Installation Manual
BlinkCharging.com
•
(888) 998.2546
17
FAULT TYPE
SOLUTION
IP address communication failure or Server Communication
Failure
Check the SPD and GFCI circuit
AC input over voltage / under voltage
The insulation check on the EV has failed. Please try to charge
different EV.
DC output over voltage / over current
Please check the connection between the IM and CM boards.
Check the LED lights on the CM and IM
Card reader failure
Please check the connection between the tr and cm boards. Check
the LED lights on the CM and TR
Insulation fault
Possible failure of the gun to lock on the EV or the 24v supply
voltage
Monitoring board communication failure
Reserved
Charging gun connection failure
Please check the connection between the DC and CM boards.
Check the LED lights on the CM and communication lines of DC
meter.
The emergency stop button is pressed
Check whether the emergency stop button is pressed, if it is, inspect
the charger and if everything is normal, release the emergency
button and restore the main breaker
Charging Session shutdown is not successful
MCU board and power module communication failure. Please press
emergency stop button to stop the charging. Check the MCU board
and power module CAN communication bus.
12. CUSTOMER RESPONSIBILITIES
1. To operate the charge station with the required protective devices such as MCBs and switches and proper
cables installed.
2. The operator/owner/customer is cautioned that any changes or modifications not approved by Tellus shall
void Tellus warranty policy
3. To write an emergency plan that instructs people what to do in case of emergency.
4. To locate and prepare the site as per the instructions laid out in this document.
5. To make sure that there is sufficient space around the charger to carry out any regular maintenance work.
6. To appoint a trained person(s) responsible for the safe maintenance/service of the charge station.
7. Neither Tellus nor any of its affiliates shall be liable to the operator/owner/customer of this product or third
parties for damages, losses, costs, or expenses incurred by as a result of: an accident, misuse or abuse of
this product or unauthorized modifications, repairs or alterations to this product, or failure to strictly comply
Tellus operating and maintenance instructions.
