Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
PAGE NO
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light using ignitor
,0 GAS TANK VALVE IS CLOSED
Make sure regulator is securely attached to the LP gas tank, turn LP gas tank
VALVE TO h/0%.v
,0 GAS TANK IS LOW OR EMPTY
Replace or refill LP gas tank
LP gas
4URN ,0 GAS TANK TO h#,/3%$v
7AIT MINUTES FOR GAS TO CLEAR
&OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
7IRES OR ELECTRODE COVERED WITH COOKING RESIDUE
#LEAN WIRE ANDOR ELECTRODE WITH RUBBING ALCOHOL
%LECTRODE AND BURNERS ARE WET
7IPE DRY WITH CLOTH
%LECTRODE CRACKED OR BROKEN SPARKS AT CRACK
Replace electrode
Wire loose or disconnected
2ECONNECT WIRE OR REPLACE ELECTRODEWIRE ASSEMBLY
7IRE IS SHORTING SPARKING BETWEEN IGNITOR AND ELECTRODE 2EPLACE IGNITOR WIREELECTRODE ASSEMBLY
Bad ignitor
Replace ignitor
Burner will not light with match
.O GAS FLOW
Check if LP gas tank is empty
! )F EMPTY REPLACE OR RElLL
" )F ,0 GAS TANK IS NOT EMPTY REFER TO h3UDDEN DROP IN GAS mOW OR REDUCED
mAME HEIGHTv
,0 GAS TANK IS LOW OR EMPTY
Replace or refill LP gas tank
LP gas
4URN ,0 GAS TANK TO h#,/3%$v
7AIT MINUTES FOR GAS TO CLEAR
&OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
Coupling nut and regulator not fully connected
Turning the coupling nut about one-half to three quarters additional turn until
SOLID STOP
Tighten by hand only-do not use tools.
/BSTRUCTION OF GAS FLOW
#LEAR BURNER TUBES
#HECK FOR BENT OR KINKED HOSE
$ISENGAGEMENT OF BURNER TO VALVE
2EENGAGE BURNER AND VALVE
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI AND BURNER TUBE
Burner ports clogged or blocked
Clean burner ports
Sudden drop in gas flow or reduced flame height
/UT OF GAS
Replace or refill LP gas tank
%XCESS FLOW SAFETY DEVICE MAY HAVE BEEN ACTIVATED
4URN CONTROL KNOBS TO h/&& v
7AIT SECONDS AND LIGHT GRILL
)F mAMES ARE STILL TOO LOW RESET THE EXCESSIVE mOW SAFETY DEVICE
A 4URN CONTROL KNOBS h/&& v
B 4URN ,0 GAS TANK VALVE TO h#,/3%$v
C $ISCONNECT REGULATOR
D 4URN CONTROL KNOBS TO ()'(
E 7AIT MINUTE
F 4URN CONTROL KNOBS TO h/&& v
G 2ECONNECT REGULATOR AND LEAK CHECK CONNECTIONS
H 3LOWLY TURN ,0 GAS TANK VALVE TO h/0%.v
I 7AIT SECONDS AND THEN LIGHT GRILL PER h,IGHTING )NSTRUCTIONSv
Irregular flame pattern, flame does not run the
full length of burner
Burner ports are clogged or blocked
Clean burner ports
Flame is yellow or orange
.EW BURNER MAY HAVE RESIDUAL MANUFACTURING OILS
"URN GRILL FOR MINUTES WITH THE LID CLOSED
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI
&OOD RESIDUE GREASE ETC
Clean burner
0OOR ALIGNMENT OF VALVE TO BURNER VENTURI
!SSURE BURNER VENTURI IS PROPERLY ENGAGED WITH VALVE
Flame blow out
(IGH OR GUSTING WINDS
$O NOT USE GRILL IN HIGH WINDS
,OW ON ,0 'AS
Replace or refill LP gas tank
%XCESS FLOW VALVE TRIPPED
2EFER TO h3UDDEN DROP IN GAS FLOW OR REDUCED FLAME HEIGHTv
Flare-up
Grease buildup
2EMOVE AND CLEAN ALL GRILL PARTS PER h#LEANING AND #AREv INSTRUCTIONS IN THE
OWNERS MANUAL
%XCESS FAT IN MEAT
Trim fat from meat before grilling
%XCESSIVE COOKING TEMPERATURE
!DJUST LOWER COOKING TEMPERATURE
Persistent grease fire
Grease trapped by food buildup around burner system
4URN CONTROL KNOBS TO h/&& v
4URN ,0 GAS TANK VALVE TO h#,/3%$v
,EAVE LID IN CLOSED POSITION AND LET lRE BURN OUT
!FTER GRILL COOLS REMOVE AND CLEAN ALL PARTS PER h#LEANING AND #AREv
INSTRUCTIONS IN THE OWNERS MANUAL
Flashback (fire in burner tube(s))
Burner and/or burner tubes are blocked
Clean burner and/or burner tubes
Inside of lid is peeling (like paint peeling)
The lid is stainless steel, not painted
Baked on grease buildup has turned to carbon and is flaking off, clean
THOROUGHLY PER h#LEANING AND #AREv INSTRUCTIONS IN THE OWNERS MANUAL
The lid is coated/painted
s 4HIS CAN BE FROM BAKED ON GREASE BUILDUP THAT HAS TURNED INTO CARBON AND IS
flaking off
s #LEAN THOROUGHLY PER h#LEANING AND #AREv INSTRUCTIONS IN THE OWNERS MANUAL
s !FTER CLEANING IF YOU CAN SEE STEEL PLEASE CALL OUT #USTOMER #ARE AT
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.
