TROUBLESHOOTING SUGGESTIONS
10
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Water won’t heat
Brewer unplugged or circuit breaker
tripped
Check power supply cord
Check / reset circuit breaker
Thermostat set too low
Set for desired temperature
Hi-Limit thermostat tripped
Allow to cool
Reset hi-limit (8786, 8788)
Damaged internal component or wiring
Examine wiring & connectors,
thermostat and heating element Repair/
replace as needed
Pourover - no water or too little water
added at startup
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r, (see pg.
6 START-UP)
Coffee level low (pour-over)
Not enough water poured in
Increase water amount
Too much coffee grounds
Adjust amount of grounds
Coffee level too high or low
(automatic)
Timer out of adjustment
Adjust timer
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paper
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per brew
Brew chamber dispense hole plugged
Thoroughly clean brew chamber
Too much cof
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Adjust coffee amount and grind
Sprays water from brew head
Spray gasket improperly installed
Check/reinstall gasket on INSIDE of
brew head
Spray disk plugged
Clean spray disk
No brew (automatic)
Water supply OFF
Turn water supply ON
Solenoid strainer plugged
Clean strainer
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Bad BREW switch
Replace switch
Damaged internal component or wiring
Examine wiring & connectors, brew
switch and solenoid, Repair/replace as
needed
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Faucet valve turned OFF
Turn faucet valve ON
Faucet plugged
Disassemble faucet, clean
Poor coffee quality
Water not hot enough
Adjust water temp 195-205ºF
Keep brewer
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supply, and replace cartridges regularly. Use a quality coffee with a consistent roast.
Use proper grind and amount of coffee per brew.
625 p/n 2M-75873 8792, 8793 Dual Coffee Brewer
