Myenergi zappi Installation Manual Download | Manualshive

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Rev 1.3 November 2022 – ENGLISH

zappi

eco-smart EV charge point

Installation Manual

MODELS:

ZAPPI

-2H07UW-G

ZAPPI

-2H07UB-G

ZAPPI

-2H07TW-G

ZAPPI

-2H07TB-G

ZAPPI

-2H22UW-G

ZAPPI

-2H22TW-G

ZAPPI

-2H22UB-G

ZAPPI

-2H22TB-G

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Summary of Contents for zappi

Page 1: ... 1 3 November 2022 ENGLISH zappi eco smart EV charge point Installation Manual MODELS ZAPPI 2H07UW G ZAPPI 2H07UB G ZAPPI 2H07TW G ZAPPI 2H07TB G ZAPPI 2H22UW G ZAPPI 2H22TW G ZAPPI 2H22UB G ZAPPI 2H22TB G ...

Page 2: ...n Options 22 8 7 Built in Protection 24 9 Set up 25 9 1 Installs in England Scotland Wales on or after 30th December 2022 25 9 2 Installs in England Scotland Wales before 30th December 2022 29 9 3 Installs outside of Great Britain 32 9 4 WiFi Connection Retrospective 35 9 5 Testing 36 10 Pairing Devices 37 10 1 Master and Slave Devices 37 10 2 Channels 37 10 3 Pairing zappi 38 10 4 Device Settings...

Page 3: ...ations 2021 45 1 1 Purpose of the Regulations 45 1 2 What s changed with zappi 45 1 3 Randomised Delay How it works 45 1 4 Smart Scheduling How it works 46 1 5 Defaulting to ECO Mode 46 1 6 Charging Logs 47 Appendix B 48 2 Electric Vehicles Smart Charge Points Regulations 2021 48 2 1 Purpose of the Regulations 48 2 2 What s changed with zappi 48 2 3 Automatic Firmware Checking 49 2 4 Tamper Detect...

Page 4: ... regulations come into force To ensure all our zappis are compliant by the date the regulations come into force we will be taking a phased approach with the implementation of certain features For information on how these new regulations may affect you and your myenergi zappi please read the appended information at the back of this manual Appendix A Electric Vehicle Smart Charge Points Regulations ...

Page 5: ... by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety zappi comes in either tethered or untethered variants The untethered version should only be used with a dedicated cable fitted with a Type 2 plug which is ...

Page 6: ...cally adjust the charge rate in response to available surplus Feature Set 3 charging modes ECO ECO FAST Optimises microgeneration self consumption Works with solar PV wind turbine or micro hydro systems Economy tariff sense input Programmable timer function Charge and event logging Remote control and monitoring add on option Pin code lock function Tap operated display backlight Built in protection...

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Page 8: ...vices work in the majority of installations and our technical support team are available to provide help in setting up your system we cannot guarantee the performance where circumstances beyond our control affect the performance of the wireless link If you have any concerns about the wireless performance then we would be pleased to answer your questions but please consider that if a WiFi signal wo...

Page 9: ...and diameter should be a minimum of 16mm and a maximum of 25mm Generally a stuffing gland can be used SWA CW outdoor glands may be used for armoured cable The size of cable and gland used is the responsibility of the installer and should be determined on an install by install basis dependant upon install specifics 8 1 2 Mounting Instructions Step 1 Carefully remove fascia from the zappi by pressin...

Page 10: ... rated cable gland Carefully drill a hole into the unit to match the size of your cable gland Attach cable gland ensuring IP rating is met Step 5 Using zappi template mark mounting holes For fixing to brick use the top and 2 bottom holes left right Use the 2 vertical holes as well as the top hole if mounting to a stud wall or joist Step 6 To maintain the IP rating of the unit you will need to add ...

Page 11: ...tween 4mm2 and 10mm2 The gland size should be a minimum of 16mm and a maximum of 25mm Generally a stuffing gland can be used SWA CW outdoor glands may be used for armoured cable The size of cable and gland used is the responsibility of the installer and should be determined on an install by install basis dependant upon install specifics 8 2 2 Strip Length The main terminals are designed to work wi...

Page 12: ...must be earthed in accordance with local regulations When installed on a PME TNC S electrical system it is necessary to protect the consumer from a potential electric shock that could occur if the combined Neutral and Earth PEN conductor on the supply becomes damaged or disconnected zappi includes an additional automatic disconnection device which satisfies the requirements of BS7671 2018 Amendmen...

Page 13: ...ons where 1 or more external additional CTs are required please follow the above diagram to connect the CTs Use the extra CT terminals in the same way if required Positive Red Negative Black For more details on CT installation and connection see CT Sensor Installation WARNING It is vitally important that conductors are inserted into the correct terminal entry If in doubt please call our Technical ...

Page 14: ... Black Live L3 Grey For 3 phase installations with the need for 1 or more external additional CTs please use the above diagram Positive Red Negative Black For more details on CT installation and connection see CT Sensor Installation WARNING It is vitally important that conductors are inserted into the correct terminal entry If in doubt please call our Technical Support Team for guidance before ins...

Page 15: ...with a simple dry relay contact a 24V DC supply is provided The external volt free relay contact should be wired between the terminals marked 24V out and in The eSense input is electrically isolated and effectively draws no current so the eSense signal may be connected using a wire with a small cross section When the eSense input is active the cause the eSense symbol will be shown on the main scre...

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Page 17: ... can be wired to the nearest device Ideally the grid CTs should be wired to the master device NOTICE The harvi device can be used wirelessly if it is not practical to connect Generation CT to the zappi NOTICE It is not currently G100 compliant to use a harvi with zappi or libbi to measure Grid CT in UK installations EV chargers and battery storage must have a hardwired Grid CT in the UK SINGLE PHA...

Page 18: ...m of the CT sensor must be pointing towards the consumer unit in the direction of grid import if on the Live cable or reversed if on the Neutral cable single phase only Ensure the CT is fully closed and clicks shut Be sure to wire the CT the correct way round black red Failure to do so will see the import and export readings swapped 8 3 1 Grid CT The Grid CT sensor supplied needs to be clipped aro...

Page 19: ... some cases it can be difficult or impractical to install a wired sensor For example it may be the case that the zappi unit needs to be connected to a sub board rather than main consumer unit and two consumer units are in different buildings The solution is to install harvi a clever little device that enables the zappi product to be installed without using wired CT sensors for measuring generation...

Page 20: ... be clipped around two or more conductors feeding appliances of the same type e g two Live cables from two inverters that are on the same phase Can be in close proximity to other CTs Wires can be swapped around in device to reverse the direction of the readings e g change import to export Can be grouped with other CTs of the same type so that the power reading is summed e g east and west solar Gen...

Page 21: ... between the cover and the case Ensure O ring seal is firmly placed into the channel and secure the cover to the unit using the 8 screws that were removed earlier Torque setting 1 2Nm Step 2 Add fascia to the enclosure cover of the zappi as shown Step 3 Ensure the 2 tabs at the bottom of the fascia click to indicate its securely fixed in place Step 4 zappi is now ready for operation ...

Page 22: ...rt current would not be exceeded Group Limit internal CT Sets the combined current limit for several myenergi devices A property has a large PV array a swimming pool and two zappis The supply to the zappis is only rated at 40A so to be safe a Group Limit of 40A is set Group Limit with external CT Sets the combined current limit for several myenergi devices that are sharing a supply with another la...

Page 23: ... of battery system uses the solar PV inverter to provide power from the batteries thus it is not possible to differentiate between solar and battery power when using a CT to measure the AC current from the inverter Because of this limitation there are less options for managing the surplus power with this type of battery system It is usually possible to give priority to the battery by setting an Ex...

Page 24: ...ance then zappi will trip and the display will show PE not connected To reset the zappi make sure that the fault has been removed and then press the button for three seconds 8 7 3 Welded Contact zappi includes protection to make sure that the supply to an EV is disconnected if there is a problem with the circuit breaker This includes a situation where the contacts on the breaker are welded togethe...

Page 25: ... zappi has been installed alongside another zappi unit or another myenergi device refer to Linking Devices section for guidance on pairing devices Also refer to the instruction documentation for the other devices Upon start up there will be a wizard where you will be taken through a number of screens Please ensure you answer the questions correctly for a seamless set up The screens will vary depen...

Page 26: ...ad to Step 7 If you inserted an Ethernet cable earlier section 9 4 zappi will detect this and attempt connect to the home router automatically Step 6 Once zappi has secured an internet connection via Ethernet the below screen will show Skip ahead to Step 14 for next steps Step 7 The following steps are for zappi s connecting to the internet via WiFi If you have already made a hard wired Ethernet c...

Page 27: ...he Detected Networks box and type in your home WiFi s password to connect to your router Step 13 Once connected you will see this screen on your zappi display Press to continue Step 14 By this step zappi should now be internet connected either via WiFi or hard wired Ethernet zappi will now check for firmware updates Please be patient If no Firmware updates are available jump to Step 17 Please be p...

Page 28: ...his process Step 17 If zappi has no updates available or after updates have been installed this screen will show on your zappi display informing you that firmware is up to date and giving you the firmware version number Step 18 Jump to 9 5 Testing NOTICE If zappi has been installed alongside another myenergi device refer to Linking Devices section for guidance on pairing Also refer to the instruct...

Page 29: ... taking place before 30 12 2022 OR it was previously installed prior to 30 12 2022 select Yes and jump to step 4 Step 3 You answered No to the previous question which means zappi is required to have a tamper switch before install Abandon installation until rectified ensuring to leave the zappi in a safe state Once tamper board has been fitted you may begin set up again following section 9 1 of thi...

Page 30: ...ess point by entering your phone or computer WiFi Settings and searching for the network displayed with the same name as the SSID you noted down above Once displayed select the network to connect Step 9 You will be prompted for a password Enter the password displayed on the zappi screen that you noted down at step 7 Step 10 You will now be prompted to create a new password to protect the WiFi sett...

Page 31: ...on the display Step 16 Once download reaches 100 zappi will proceed to install updates zappi may reboot during this process Step 17 If zappi has no updates available or after updates have been installed this screen will show on your zappi display informing you that firmware is up to date and giving you the firmware version number Step 18 Jump to 9 5 Testing NOTICE Please be patient It could take u...

Page 32: ...ss to confirm Note Selecting 1st device installed will configure your zappi as Master and enable vHub Selecting Additional device will configure zappi as Slave and disable vHub Step 4 If you are connecting to the internet via WiFi please skip ahead to Step 6 If you inserted an Ethernet cable earlier section 8 4 zappi will detect this and attempt connect to the home router automatically Step 5 Once...

Page 33: ...f a combination of lowercase and uppercase letters and digits Step 10 Wait 5 seconds for your password to change and the webpage to reload Step 11 Once connected you will be directed to the webpage below where you will need to select your home WiFi network from the list in the Detected Networks box and type in your home WiFi s password to connect to your router NOTICE Please be patient It could ta...

Page 34: ...se Showing the progress percentage on the display Step 15 Once download reaches 100 zappi will proceed to install updates zappi may reboot during this process Step 16 If zappi has no updates available or after updates have been installed this screen will show on your zappi display informing you that firmware is up to date and giving you the firmware version number Step 17 Go to section 9 5 Testing...

Page 35: ...Menu Other Settings Internet WiFi WiFi Information on your zappi device display If Access Point is showing as Off turn to On Step 2 Once the Access Point is set to On go back to the WiFi page by pressing the button Step 3 Connect your smartphone or computer to the myenergi access point by entering your phone or computer WiFi Settings and searching for the network displayed with the same name as th...

Page 36: ...r Settings Time Date menu option Step 2 Check that the EV will charge in FAST mode Step 3 Check the Grid Power reading at the top right of the main screen is showing sensible readings and the direction of power flow is as expected Step 4 With the EV plugged in switch to ECO mode and check that the charge power is at minimum about 1 4kW OR that it is tracking the surplus power i e the Grid Power re...

Page 37: ...ernet connection all your myenergi devices simply need to be connected to the local network with an Ethernet cable running directly to the internet router 10 1 Master and Slave Devices When two or more myenergi devices are wirelessly linked one device will act as the master device This device will control the other slave devices Some settings can only be changed on the master device Your master sl...

Page 38: ...r the device to update before the settings can be accessed The screen will show DEVICES UPDATING when this is happening 10 5 Device Priorities The priority of each load controlling linked device can be set from any device with a display The example below shows one eddi device two zappi devices and one harvi on the same network If you have a myenergi libbi this will be shown in your Devices list 1 ...

Page 39: ...moving Devices A device can be removed by navigating to Advanced Settings Linked Devices Device menu and then select Remove Device If you want to remove ALL devices then go to Advanced Settings Linked Devices Reset Settings ...

Page 40: ...oes not start the display is always showing Waiting for Surplus yet the export power is showing correctly Export Margin set too high Check Export Margin setting default is 0W Generation power is always 0kW Generation CT not installed Install generation sensor and connect to one of the CT inputs Alternatively if there is no Generation CT the Generation and House consumption figures can be hidden on...

Page 41: ...upply is IT earthed check the Supply Grid Earthing menu setting Comms Fault Fault code 26 zappi has detected an issue with the built in protection components Unplug the EV press and hold the button to reset the unit SelfTest Failed Fault code 27 The built in protection devices couldn t be tested or failed the test prior to a charge Unplug the EV press and hold the button to reset the unit Contacto...

Page 42: ...arranty Full details of the myenergi product warranty are available on our web site or by using this QR code 14 Product Registration Please register your new myenergi devices at https myaccount myenergi com registration ...

Page 43: ...C S earthed electrical system 15 2 Electrical Specifications Rated Power 7kW 1 phase or 22kW 3 phase Rated Supply Voltage 230V AC Single Phase or 400V AC 3 Phase 10 Supply Frequency 50Hz Rated Current 32A max Standby Power Consumption 3W Economy Tariff Sense Input 230V AC sensing 4 0kV isolated Wireless Interface 868 MHz 915 MHz A units proprietary protocol for wireless sensor and remote monitorin...

Page 44: ...PPI 2H22UB G 22kW 3 Phase Untethered Black ZAPPI 2H22TB G 22kW 3 Phase Tethered Black Designed to permit installations compliant with IET Wiring Regulations BS 7671 2018 Amendment 1 2020 and the Electricity Safety Quality and Continuity Regulations 2002 and BS 8300 2009 A1 2010 17 Technical Support If you experience any issues with your zappi during or post installation please contact our Technica...

Page 45: ...y of up to 10 minutes before your vehicle starts and stops charging This could be a few seconds or it could be up to the full 10 minutes This is necessary to ensure everyone does not overload the grid by starting to charge or ending a charge at the same time The Randomised Delay can be overridden if necessary See 1 3 2 for further details Smart Scheduling To comply with the smart charging regulati...

Page 46: ...n help you spend less on your electricity By charging in off peak hours your electricity tariff may be cheaper 1 4 4 Changing the set schedule If the default schedule does not suit your requirements or your electricity tariff s off peak hours differ from the schedule set you can amend your schedule at any time from the zappi menu or within the myenergi app To adjust your schedule in the app naviga...

Page 47: ...will be able to view a record of charge logs for the last 13 month period This function will begin from 30th June 2022 so the earliest time you will see the whole 13 months will be from July 2023 or 13 months from when your device was connected to the internet The charge logs will tell you when the charge started when the session ended and the duration of each session To view your logs log into yo...

Page 48: ...ation is secure from increasingly sophisticated attacks 2 2 What s changed with zappi The following features have been added to all zappis to comply with the Electric Vehicles Smart Charge Points Regulations 2021 Schedule 1 from 30th December 2022 Set up Wizard The set up wizard at power up has been changed to ensure smoother initial set up This includes internet connection and firmware updates up...

Page 49: ...hat it has been tampered with l 2 5 AES Encryption To protect your data from eavesdroppers zappi uses Advanced Encryption Standard AES to securely communicate throughout your home and across the internet Linked devices will communicate via AES and communication between your devices and the internet will also be via AES For customers with older myenergi devices that don t have the compatibility to ...

Page 50: ...uides smart charge point regulations explained The installer should ensure they are fully aware of and understand how the regulations affect them and what they are required to do to ensure they comply These regulations should be monitored for any future updates For further information or to view the current Electric Vehicles Smart Charge Points Regulations 2021 visit https www legislation gov uk u...

Page 51: ...Page 51 of 51 myenergi Designed and manufactured in the UK by myenergi Ltd Pioneer Business Park Faraday Way Stallingborough Grimsby DN41 8FF T 44 0 333 300 1303 E sales myenergi com W myenergi com ...

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