Make note of your usernames and
passwords
Before you switch BlackBerry devices, make sure that you have the following:
• If you have saved usernames and passwords in Password Keeper, consider temporarily writing this information down so
that you have it when you're ready to add accounts to your new device.
• If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you
used to log in to your device and the BlackBerry World shopfront. If you log in to your BlackBerry 10 device with your
BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World and
access BlackBerry products that use your BlackBerry ID, such as BBM and BlackBerry Protect.
Note:
BlackBerry App World is called BlackBerry World on BlackBerry 10 devices.
Update BBM
Although it's not a requirement for switching BlackBerry devices, we recommend that you update to the latest available
version of BBM before you switch devices. If you update your version of BBM, your BBM contacts on your old device will be
automatically backed up based on your BlackBerry ID.
1. To check which version of BBM that you're currently running, in the device settings on your old device, look for
BlackBerry Messenger
in your list of installed applications.
2. If you aren't running BBM 7.0 or later, on your old device, do one of the following:
• Download BBM 7.0 or later from the BlackBerry World shopfront or from
www.blackberry.com/bbm
.
• If you can't update your version of BBM, press the
key >
Options
>
Back Up
. Select a back-up option.
What if I have contacts on my SIM card?
Your BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your device, contact your service provider.
If you saved contacts to your old SIM card, to make sure those contacts aren't lost, you might need to copy those contacts
to your old device before you back up your device data.
Tip:
To copy contacts from your SIM card to your old device's built-in media storage, in your contact list on your old device,
press the
key >
SIM Phone Book
. Press the
key >
Copy All To Contacts
.
User Guide
Device Switch
17
