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9555 Docking Station User Guide v1.3

Attach RJ-11 Analog Phone / PABX Interface

................................................................. 13

DOCKING YOUR 9555 HANDSET ......................................................................... 14

GENERAL USE .......................................................................................................... 15

Power On Messages

.......................................................................................................................................... 15

STAGE 1 - DOCK POWER ON & POST .................................................................................................. 15

STAGE 2 – HANDSET POWER & POST ................................................................................................. 15

STAGE 3 – SATELLITE NETWORK SEARCH ........................................................................................ 16

STAGE 4 – NETWORK REGISTERED ..................................................................................................... 16

STAGE 5 – 9555 UNDOCKED ................................................................................................................... 16

Making a Call (

RJ-11 and Corded Intelligent Handset

)

.......................................................................... 17

CALLING WITH SMARTDIAL .................................................................................................................... 17

911 EMERGENCY CALLS WITH SMARTDIAL ...................................................................................... 17

CALLING WITHOUT SMARTDIAL ........................................................................................................... 18

ANSWERING A CALL ................................................................................................................................... 18

DISPLAYS DURING A CALL ...................................................................................................................... 18

Accessing Docking Station Settings (

RJ-11 & Corded Intelligent Handset

)

..................................... 19

Making a Data Call

............................................................................................................................................ 21

Software Connection

........................................................................................................................................ 21

TROUBLESHOOTING .............................................................................................. 22

Booting the System

........................................................................................................................................... 22

Checking Signal Strength

................................................................................................................................ 22

Antenna Cable Runs

.......................................................................................................................................... 23

Installation & Startup Troubleshooting

..................................................................................................... 23

FREQUENTLY ASKED QUESTIONS ..................................................................... 24

PRODUCT WARRANTY ........................................................................................... 25

Product Terms and Conditions

...................................................................................................................... 25

Warranty Disclaimer/Limitation of Liability

............................................................................................. 25

DECLARATION OF CONFORMITY ........................................................................ 27

TECHNICAL SUPPORT ........................................................................................... 28

Summary of Contents for ASE DK060

Page 1: ...Docking Station for Iridium 9555 Handsets User Guide BLUE SKY NETWORK LLC 5353 Mission Center Rd 222 San Diego CA 92108 USA ...

Page 2: ...ation Any asset Anywhere 9555 Docking Station User Guide v1 3 Page 2 of 28 2022 Blue Sky Network All Rights Reserved Docking Station for Iridium 9555 Handsets User Guide Version 1 3 Part Number ASE DK060 DK075 ...

Page 3: ...n and specifications in this document are subject to change without notice Nothing in this document is intended to create additional or separate warranties or guarantees Blue Sky Network 5353 Mission Center Rd 222 San Diego CA 92108 Phone 1 858 551 3894 Fax 1 858 225 0794 Email support blueskynetwork com Website www blueskynetwork com 2022 Blue Sky Network All Rights Reserved ...

Page 4: ...ces 8 Vehicles 8 Posted Facilities 8 Blasting Areas 8 Potentially Explosive Atmosphere 9 For Vehicles Equipped with Airbags 9 Important Notes for PABX System Users 9 PRODUCT OVERVIEW 10 PRODUCT MOUNTING 11 Wall Mounting 11 Universal Mounting Kit optional accessory compatible with all models 11 COMMON WIRE CONNECTIONS 12 Attach External Antenna 12 Attach Power Input Jack 12 Attach Mini USB optional...

Page 5: ...ded Intelligent Handset 17 CALLING WITH SMARTDIAL 17 911 EMERGENCY CALLS WITH SMARTDIAL 17 CALLING WITHOUT SMARTDIAL 18 ANSWERING A CALL 18 DISPLAYS DURING A CALL 18 Accessing Docking Station Settings RJ 11 Corded Intelligent Handset 19 Making a Data Call 21 Software Connection 21 TROUBLESHOOTING 22 Booting the System 22 Checking Signal Strength 22 Antenna Cable Runs 23 Installation Startup Troubl...

Page 7: ... on Non Ionizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurements NCRP Report 86 Department of Health and...

Page 8: ...logy Research NOTE Persons with pacemakers should 1 ALWAYS keep the Iridium designed satellite unit more than 6 in from their pacemaker when the unit is turned on and 2 turn the unit off immediately if you have any reason to suspect that interference is taking place Other Medical Devices Consult the device manufacturer or ask your physician for assistance if using any other personal medical device...

Page 9: ...rs in a car or home areas where the air contains chemicals or particles such as grain dust or metal powders and any area where you normally would be advised to turn off your vehicle engine For Vehicles Equipped with Airbags An airbag inflates with great force do NOT place objects including both installed or portable wireless equipment in the area over the airbag or in the airbag deployment area If...

Page 10: ...ndset optional C UpLink LED Indicator Green D Voice LED Indicator Blue E Data LED Indicator Blue F Error LED Indicator Red G Handset Restraint Lock H Internal Ringer I Speaker Phone Mic J Speaker Phone Speaker Port Connections K Roof Mount Antenna Connector L Mini USB M RJ 11 DK075 Only N RJ 45 Iridium Intelligent Handset only O Power Input P Reset Button The DK075 does not include the Universal M...

Page 11: ...ing hardware The proper screws anchors should be selected according to the materials used on your wall Wall Mounting 1 Position the device at the desired height then mark the screw locations with a pencil 2 Anchor the mounting screws on the wall leaving about 0 25 of the head exposed 3 Hang the device on the exposed screw heads and then tighten until snug Universal Mounting Kit optional accessory ...

Page 12: ...s listed in the Troubleshooting section Keep cable splices to a minimum Attach Power Input Jack Align the pin of the cord with the receptacle and press the plug firmly in place Twist the collar to lock the cord to the Docking Station NOTE The lock collar on this cable should be only tightened finger tight Do not use pliers as this will overtighten the cable and potentially damage the connector hou...

Page 13: ... into the socket until a click is heard indicating the plug is fully seated and locked in position NOTE This port uses a common RJ 45 connector but it will NOT support a connection to anything other than a Corded Intelligent Handset Additionally only one handset is supported Attach RJ 11 Analog Phone PABX Interface DK075 only Connect your telephone line to the RJ 11 jack as shown below The plug sh...

Page 14: ...tor hole on the back of the handset Held in by only a friction fit use a small screwdriver to easily remove the plug Failure to remove this plug may damage the Docking Station antenna connector 2 Align the Handset s base and connectors Rotate the Handset lock counter clockwise to open Next place the base of the Handset into the Docking Station as shown Then rotate the top of the phone back into th...

Page 15: ...tions prior to being ready for use Follow the system status by monitoring the 9555 Handset Corded Intelligent Handset Docking Station icon indicators and audio output from a connected telephone NOTE In the below descriptions of the stages POST Power On Self Test The left hand images are of a 9555 Handset and the right hand images are of a Corded Handset STAGE 1 DOCK POWER ON POST When first powere...

Page 16: ...ock LEDs Satellite icon will blink STAGE 4 NETWORK REGISTERED Once the satellite network has been found the Handset will register and be ready for use Please see the Troubleshooting section if you encounter problems Other status indicators Handset RJ 11 Audio Dial tone Dock LEDs Satellite icon green remains lit STAGE 5 9555 UNDOCKED The Docking Station indicates when the 9555 Handset has been remo...

Page 17: ...ation automatically starts dialing after the correct number of digits are entered Pressing places the call with whatever digits were dialed 911 EMERGENCY CALLS WITH SMARTDIAL When both SmartDial and USA 911 functionality are turned on in the Options settings see Settings dialing 911 from a Docking Station registered in the United States will call emergency services NOTE Because 91 is the country c...

Page 18: ...f When ringing simply go off hook RJ 11 or press OK Corded Handset to answer To end the call hang up by going on hook RJ 11 or press C Corded Handset DISPLAYS DURING A CALL When you make an outgoing call the Handset displays the time of your connection Power Loss Warning If Docking Station power is lost removed while on a voice or data call it is possible that the 9555 will NOT terminate the call ...

Page 19: ...ng on if you are a United States customer See here for more information Network Loss Alert Press 510 to turn off network loss alert system default setting and 511 to toggle it on The Docking Station speaker will beep when satellite network is lost or restored Base Station Ringer Press 52 and then the volume setting you prefer for the base station ringer Pressing 520 will silence the ringer for inc...

Page 20: ... Station User Guide v1 3 Page 20 of 28 2022 Blue Sky Network All Rights Reserved Serial Number Shows the Dock serial number on the privacy Handset IMEI Shows the 9555 serial number on the privacy Handset Restore Defaults Restores default settings ...

Page 21: ... about making data calls NOTE USB connection can be made from either the 9555 Handset or via the Docking Station Avoid connecting both when docked or conflicts will result Software Connection USB is a direct connection to the 9555 Handset Install drivers are provided with the Handset Please see the 9555 User Guide for more information NOTE Installing Iridium s Direct Internet 2 0 is also recommend...

Page 22: ...oot NOTE If the Dock cannot sync with the phone the LED A will continue to blink the Dock will eventually re boot itself and try to sync again When the top LED turns solid the phone will remain on and the Dock is ready for use If the LED keeps blinking and the Dock continues to re boot the most common problem is poor Iridium signal strength Checking Signal Strength Follow these steps to check sign...

Page 23: ...ing Station is unable to synchronize with the Handset and Iridium network Re seat the Handset in the Dock verify docked Handset has the PIN code turned off and check antenna signal strength Busy signal present on RJ 11 analog phone Docking Station is unable to sync with the Iridium network Re seat the Handset in the Dock verify that the docked Handset has the PIN code turned off and check antenna ...

Page 24: ...o note that your Iridium number does not follow standard Unites States format as there are 12 digits 2 Can I use an answering machine with the Docking Station Yes answering machines operate correctly with the Docking Station Attach the answering machine to the RJ 11 jack on the Docking Station as if you were plugging into the wall jack Then connect the rest of your equipment as described in the an...

Page 25: ...s sole remedy in the event of a breach of warranty and shall be in lieu of any other remedy Except as provided above with respect to Products only Blue Sky makes no warranties relating to the Products see section on Warranty Disclaimer Limitation of Liability Warranty Disclaimer Limitation of Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN WITH RESPECT TO THE BLUE SKY PRODUCTS NO WARRANTIES APPLY A...

Page 26: ...E OF BLUE SKY OR THE MANUFACTURE DISTRIBUTION SALE USE OR INSTALLATION OF ANY PRODUCT OR THE PROVISION OF THE SERVICES CUSTOMER SHALL INDEMNIFY DEFEND AND HOLD HARMLESS BLUESKY AGAINST ANY AND ALL CLAIMS BY THIRD PARTIES RELATED TO OR ARISING FROM THE SALE OF THE PRODUCTS OR PROVISION OF THE SERVICES DESCRIBED HEREIN The provisions of this section shall survive termination of services SOME STATES ...

Page 28: ...ce and support If you have any questions or concerns please feel free to contact us by email or phone contact information is available at the bottom of this page For self help please visit https support blueskynetwork com Thank you for choosing Blue Sky Network Blue Sky Network 5353 Mission Center Rd Suite 222 San Diego CA 92108 Phone 1 858 551 3894 Email support blueskynetwork com Website www blu...

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