7145
77380
Ow
ners
M
a
n
ual Hor
iz
o
n
™
0401 H
o
t
W
a
ter
Dispen
s
e
r
TROUBLESHOOTING SUGGESTIONS
10
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Water won’t heat
Dispenser unplugged or circuit
breaker tripped
Check power supply cord
Check / reset circuit breaker
Tank heater switch "OFF"
Press switch to "ON"
Temperature setpoint too low
Adjust thermostat for desired
temperature
Hi-Limit safety switch tripped
Allow to cool hi-limit will self-
reset
Damaged internal component or
wiring
Examine wiring & connectors,
controller, power board and
heating element
Repair/replace as needed
Water supply OFF
Turn water supply ON
Inlet solenoid strainer plugged
Clean strainer
Dispense solenoid damaged
Replace dispense solenoid
Water level probe grounded
Check / repair wiring to probe
Check / replace probe sleeve
Replace probe
Water level controller damaged
Check / repair controller wiring
Replace controller
Dispense nozzle drips
Debris in dispense solenoid
Replace dispense solenoid
Debris in fill solenoid seat
(drips from vent tube)
Replace inlet solenoid
Unit overfills
Water level probe out of place or
coated with minerals
Clean, reinstall or replace water
level probe
Wiring loose or damaged
Repair or replace wiring as
required. Carefully examine
ground connection for tightness
Controller damaged
Replace controller
No flow from dispense nozzle