
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TROUBLESHOOTING
Inpond Filter
Cloudy/brown water
•
Check that you have correctly calculated the pond volume, pond depth and if the
ponds level of direct sunlight. See page 4 for inpond sizing table.
You may require a larger inpond model in the range. Adding shade to the pond by
introducing lilies and floating plants to the water surface will reduce pond sludge.
Planting the pond with marginal plants will also help create a balance. New ponds
may require some time to establish and create a healthy balance.
•
The filter is not being supplied with water 24 hours a day. Do not turn off your Inpond.
Continuous running is needed to maintain a clean and healthy pond.
•
The filter foam pads are insufficiently blocked to trap the fine waste. Do not clean the
foams or replace the polymer wool pad until they partially block.
•
The water is extremely dirty, remove pond waste and leaves - carry out a partial water
change.
•
Filter is incorrectly sized - refer to filter performance and specification chart - see page 4.
•
The filter foams have not been positioned or replaced correctly, ensure that the foams fit
tightly within the filter chamber.
UVC leaks
•
Check that the UVC O-ring has been correctly assembled.
•
Check that the UVC cap is correctly locked with the yellow quartz sleeve section.
Arrows on both caps should be correctly aligned when fitted. See page 8 on how to
correctly install and remove UVC section.
Inpond Pump
Problem
Low flow from pump
1. Follow routine cleaning procedure if no improvement.
2. Follow monthly cleaning procedure.
3. Ensure pipe work is not blocked, leaking or is laid so that it gets crushed or kinked.
4. Keep the height that water is to be pumped from the water surface (called Head) to a
minimum. The higher the head the lower the flow rate and the more wear on the pump.