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Blomberg WMD24400W, Owner'S Manual, Page: 86 / 92

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Blomberg WMD24400W Owner'S Manual Download Page 86

86 / English

Front-Loading Automatic Washer-Dryer

Troubleshooting

Problem

Reason

Solution

Loading door 
cannot be 
opened.

Your machine’s door is not 

opened for safety reasons.

*  If door locked indicator is still 

active on display after drying, 

machine keeps the loading 

door locked until it cools for 

your safety.

(*) The product does not switch to the spinning step when the laundry is not 
evenly distributed in the drum to prevent any damage to the product and to 
its surroundings. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not performed. Clean the drum regularly. See 
“Cleaning the loading door and the drum”

C

CAUTION

• 

If you cannot eliminate the problem despite following the 

instructions in this section, consult your dealer or the Authorized 

Service Agent. Never try to repair a nonfunctional product 

yourself.

Summary of Contents for WMD24400W

Page 1: ...read these instructions before installation or use Use the washer dryer only as instructed in this owner s guide and installation instructions included with your product Keep this guide for future reference As an ENERGY STAR partner BLOMBERG has determined that this product meets the ENERGY STAR guidelines for energy efficiency ...

Page 2: ...product and keep it for future reference This guide will help you use your washer dryer in a fast and safe way Please read the guide before installing and starting your washer dryer Particularly follow the instructions related to safety Keep this guide within easy reach You may need it in the future Please read all additional documents supplied with this washer dryer Please note that this owner s ...

Page 3: ...u see a product with this logo on it you have the reassurance the product has been scientifically tested to prove it is efficient at reducing removing allergens from the environment of allergy and asthma sufferers or the products have significantly reduced allergen chemical content If you have questions call Call Center toll free number 1 800 459 9848 USA or send e mail to info blomberginternation...

Page 4: ... supply and circuit 21 Water Supply Connection 22 Drainage 24 Installation Checklist 25 Transportation 25 Disposal Information 26 Appliance Disposal 26 4 Operating Instructions 27 First Use 27 Laundry Tips 28 Preparing the laundry 30 Loading the washer 31 Detergent Use 32 Detergent Quantity 33 Detergent Dispenser 34 II Main Wash Detergent Compartment 35 Liquid Fabric Softener Compartment 35 Using ...

Page 5: ...ing out laundry 60 Changing the selections after program has started 61 Child Lock 62 Cancelling the program 64 Re spinning the laundry 64 End of program 65 Energy saving mode 65 7 User maintenance instructions 66 Cleaning detergent dispenser 66 Cleaning the door seal 67 Cleaning the drum 67 Cleaning the outer cabinet and control panel 68 Cleaning the water inlet strainers 68 Cleaning the drain pu...

Page 6: ...lish Front Loading Automatic Washer Dryer 1 Your Washer dryer 1 2 3 4 5 6 7 8 Overview 1 Power cable 2 Top panel 3 Control panel 4 Drain hose 5 Loading door 6 Filter cap 7 Adjustable feet 8 Detergent drawer ...

Page 7: ...ower cable Water discharge hose Transit bolts Mains water inlet hose Liquid detergent container User manual Plastic plug group C CAUTION Figures in this manual are schematic and may not match the product exactly This may be supplied with the machine depending on the model of your product ...

Page 8: ...aboratory in accordance with the relevant standards Depending on operational and environmental conditions of the appliance these values may vary Front Loading Automatic Washer Dryer Models WMD24400W Height in cm 33 1 84 Width in cm 23 6 60 Depth in cm 23 2 59 Net Weight lbs kg 158 7 72 Electricity V Hz 208 240 60 Total Current A 10 Total Power W 2000 2350 Spinning cycle rpm max 1400 Water pressure...

Page 9: ...uld ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas i...

Page 10: ... efficiency washers may be used Always follow the instructions and information given by the laundry detergent manufacturers when using these products Always follow the fabric care instructions of garment manufacturers Do not touch the door glass while running at high temperatures Danger of burning Do not sit on top of the product Do not climb onto the product Destroy the shipping carton plastic ba...

Page 11: ...e Check the water inlet and drain hose connections regularly for any leakage Hoses should be replaced every 5 years Do not leave the product door open to prevent children hurt themselves by hanging on the door or going inside the drum Be careful when the appliance is draining hot water Danger of burning At the end of a washing day turn off the water faucets to prevent any leakage that may occur du...

Page 12: ...en floor or on a carpet The rated voltage of your washer is 208 240V so it should not be directly connected to the wall power of 110 120V If an abnormal sound is heard while running refer to the Troubleshooting of this guide Call service for checking any possible damage or fault if the appliance is dropped or bumped The end of drain hose should not contact the discharge water in any way as this mi...

Page 13: ...e drain pump filter occasionally to remove coins buttons and such small objects Always drain off the water completely before cleaning the pump filter before transporting the product when there is a danger of frost and when there is a power failure For emergency draining See User maintenance instructions Always be sure that the product has been properly installed by licensed personnel water and ele...

Page 14: ...tallation is not covered by the warranty The Right Location of Installation You can install your product in a basement closet or in a laundry room if the location has proper drainage plumbing and power supply system Always follow these instructions for installation Do not install or store this appliance where it will be exposed to the weather rain damp places water and direct sunlight The ambient ...

Page 15: ...not stand appliance on the power cable Do not install and operate your product in ambient temperatures lower than 32 F 0 C Controls may stop working properly in such condition If there is danger of frost drain all remaining water in pump and hoses since it may freeze and cause damage by bursting them see Cleaning the drain pump filter Installation Clearances C CAUTION The installation location mus...

Page 16: ...d spacing Counter depth should be 23 5 24 5 60 62 cm Custom undercounter installation Washer Dryer only Allowable Clearances for Closet Installation When installed in closet Sides Rear Front 1 2 in 1 27 cm Top 1 in 2 54 cm Closet door ventilation requirement A louver having minimum 23 in2 148 cm2 air opening located at 3 in 7 62 cm from the bottom of closet door ...

Page 17: ...ide Installation Instructions 17 English Installation Instructions Removing packaging reinforcement Tilt the product to remove the packaging reinforcement Remove the packaging reinforcement by pulling the ribbon ...

Page 18: ...bolts by turning them gently 3 Bolt hole covers supplied in the bag with the owner s guide are fitted into the holes on the rear panel with a special lock mechanism To fit the cover first insert it into the hole and then rotate it counterclockwise with a screwdriver until it is locked To unlock apply the procedure in reverse C CAUTION Keep the shipping bolts in a safe place to reuse when the produ...

Page 19: ...lectrical Connection Grounding Instructions This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly inst...

Page 20: ...ock and or fire It is the personal responsibility and obligation of the appliance owner to provide a proper and grounded outlet installed by a qualified electrician Never use a damaged power cord since there is a risk of electric shock and or fire The damaged power cord must be replaced by a qualified electrician as soon as possible Do not use wet hands when plugging unplugging the power cable Ele...

Page 21: ...to the wall power in case of absence of junction box Connection via extension cords or multi plugs should not be made B WARNING A damaged power cable must be replaced by a qualified electrician The appliance must not be operated unless it is repaired There is the risk of electric shock 15 Amp Fuse or circuit breaker 208 240 volt 60 Hz grounded alternating current Properly grounded 4 prong receptac...

Page 22: ...n bolted connection B WARNING Be sure that the water connection of this product is handled by a qualified service technician or a plumber The product has two bolted water supply hoses and female hose connections that can be connected to hot and cold water faucets B WARNING Be sure that there are rubber seals located on the hose connections These seals and adjustable bolts ensure a safe connection ...

Page 23: ...located on the water supply hoses on faucet hose and hose inlet valve connections Always use genuine Blomberg water supply hoses when connecting with this product Old or worn out hoses must not be reused It is not advised to extend inlet or drain hoses if necessary consult your dealer or technical service about hose extensions Hot and cold water faucets must always be easily accessible to the user...

Page 24: ...ied by the manufacturer Additionally the guided hose may be tied to the water faucet with a strap for extra security Drain hose may be connected into the drain of a sink Be sure that the connection is safe and not leaking An additional clip etc can be used for safe connection Drain hose may also be connected to a minimum 1 26 in 32 mm diameter stand pipe Be sure to secure the drain hose tightly to...

Page 25: ...sportation Before you transport the product you should carry out the following 1 Turn off both water faucets 2 Before you disconnect the water inlet hoses decrease the pressure inside hoses by turning on the product choosing any wash program As soon as the Start Pause Cancel led starts blinking turn off the appliance You may securely disconnect inlet hoses without any water gush 3 Disconnect the d...

Page 26: ...of biodegradable and recyclable substances You should consult your local authority or dealer about the environmental friendly disposal of the packaging of your appliance Appliance Disposal A WARNING Be sure to unplug the power cable cut off the plug and disable the door lock before you dispose your old appliance Otherwise there is a risk of injury for children and pets C CAUTION Old appliances con...

Page 27: ...a qualified installer or service technician in accordance with all national and local codes and requirements Read all instructions carefully before using the washer Check that shipping bolts are completely removed Be sure that the location of installation has proper electrical supply voltage and plumbing system needed for the operation of the appliance Turn on both water faucets and be sure that t...

Page 28: ...the drum has been removed from the drum before the first use Granules in this package do not contain poisonous or harmful materials It is not a detergent and it is not adible Do not swallow Do not use for any purpose Throw into the recycle bin together with this package before the first usage of the product Laundry Tips Sorting the laundry C CAUTION Always follow the fabric care instructions of ga...

Page 29: ...rature At high temperature At medium temperature At low temperature Without heating Hang to dry Lay to dry Hang wet to dry Lay in shadow to dry Dry cleanable Iron IRON Dry or Steam Iron at high temperature Iron at medium temperature Iron at low temperature Do not iron Iron without steam Maximum temperature 200 0 C 150 0 C 110 0 C All bleaches are allowed Bleach sodium hypochlorite can be used Blea...

Page 30: ...and lightly soiled items separately Lint producers towels linen etc and lint collectors easy care permanent press should be washed separately Lint producers should be washed inside out Preparing the laundry Items of laundry with metal parts e g underwire bras belt buckles metal buttons will damage the drum Remove metal parts of place the items in a cloth bag pillow case or something similar Remove...

Page 31: ...utton is off before loading the machine To load the machine Pull the door handle Place laundry items loosely in the drum Mix small and large items for an even load distribution Large items should be loaded first Large items should not be more than half of the total wash load If you put a wash bag or net which is filled with small items in the drum put an additional wash bag to prevent load unbalan...

Page 32: ...ry Check to see any small metal items such as pins coins etc left in rubber seal while unloading the machine Any residual metal items may cause rusting on the rubber seal If there is any water left in rubber seal remove with a soft cloth Detergent Use About Detergent C CAUTION Your product is designed to use only HE high efficiency detergents You should always look for the following symbol on the ...

Page 33: ...ount of laundry the degree of soiling and water hardness For small amounts of laundry or only slight soiling use accordingly less detergent Too much detergent causes an excessive amount of foaming bad washing and rinsing results and a strain on water resources Too little washing detergent causes laundry to turn grey and calcification of the machine Recommended amount of powder detergent is max 1 3...

Page 34: ...in the wash drum Always use the detergent dispenser After adding laundry additives do not close the drawer too quickly This may cause early dispensing of the additives thus poor wash results and fabric damage Do not open the drawer during wash program except for addition of liquid main wash detergent at the beginning of main wash water intake Dispenser compartments are as follows left compartment ...

Page 35: ...in powder or liquid form may be added into main wash detergent compartment with main wash detergent Be sure to use main wash detergent and color safe bleach in same form either powder or liquid when adding into main wash compartment Liquid Fabric Softener Compartment Add the recommended amount of liquid fabric softener to the middle compartment marked as and dilute it with warm water to the maximu...

Page 36: ...with prewash Liquid detergent stains your clothes when used with Delayed Start function If you are going to use the Delayed Start function do not use liquid detergent I Liquid Chlorine Bleach Compartment Add liquid chlorine bleach to the right compartment numbered as I Measure 1 3 cup 80 ml of bleach and pour it into the special container located in the right compartment of the dispenser This cont...

Page 37: ...ed from laundry properly otherwise it may cause skin irritation Bleach is automatically dispensed and diluted during the first rinse of wash program A WARNING Bleach may only be used in Regular Cotton and Permanent Press cycles Don t use bleach with delicates hand washables or wools it will lead to clothes damage The liquid bleach cup insert must be removed if not using liquid bleach to avoid wate...

Page 38: ...Temperature selection lights 3 Spin speed selection lights 4 Display 5 Drying Program Lights 6 On Off button 7 Start Pause button 8 End Time Adjustment button 9 Drying Level Adjustment button 10 Auxiliary Function buttons 11 Spin Speed Adjustment button 12 Temperature Adjustment button 13 Program Selection lights 1 2 3 4 5 6 7 8 9 10 11 12 13 ...

Page 39: ...sing indicator c Spinning indicator d Drying indicator e End indicator f No Water indicator g Duration Information display h Loading Door Lock indicator i Child Lock indicator Preparing the machine 1 Check if the hoses are connected tightly 2 Plug in your machine 3 Turn the tap on completely 4 Place the laundry in the machine 5 Add detergent and fabric softener ...

Page 40: ... COLD EXTRA HOT Perm Press HOT 1 2 Load 70 1 00 NO SPIN HIGH TAP COLD HOT Hand Wash Wool WARMER 1 5 Load 50 0 55 NO SPIN HIGH TAP COLD WARMER Quick Wash 25 WARM 1 2 Load 30 0 2 NO SPIN HIGH TAP COLD WARM Heavy Duty EXTRA HOT Full Load 60 1 00 NO SPIN EXTRA HIGH TAP COLD EXTRA HOT Delicates Dark WARMER 1 4 Load 55 0 35 NO SPIN HIGH TAP COLD WARMER Tub Sanitize EXTRA HOT 75 2 20 LOW LOW EXTRA HOT EX...

Page 41: ...of laundry selection of auxiliary functions and spin speed and changes in mains voltage You can see the washing time of the program you have selected on the display of the machine It is normal that small differences may occur between the time shown on the display and the real washing time Selection patterns for auxiliary functions can be changed by the manufacturer New selection patterns can be ad...

Page 42: ...ption Washing programs Depending on the type of fabric use the following main programs C CAUTION You can set you machine to switch to drying step at the end of washing cycle by pressing the Drying button after you have selected the washing program for your laundry Each time you press the button info line shows at which step the drying process will take place and the relevant symbol will turn on If...

Page 43: ... soil should be chosen for items that need extra hygiene such as baby clothes kitchen towels and garments C CAUTION You can dry your laundry after the washing cycle without any interruption automatic or timed drying can be performed after washing For this you must also select the Drying function before starting the washing program According to the drying selections which you will add to the washin...

Page 44: ...an see when the program will end on the display of the machine If you don t want drying to take place after the program you have selected press and hold the Drying auxiliary function button until the Drying light is turned off Hand Wash Wool You can wash your woolen delicate clothes that bear hand wash only labels for which hand wash is recommended on this program It washes the laundry with very t...

Page 45: ... press and hold the Drying auxiliary function button until the Drying light is turned off Heavy Duty Use to wash your heavily soiled durable cotton and linen laundry Heavy Soil option is automatically selected for a perfect cleansing Heavy Soil option prolonges heating step and addes extra rinsing C CAUTION You can dry your laundry after the washing cycle without any interruption automatic or time...

Page 46: ... machine To obtain better results put powder limescale remover for washing machines into detergent compartment nr 2 When the program is over leave the loading door ajar so that the inside of the machine dries C CAUTION This is not a washing program It is a maintenance program Do not run the program when there is something in the machine If you try to do so the machine detects that there is a load ...

Page 47: ...ton works only backwards For example when you want to select 60 0 C when the display shows 40 0 C you need to press the button for several times until you reach 60 0 C by going backwards from 40 0 C If you scroll to Cold Wash option and press Temperature Adjustment button again the recommended maximum temperature for the selected program is displayed Press the Temperature Adjustment button again t...

Page 48: ...be selected for the current program Press the Spin Speed Adjustment button to change the spin speed Spin speed decreases gradually Then depending on the model of the product Rinse Hold and No Spin options appear on the display C CAUTION Spin Speed Adjustment button works only backwards For example when you want to select 1000 rpm when the display shows 800 rpm you need to press the button for seve...

Page 49: ...pin speed light does not change and the buzzer is heard You can also change the Spin Speed after the washing starts You can select spin speed by pressing spin speed adjustment button after washing has started but before the spinning step Auxiliary function selection for drying When a new program is selected press Auxiliary Function Selection button to adjust the drying option that is suitable for ...

Page 50: ...Max Spin Speed Heavy Soil Soak Extra Rinse Drying More Dry Normal Dry Damp Dry Time dry Selectable Temperature Range Cotton Dry 1 2 Load 50 3 25 EXTRA HIGH EXTRA HIGH Perm Press Dry 1 3 Load 45 2 10 NO SPIN NO SPIN Baby Sanitize Wash Dry Hot 1 4 Load 145 3 80 EXTRA HIGH EXTRA HIGH WARM EXTRA HOT Wash Dry Hot 1 2 Load 95 5 00 EXTRA HIGH EXTRA HIGH TAP COLD HOT Wash Wear Warm 1 16 Load 35 0 60 HIGH ...

Page 51: ... Drying programs contain spinning step Your machine performs this process in order to shorten the drying time When drying is selected spin speed setting is in Maximum spin speed range In programs that do not allow drying adjustment when Drying auxiliary function button is pressed drying light does not change and the buzzer is heard Only for drying programs press Auxiliary Function Selection button...

Page 52: ...ine cleans the lint coming off the laundry automatically during the drying cycle Machine uses water during drying For this reason water tap of the machine should be open also in the drying programs Wash Dry Use to wash cotton laundry up to 5 kg and dry it right after the washing cycle without making any other selection C CAUTION When this program is selected external Drying auxiliary function cann...

Page 53: ...nd are not soiled This program is suitable for the laundry which contains thin texture and can dry quickly shirts t shirts Other drying options or programs should be used for the thick texture laundry which take longer to dry Baby Sanitize Wash Dry Use to wash and then immediately dry your laundry up to 2 kg which requires an anti allergic and hygienic washing baby clothes bed sheets bedding under...

Page 54: ...nt where you cannot select the auxiliary function the function cannot be selected C CAUTION Some functions cannot be selected together If a second auxiliary function conflicting with the first one is selected before starting the machine the function selected first will be cancelled and the second auxiliary function selection will remain active For example if you want to select Quick Wash after you...

Page 55: ...Soil This function increases washing times for heavily soiled items for better wash results Soak This function is used for heavily soiled items when you want to pretreat them before washing Laundry is soaked in a relatively high amount of warm water You can use full load and HE High efficiency detergent for soaking Use 1 3 1 2 of the recommended detergent dosage for the load amount to be soaked Ex...

Page 56: ...ontain accessories such as lace tulle stones beads spacer wire etc and high silk content items should not be dried in the machine Time based drying minutes Time dry In order to reach the desired drying level at low temperature you select any of 30 90 and 150 minutes of drying periods C CAUTION When drying small amount of laundry up to maximum 2 pieces timed drying steps in the Cottons or Synthetic...

Page 57: ...re ambient temperature amount and the type of laundry auxiliary functions selected and the changes at the mains voltage End Time With the End Time function the startup of the program can be delayed up to 24 hours After pressing End Time button the program s estimated ending time is displayed If the End Time is adjusted End Time light illuminates In order for the End Time function is activated and ...

Page 58: ...lluminated 4 Press Start Pause button Time countdown starts symbol in the middle of the end time on the display starts flashing C CAUTION Do not use liquid detergents when you activate End Time function There is the risk of staining of the clothes Door keeps locked during the End Time countdown period In order to unlock the door machine should be switched to the pause mode by pressing the program ...

Page 59: ...0 30 1 Close the door 2 Press Start Pause button to start the program 3 The light of Start Pause button which was flashing starts to illuminate steadily now indicating that the program has started 4 Loading door is locked Locking the Door appears on the display when the door is being locked C CAUTION Before pressing the Start Pause button please ensure that the front door has been closed properly ...

Page 60: ...the panel turns on when the loading door is locked Adding or taking out laundry This is only possible under the following conditions During time delay C CAUTION You may not add or remove laundry during the time delay until the program starts At the beginning of a washing cycle C CAUTION Washer allows adding more laundry during a future step only if the water level is low enough to open the loading...

Page 61: ...ü Kuruluğu DolapKuruluğu Extra Kurutma 90 20 30 8 5 10 5 Malzeme rengi ARC 716 Colour of material is ARC 716 DVN UHQJL 3DQWRQH 3ULQWLQJ FRORU LV 3DQWRQH INLAY STOCK NO 2846559001 1400 800 1000 600 150 Ütü Kuruluğu DolapKuruluğu Extra Kurutma 90 20 30 If the water level in the machine is suitable when you press Start Pause button Loading door locked light on the panel is turned off If the water lev...

Page 62: ...u can cancel or select auxiliary functions See Auxiliary function selection Also you can change the spin speed temperature and drying settings See Spin speed selection and Temperature selection C CAUTION The loading door will not open if the water temperature in the machine is high or the water level is above the loading door baseline Child Lock Use Child Lock function to prevent children from tam...

Page 63: ... as Child Lock 3 2 1 on the display is over Child Lock Enabled appears on the display You can release 2nd and 3rd Auxiliary Function buttons when this warning is displayed To deactivate the child lock Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds After the countdown as Child Lock 3 2 1 on the display is over Child Lock Enabled is turned off on the display ...

Page 64: ... you press On Off button when the Child Lock is active the program will not be cancelled You should cancel the child lock first Countdown as 3 2 1 appears on the display If you want to open the loading door after you have cancelled the program but it is not possible to open the loading door since the water level in the machine is above the loading door baseline then turn the Program Selection knob...

Page 65: ...mode program steps that are completed will appear on the display Energy saving mode After you switch on your machine with On Off button if no program is started or no other procedure is performed at the selection step or no action is taken within approx 2 minutes after the selected program ends your machine will switch to energy saving mode automatically Also if your product has a display that sho...

Page 66: ...ent and pull towards yourself until the it is removed from the dispenser C CAUTION If more than a normal amount of water and softener bleach mixture starts to gather in the dispenser compartments dispenser must be cleaned 2 Wash the dispenser drawer liquid chlorine bleach container and siphon of softener under running warm water in a sink etc Wear protective gloves or use an appropriate brush or s...

Page 67: ... dry cloth properly Do not use an abrasive scrubbing agent when cleaning rubber seal Cleaning the drum Check the wash drum for any foreign objects after unloading your washer Residual metal objects such as pins and coins may form rust stains on drum surface and your clothes Do not use abrasive materials while cleaning the inner surface of the drum Use soapy water with a damp cloth to wipe the inne...

Page 68: ... of the machine and also at the end of each water inlet hose where they are connected to the faucets These strainers prevent the foreign substances and dirt in the water to enter into the machine Strainers should be cleaned from time to time Close the water faucets Remove the nuts of the water inlet hoses to clean the surfaces of the strainers on the water inlet valves with an appropriate brush If...

Page 69: ... may be clogged You may have to clean it occasionally to prevent any clogging Water must be drained completely to clean the pump filter In addition water may have to be drained off completely in the following cases before transporting the appliance e g when moving when there is a danger of frost In order to clean the dirty filter and discharge the water 1 Disconnect or unplug the machine from the ...

Page 70: ...to flow counterclockwise Fill the flowing water into the container you have placed in front of the filter Always keep a piece of cloth handy to absorb any spilled water c When the water inside the product is finished take out the filter completely by turning it 4 Clean any residues inside the filter as well as fibers if any around the pump impeller region 5 Replace the filter 6 If the filter cap i...

Page 71: ...scaling wash drum should be cleaned frequently Do not use abrasive materials such as metal wool while cleaning the drum Take the manufacturer s instructions into account if you are using a descaling agent Descaling agents may contain materials that are hazardous for washer components Use descaling agents compatible for use in clothes washers When using a powder descaling agent add 1 cup to the mai...

Page 72: ... straighten if necessary Water inlet strainers might be clogged Clean the water inlet strainers Is there power at the outlet Call an electrician and have the power outlet circuit breaker fuse checked Machine might be unplugged Plug the power cord to a live electrical outlet Drain hose may be folded Check the drain hose and straighten if necessary Machine may be in handwash wools or soak cycle Wait...

Page 73: ...thing There is water leaking from the bottom of the machine Inlet hose connections may be leaking Be sure the strainers and rubber seals of the water inlet hoses are solid and securely fitted End of the drain hose may be loosely inserted into the waste pipe or sink Tightly attach the drain hose to the waste pipe or sink See Installation Instructions Drainage House drain may be clogged If the house...

Page 74: ...product Drain the water by running the Pump or Spin program Washer might be heating up the water or it may be at the spinning cycle Wait until the process is over Due to electrical safety mechanism the door can only be opened a few minutes after the program has stopped Wait until the process is over Child lock is engaged Door lock will be deactivated a couple of minutes after the program has come ...

Page 75: ...ter might be low Required time to heat up the water extends in cold seasons Also washing time can be lengthened to avoid poor washing results Number of rinse cycles and or amount of rinse water might have increased Product increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary Excessive foam might have occurred and the automatic foam absorption ...

Page 76: ...ced load detection system might be activated due to the unbalanced distribution of laundry in the product Product does not switch to spinning step There might be an unbalanced load in the product The automatic unbalanced load detection system might be activated due to the unbalanced distribution of laundry in the product The product will not spin if water is not drained completely Check the filter...

Page 77: ...ommended amount of detergent appropriate for water hardness and the type of laundry Excessive amount of detergent was used Use the recommended amount of detergent appropriate for water hardness and type of laundry Washing performance is poor Stains persist or the laundry is not whitened Insufficient amount of detergent is used Use the recommended amount of detergent appropriate for water hardness ...

Page 78: ...ifferent sorts of items Sort the laundry according to care labels and user manual See Laundry Tips Mixing different types of laundry additives Put the detergent in the correct compartment of dispenser See Detergent Dispenser Do not mix detergent with bleaching agent or fabric softener Excessive laundry may be loaded into washer Do not load the washer in excess Detergent residue left on the laundry...

Page 79: ...tures and or in short programs Leave the detergent drawer as well as the loading door of the product ajar after each washing Thus a humid environment favorable for bacteria cannot develop in the machine Color of the clothes is faded Excessive laundry was loaded in Do not load the product to excess Detergent in use is damp Keep detergents closed in an environment free of humidity and do not expose ...

Page 80: ... of detergent Drain hose may be folded Check the drain hose and straighten if necessary Drain pump filter or drain itself may be clogged Clean the drain pump filter See User maintenance instructions If the house drain pipes are clogged call a plumber for assistance Laundry became stiff after washing Insufficient amount of detergent is used Using an insufficient amount of detergent for the water ha...

Page 81: ...nto the washer early during the fill or rinse cycles There might be problems with the water inlet valves Detergent residue in the detergent drawer Detergent is put in a wet drawer Dry the detergent drawer before putting in detergent Detergent has gotten damp Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Water pressure is low Check the wa...

Page 82: ...ment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or detergent dispenser Call the Authorized Service Agent Foam is overflowing from the detergent drawer Machine is completely full of suds Not using HE detergent Using excessive amount of detergent Push Start Pause Cancel button Mix 2 cups of water with 1 2 tablespoon of...

Page 83: ...detergent Use the recommended amount of detergent Unbalance detection due to small amount of laundry inside the drum and or uneven load distribution Add more laundry e g a few additional towels to the drum and start a Spin or Spin Drain cycle Poor spinning results due to not using HE detergent using excessive amount of detergent Use proper amount of HE detergent Washer fills with water when a proc...

Page 84: ...oad is wrinkled Delay in unloading the machine Unload the machine as soon as the wash cycle ends Wrong program cycle might have been selected Select the proper program cycle for the laundry to be washed See Laundry Tips Program Cycle Selection Excessive laundry might have been loaded in Do not load the machine in excess Machine does work Nothing is displayed on the screen The plug might not be plu...

Page 85: ...is not spun enough Spin at a higher spin speed in washing step in the Dryer Washing Machine Machine does not start or program cannot be started Power cable is not connected Make sure the power cable is connected Program is not set or Start Pause Cancel button is not pressed Make sure the program is set and it is not in Stand by mode Child lock enabled Disable Child lock Laundry is shrunken pale ma...

Page 86: ...product does not switch to the spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surroundings Laundry should be rearranged and re spun Regular drum cleaning is not performed Clean the drum regularly See Cleaning the loading door and the drum C CAUTION If you cannot eliminate the problem despite following the instructions in this se...

Page 87: ...al and installation charges are the responsibility of the consumer Disclaimers of warranties and exclusions Warranty does not cover service costs by an authorized service agent to correct installation electrical and plumbing problems or educational instruction on the use of the product The warranty also does not cover defects or damage caused by an act of god such as storms floods fires mudslides ...

Page 88: ...omatic Washer Dryer 10 HOW TO GET SERVICE Please contact the Distributor for your state as listed on the Distributor Contact List or call our Toll Free Number at 1 800 459 9848 for direction to an Authorized Blomberg Service Agent ...

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Page 92: ...www blomberginternational com info blomberginternational com 2820525511_EN 11 04 18 14 40 Document Number ...

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