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NXG-EPG

User Manual

Table of Contents

SECTION 1 – GENERAL & SAFETY INSTRUCTIONS .......................................................................................................

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SECTION 2 – PRODUCT SUMMARY ..............................................................................................................................

5

2.1  REVISION HISTORY & REASON

 .................................................................................................................................. 5

2.2  PRODUCT APPLICATION & FEATURES

 ....................................................................................................................... 5

2.3  MODULE SPECIFICATION

 .......................................................................................................................................... 6

2.4  MODULE INSTALLATION

 ............................................................................................................................................ 6

SECTION 3 – CHOOSING THE PROGRAM GUIDE THEME ............................................................................................

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3.1  BEFORE YOU BEGIN

 ..................................................................................................................................................

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3.2  “GUIDE” > “THEME” TAB

 ..........................................................................................................................................

7

SECTION 4 – SETTING UP THE NETWORK IP CONFIGURATION ..................................................................................

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4.1  BEFORE YOU BEGIN

 .................................................................................................................................................. 9

4.2  NETWORK IP CONFIGURATION

 ................................................................................................................................. 9

SECTION 5 – BASIC CONFIGURATION: EPG MODULE ................................................................................................ 10

5.1  BEFORE YOU BEGIN

 ................................................................................................................................................. 10

5.2  “EPG MODULE > STATUS” TAB

 ................................................................................................................................. 10

5.3  “EPG MODULE > SYSTEM” TAB

 ................................................................................................................................ 10

SECTION 6 – BASIC CONFIGURATION: GUIDE ............................................................................................................ 12

6.1  BEFORE YOU BEGIN

 ................................................................................................................................................. 12

6.2  “GUIDE” > “STATUS”

 ................................................................................................................................................ 12

6.3  “GUIDE” > “SOURCE”

 ............................................................................................................................................... 12

6.4  “GUIDE” > “CHANNELS”

 ........................................................................................................................................... 13

SECTION 7 – ADDITIONAL THEME CONFIGURATION  ................................................................................................ 14

7.1  “GUIDE” > “ENCODER”

 ............................................................................................................................................ 14

7.2  “GUIDE” > “THEME”

 ................................................................................................................................................ 14

7.3  “GUIDE” > “SETTINGS”

 ............................................................................................................................................ 15

SECTION 8 – FIRMWARE UPDATES ............................................................................................................................. 17

SECTION 9 – TROUBLESHOOTING ............................................................................................................................... 18

Summary of Contents for 6790

Page 1: ... Guide Module All Rights Reserved Specifications subject to change without notice All trademarks are property of their respective owners Electronic Program Guide Module Blonder Tongue Labs Inc ISO 9001 2015 Certified P N 651250500A Rev 031020 NXG EPG User Manual ...

Page 2: ...r Stock Number in the search field Upon reaching the product page the User Manual download link will be located beneath the product image Firmware Updates are available under Tech Support in the Resources section of the website General instructions for the FTP site as well as updating your firmware are provided on this page We recommend that you write the following information in the spaces provid...

Page 3: ...CTION 4 SETTING UP THE NETWORK IP CONFIGURATION 9 4 1 BEFORE YOU BEGIN 9 4 2 NETWORK IP CONFIGURATION 9 SECTION 5 BASIC CONFIGURATION EPG MODULE 10 5 1 BEFORE YOU BEGIN 10 5 2 EPG MODULE STATUS TAB 10 5 3 EPG MODULE SYSTEM TAB 10 SECTION 6 BASIC CONFIGURATION GUIDE 12 6 1 BEFORE YOU BEGIN 12 6 2 GUIDE STATUS 12 6 3 GUIDE SOURCE 12 6 4 GUIDE CHANNELS 13 SECTION 7 ADDITIONAL THEME CONFIGURATION 14 7...

Page 4: ...s reminder is provided to call the CATV System Installer s attention to Article 820 40 of the NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT REMOVE COVER FROM THIS UNIT NO USER SERVICEABLE PAR...

Page 5: ...le from gracenote The NXG EPG can be customized to include the property s logo images or JPEG PNG banner advertisements in the header or footer sections of the electronic program guide This allows the property to sell local ad space to local businesses to increase revenue or advertise special events at the property The content service provider or property owner can also design the colors and font ...

Page 6: ...toring Front Panel Indicator 1x Status LED Remote Monitoring Control NeXgen Gateway Controller webpage interface General Dimensions W x D x H 1 15 x 15 5 x 7 0 29 mm x 394 mm x 178 mm Power Via NXG Mainframe back plane Power Consumption 11 W Weight 2 0 lbs 0 9 kg Operating Temperature 32 to 122 F 0 to 50 C Storage Temperature 13 to 158 F 25 to 70 C Operating Humidity 0 to 95 RH 35 C max non conden...

Page 7: ... the two most important are choosing the Program Guide Theme and setting up the Network IP configurations 3 1 Before You Begin 2 Theme 2 General Information Dynamically Generated to minimize empty space Configurable widget right of program grid Includes up to 6 banner images Advantages Larger channel program fields Larger font sizes in program grid region Disadvantages Low program name information...

Page 8: ...on the Settings screen Figure 3 2d Theme 3 Information Dynamically Generated to minimize empty space Configurable widget left of program grid Includes up to 6 banner images Advantages Larger channel program Fields Larger font sizes in program grid region Disadvantages Low program name information density 3 Figure 3 2c Theme Tab Theme 3 Figure 3 2d Settings Tab Theme Customization Settings ...

Page 9: ... be on the same subnet with a different Host ID As shown above the EPG has been set to 172 16 181 250 This is due to the 250 host ID being available in the network the NeXgen is currently set up in Navigate to the EPG Module System tab Figure 4 2a and then set the IP address of the EPG module to be on the same subnet as the Master Controller s subnet Press the Apply Settings button to finalize the...

Page 10: ...In the section entitled Information the parameters shows the following module specific information Model Number Indicates the model number of the module installed Serial Number Indicates the serial number of the module installed Software Version Indicates the software version of the module To update software please see Section 8 Backplane Firmware Version Indicates the backplane firmware version f...

Page 11: ...ia the web interface Pressing the IP reset button temporarily returns unit to factory default of 172 16 70 1 Subnet Mask the subnet mask allows the user to access the unit from another network via the web interface Factory Default is 255 255 255 0 for local subnet Default Gateway the gateway address of unit allowing the user to access it from another network via the web interface The gateway addre...

Page 12: ...G Data Provider 1 2 3 EPG Data Provider The following options are available Gracenote TMS Figure 6 3a Random Figure 6 3b Scheduled Download Processing of EPG Data The Force Processing Now button forces the EPG to obtain the guide data immediately Scheduling of how often the Guide data is obtained can be set in Hours and Minutes EPG Data Source Configuration When using an external source in EPG Dat...

Page 13: ... Description Note When in edit the row being edited will be highlighted in yellow Figure 6 4b 1 2 While editing clicking under the Remove column allows the user to remove settings on the channel currently being edited Figure 6 4b Once all configurations are complete click to apply the edits to the grid Figure 6 4b To remove an existing channel on the grid the user clicks the button in the Remove c...

Page 14: ...ending on how it is set up Along with the information given on screen about the three choices the following information can help in deciding which theme best suits your application Settings for these unique areas are summarized as follows Theme 1 Banner Settings Appears above the top image row Background color and Border color Banner Text user defined and Font color style Time Format 4 options and...

Page 15: ... up to 7 events can be shown Primary and Secondary text on two rows Divider Left and Right colors only if images are used 2 Theme 3 Movie Image Widget Setting Right Side Background color Logo Time Divider color Logo Image shown at top of widget 275 x 175 px Time Format 4 options and Font color style Date Format 2 options and Font color style Header Text user defined and Font color style max 64 cha...

Page 16: ...ke Figure 7 4b Guide Theme Tab Theme Previews 7 4 Guide Settings The Guide Settings tab Figure 7 4a allows the user to configure has several areas within each theme Click on each area left to access its configuration settings right Configurable areas includes the following Background Settings Top Image Row Settings 3 Images Program Grid Header Settings Program Grid Settings Bottom Image Row Settin...

Page 17: ...ing the user to review currently installed firmware versions and provides a quick and easy way to apply any new updates Check Firmware Version to ensure you have the latest firmware To determine if a new firmware update has been released please go to our website at www blondertongue com page resources tech support firmware updates Click the Download Firmware Updates link and then scroll down to th...

Page 18: ...User Manual Section 9 Troubleshooting For technical support please contact us at 1 800 523 6049 between the hours of 8am and 5pm EST Please refer to the operation manuals of each module for additional information ...

Page 19: ...y any person other than Blonder Tongue Service Department 9 Any modification of the product by any person other than Blonder Tongue Service Department 10 Fire flood war civil disturbance industrial action acts of God or any other causes beyond the reasonable control of Blonder Tongue 11 Any defect caused by lightning strike or power surges 12 Shipping costs to return products to Blonder Tongue for...

Page 20: ...ITIVE DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE USE INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT All claims for shortages defects and non conforming goods must be made by the customer in writing within five 5 days of receipt of me...

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