16
3. Q: Why live video screen shows up black and a
searching circle spins in center but nothing ever
displays?
A: 1). If camera’s connected Wi-Fi speed is slow,
please wait 10-30 seconds for live video appear;
2). One click middle of screen, select top right 480p
resolution to check.
TIPS
:
If local Wi-Fi speed is slow, please choose lower
resolution for good video and audio.
4. Q: Live video not smooth and clear?
A: Select suitable resolution according to the real time
network environment.
5. Q: Only 1 user, but show 2 or more users?
A: 1). If login in very often, last record is still in. If check
every 2-5 mins, surely will be the exact numbers
of users;
2). To be safer , please change camera's password
when first use (Page 9).
6. Q: Motion detect set and alarm?
A: 1). Set motion detect sensitivity in Device Settings -
Alarm Config, and scroll down press OK;
2). When motion detected, camera will push a alarm
message to your phone and take 3 pictures for
checking in the APP [ Page 10 - Alarm -
].
7. Q: Micro SD card instruction?
A: 1). Format card before inserting;
2). When backside switch is on, every time you insert
micro SD card, it will record automatically;
3). Once connected, can set SD management in app
[ Adavance Config - SD Card Record Config ].
