9
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Pump will not Prime
• Suction Air Leak
• No Water in Pump
• Closed Valves or Blocked
Lines
• Low Voltage to Motor
• Make sure the see-through lid and O-ring
are clean, lubricated, and tightened.
Tighten all hoses and pipes on the suction
side of the pump. Be sure the water level in
the swimming pool is high enough to flow
through skimmer. Be sure skimmer port is
not plugged or blocked.
• Make sure the strainer tank is full of water.
• Open all valves in system. Clean skimmer
and strainer basket. Check for blockage in
impeller.
• Check voltage at motor. If low, pump will
not come up to speed.
Motor Does Not Run
• No Power to Motor
• Pump Jammed
• Check that all power switches are on. Be
sure fuse or circuit breaker is properly set.
Check motor wiring at terminals.
• With power off, turn motor shaft. It should
spin freely. If not disassemble and repair.
Low Flow
• Dirty Filter
• Suction Air Leak
• Closed Valve
• Backwash filter. When pressure is high
you must backwash or clean filter. Clean
skimmer basket. Clean pump basket.
• See Above.
• See Above.
Motor Runs Hot
• NOTE: The motor is designed to run hot to the touch, this is normal. They
are equipped with a thermal overload protector which will turn the motor
off if there is an overload or high temperature problem. Excessive heat can
be caused by:
• Poor Ventilation
• Installed in Direct Sun
• Do not enclose motor, be sure to have a
proper air space around motor.
• Shield motor from sun’s rays.
