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Blackberry PEARL 9105, User Manual

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Blackberry PEARL 9105 User Manual Download Page 89

I am not receiving messages

Try performing the following actions:

• Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive

messages when you return to a wireless coverage area.

• If you created an email address or added an existing email address to your device using the email set-up screen in the set-up wizard,

verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an
activation message (the message might take a short period of time to arrive), in the set-up wizard, open the email setup screen to send
a service book to your device.

• If you have not received a registration message from the wireless network, register your device. On the Home screen or in a folder,

click the 

Options

 icon. Click 

Advanced Options

. Click 

Host Routing Table

. Press the 

Menu

 key. Click 

Register Now

.

• Verify that data service is turned on.
• If you use email message filters, verify that the options for email message filters are set correctly.
• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder,

which you want to receive email messages from.

• If you have a Wi-Fi® enabled device and if your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN, reset

your device and connect to the Wi-Fi network or log in to the VPN again.

• Verify that your device is not blocking messages. For more information, contact your administrator.

Related topics

Change an email message filter, 54
Forward messages from a specific email message folder to your device, 51

I cannot file email messages

Try performing the following actions:

• Verify that wireless email reconciliation is turned on.
• If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool

of the BlackBerry® Desktop Manager. For more information, see the  BlackBerry Desktop Software online help.

I cannot send SMS text messages

Depending on your wireless service plan, this feature might not be supported.
Try performing the following actions:

• Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should

send the messages when you return to a wireless coverage area.

• Check that fixed dialling is turned off.

I am not receiving SMS text messages

Depending on your wireless service plan, this feature might not be supported.
Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages
when you return to a wireless coverage area.

User Guide

Messages

87

Summary of Contents for PEARL 9105

Page 1: ...BlackBerry Pearl 9105 Smartphone Version 5 0 User Guide To find the latest user guides visit www blackberry com docs smartphones...

Page 2: ...SWD 1137846 0510043807 032...

Page 3: ...yping shortcuts 18 Media shortcuts 18 Browser shortcuts 19 Calendar shortcuts 20 Search shortcuts 20 Map shortcuts 20 Troubleshooting 20 Phone 21 Phone basics 21 Emergency calls 23 Volume 25 Voice mai...

Page 4: ...essage list options 68 S MIME protected messages 73 IBM Lotus Notes native encrypted messages 79 PGP protected messages 80 Message shortcuts 86 Troubleshooting 86 Attachments 90 File and attachment ba...

Page 5: ...arging 141 Change the clock face 142 Display a second time zone 142 Turn on bedside clock mode 142 Set options for bedside clock mode 142 Turn on the alarm 143 Silence the alarm 143 Change alarm notif...

Page 6: ...aniser data 198 Search shortcuts 199 Synchronisation 200 About synchronisation 200 Reconcile email messages over the wireless network 200 Delete email messages over the wireless network 200 Prerequisi...

Page 7: ...en 222 Close an application so that it is not running 223 About adding applications 223 About instant messaging applications 223 About social networking applications 224 Add update or return to the pr...

Page 8: ...7 About connecting to a Wi Fi network 237 Turn on Wi Fi technology 237 Connect to a Wi Fi network 237 Connect to a Wi Fi network using the Push Button Setup method 238 Connect to a Wi Fi network using...

Page 9: ...50 Security 251 Security basics 251 Password keeper 253 Encryption 255 Memory cleaning 258 Certificates 259 PGP keys 267 Certificate servers 273 Key stores 275 Smart cards 278 Software tokens 282 VPN...

Page 10: ...bout BrickBreaker 299 BrickBreaker capsules 299 BrickBreaker scoring 300 Play BrickBreaker 300 Adjust the volume 300 Set the paddle speed 300 Submit a score to the BrickBreaker high score web site 301...

Page 11: ...Internet Service and BlackBerry Enterprise Server Once you have a data plan you must set up your email address or third party instant messaging account in order to send and receive email messages use...

Page 12: ...dministrator must have provided you with an enterprise activation password 1 On the Home screen or in a folder click the Setup Wizard icon 2 On the email setup screen select one of the following optio...

Page 13: ...rection and highlight items slide your finger on the trackpad To select an item or open a link click press the trackpad To change the value in a field click a field Click a value To return to the Home...

Page 14: ...ss or a contact name 5 Type a message 6 Press the key 7 Click Send Send an SMS text message You can send an SMS text message to up to ten recipients 1 On the Home screen click the Messages icon 2 Pres...

Page 15: ...ord icon 4 To pause recording click the pause icon Note The approximate amount of memory available for saving videos appears at the bottom of the screen when video recording is paused Related topics P...

Page 16: ...vice is connected to the wireless network Verify that your wireless service plan includes phone or voice services If you cannot make calls and fixed dialling is turned on check that the phone number f...

Page 17: ...ssage on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive in the set up wizard open the email set...

Page 18: ...of the song or video file The battery is not charging Depending on how you charge your BlackBerry device try performing the following actions Verify that the USB cable is securely connected to your d...

Page 19: ...Menu key Click Set Ringtone To check your voice mail press and hold 1 To send an incoming call to voice mail press and hold the Volume Down key on the right side of your BlackBerry device To set up sp...

Page 20: ...eft or right To cancel a text selection press the Escape key Shortcuts for SureType technology To type a punctuation mark or a common symbol press 1 Click the symbol in the list that appears To type a...

Page 21: ...he Volume Down key To take a picture press the Right Convenience key To change the flash mode for a picture if available or to turn on low light mode for a video press the Space key Browser shortcuts...

Page 22: ...e To search for text in a file or an attachment press 7 To search for text in a presentation you must view the presentation in text view or in text and slide view Press 7 Map shortcuts To zoom in to a...

Page 23: ...text and MMS messages Related topics About multiple phone numbers 37 Make a call 1 From the Home screen or in the phone application perform one of the following actions Type a phone number Type part...

Page 24: ...call During a call press the Play Pause Mute key on the top of your device To turn off mute press the Play Pause Mute key again Place a call on hold If your BlackBerry device is connected to a CDMA ne...

Page 25: ...the speakerphone 1 During a call press the Menu key 2 Click Activate Speakerphone Do not hold your BlackBerry device near your ear while you use the speakerphone Hearing damage can occur For more info...

Page 26: ...n to provide you with information such as driving directions If your device does not have an internal GPS receiver or your wireless service provider does not support location based services and you wa...

Page 27: ...ume percentage the louder the volume 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Options 4 Click General Options 5 Change the Default Call Volume field 6 Press the Menu key...

Page 28: ...een 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Call Voice Mail Change the voice mail access number If a voice mail access number is not already set on your BlackBerry devic...

Page 29: ...ate conference call meetings in the calendar on your device or computer Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one touch J...

Page 30: ...l meeting in the calendar If you make a conference call you can leave the conference call and the call continues without you Depending on your wireless service provider this feature might not be suppo...

Page 31: ...n the messages application select the None option Add notes to a call log 1 From the Home screen press the Send key 2 Highlight a call log 3 Press the Menu key 4 Click View History 5 Press the Menu ke...

Page 32: ...ss the Send key 2 Highlight a call log 3 Press the Menu key 4 Click View History 5 Press the Menu key 6 Click Edit Notes 7 Press the Menu key 8 Click Clear Field 9 Press the Menu key 10 Click Save Cal...

Page 33: ...to a call forwarding number select the Forward All Calls option Change the Forward All Calls field to a call forwarding number To forward unanswered calls only verify that the Forward All Calls field...

Page 34: ...ss the Menu key 6 Click Edit Numbers 7 Click a phone number 8 Click Delete Call blocking Depending on your wireless service provider and wireless network this feature might not be supported About call...

Page 35: ...ey 3 Click Options 4 Click Call Barring 5 Press the Menu key 6 Click Change Password Fixed dialling Depending on your wireless service provider and wireless network this feature might not be supported...

Page 36: ...form this task your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code 1 From the Home screen press the Send key 2 Press the Menu key 3 Clic...

Page 37: ...or an organisation you can call a contact at the organisation quickly by dialling the contact s extension only Likewise when you add a contact from the organisation to your contact list you only need...

Page 38: ...ices Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device If your TTY device is designed for use with a 2 5 mm headset jack you must use an adapter...

Page 39: ...u with a BlackBerry MVS Client phone number If your SIM card supports more than one phone number you can make calls using your active phone number only but you receive calls to all phone numbers If yo...

Page 40: ...the Send key 2 Press the Menu key 3 Click Options 4 Click General Options 5 Perform one of the following actions To sort phone numbers or contacts by frequency of use change the Phone List View field...

Page 41: ...s 4 If necessary click General Options 5 Change the Confirm Delete field to No 6 Press the Menu key 7 Click Save Stop ending calls when you insert your device in the holster 1 From the Home screen pre...

Page 42: ...ne number Troubleshooting the phone I cannot make or receive calls Try performing the following actions Check that your BlackBerry device is connected to the wireless network Verify that your wireless...

Page 43: ...ce such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device Veri...

Page 44: ...as a work phone number and a mobile phone number you can say Call contact name work to call the work phone number Call extension extension number Say this voice command to dial an extension To perform...

Page 45: ...that your device always selects the best match and dials the phone number automatically 1 On the Home screen or in a folder click the Options icon 2 Click Voice Dialling 3 Set the Choice Lists field...

Page 46: ...using a Bluetooth enabled device such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device wi...

Page 47: ...g spelling press the Menu key Click Cancel Spell Check Save a draft of a message 1 When you are composing a message press the Menu key 2 Click Save Draft Set the importance level for a message You can...

Page 48: ...laimer from an email message IfyourBlackBerry deviceisassociatedwithanemailaccountthatusesaBlackBerry EnterpriseServerthatsupportsthisfeature theBlackBerry Enterprise Server might add a disclaimer to...

Page 49: ...ssage 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Compose PIN 4 In the To field perform one of the following actions Type a PIN Press the Enter key If you have a PIN save...

Page 50: ...sage click Edit Change the message Press the Menu key Click Send To change the recipients click Edit Highlight a contact Press the Menu key Click Change Address Click a new contact Press the Menu key...

Page 51: ...e as opened or unopened highlight the message Press the Menu key Click Mark Opened or Mark Unopened To mark all messages prior to a specific date as opened highlight the date field press the Menu key...

Page 52: ...mail reconciliation Email messages Email message basics Send an email message 1 On the Home screen click the Messages icon 2 Press the key 3 Click Compose Email 4 In the To field type an email address...

Page 53: ...e Server that supports this feature For more information contact your administrator 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Settings 5 If necess...

Page 54: ...x 2 Click OK Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry device and which remain in the emai...

Page 55: ...st of the contact or email address Sent to Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages Separate multiple cont...

Page 56: ...an email message filter 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Filters 5 Highlight an email message filter 6 Press the Menu key 7 Click Edit 8...

Page 57: ...a BlackBerry Enterprise Server that supports this feature For more information contact your administrator 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click View Folder 4 Highl...

Page 58: ...flag press the Menu key 2 Click Delete Flag Email message options Check spelling automatically before sending email messages 1 On the Home screen or in a folder click the Options icon 2 Click Spell C...

Page 59: ...Read Receipts and Send Delivery Receipts fields To set whether your device requests delivery receipts or read receipts when you send email messages change the Confirm Delivery and Confirm Read fields...

Page 60: ...ssages 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click General Options 5 Change the Hide Filed Messages field to Yes 6 Press the Menu key 7 Click Save Receive...

Page 61: ...ssages APINuniquelyidentifiesBlackBerry devicesandBlackBerry enableddevicesonthewirelessnetwork IfyouhavecontactswhouseaBlackBerry device or a BlackBerry enabled device and you know their PIN you can...

Page 62: ...il messages If your BlackBerry device is connected to a CDMA network you can also send an SMS text message to an email address If you have more than one phone number associated with your device your d...

Page 63: ...wing actions To delete an individual message from the history highlight the message Press the Menu key Click Delete message To delete all the messages from the history and keep the chat open when repl...

Page 64: ...ss service provider and wireless network this feature might not be supported If your BlackBerry device uses a SIM card and you set your SIM card to store SMS text messages your SMS text messages still...

Page 65: ...al when roaming set the Network to Send Over field to Circuit Switched Preferred or Packet Switched Preferred 3 Press the Menu key 4 Click Save Cell broadcasting About cell broadcasting Cell broadcast...

Page 66: ...your location Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services such as preferred rates based...

Page 67: ...e supported 1 On the Home screen click the Messages icon 2 Press the key 3 Click Compose MMS 4 Perform one of the following actions If the contact is not in your contact list click Use Once Click Emai...

Page 68: ...same size for all the pictures select the Apply to subsequent images check box 2 Click OK MMS message attachments Attach a media file to an MMS message 1 When composing an MMS message press the Menu...

Page 69: ...tion when the message is delivered to the recipient set the Confirm Delivery field to Yes To receive notification when the recipient opens the message set the Confirm Read field to Yes 4 Press the Men...

Page 70: ...Menu key 5 Click Save Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entr...

Page 71: ...terprise Messages field To set an outline colour for messages that are not sent to your device through a BlackBerry Enterprise Server change the Other Messages field 5 Press the Menu key 6 Click Save...

Page 72: ...or SMS text messages and MMS messages Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application You can als...

Page 73: ...unblockPINmessagesfromcontactswithinyourorganization fromcontactsoutsideofyourorganization orboth Formoreinformation contact your administrator 1 On the Home screen or in a folder click the Options i...

Page 74: ...ck Security Options 3 Click Firewall 4 Press the Menu key 5 Click Configure Exceptions 6 Press the Menu key 7 Click one of the following menu items Add Email Address Add Phone Number Add PIN 8 Type th...

Page 75: ...uses the email address in your contact list to locate a PGP key or certificate for the contact Sign or encrypt a message You can sign or encrypt email messages and PIN messages 1 When composing a mes...

Page 76: ...or 2 Press the Menu key 3 Click Fetch Sender s Certificate Add a certificate from a message 1 In a message highlight a digital signature indicator 2 Press the Menu key 3 Click Import Sender s certific...

Page 77: ...ected message status Digital signature indicators for S MIME protected messages Your BlackBerry device verified the digital signature Your device cannot verify the digital signature Your device requir...

Page 78: ...in the sent items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages 1 On the Home screen or in a folder click the Options i...

Page 79: ...that you can use If you receive a message that uses message classifications you can view the abbreviation for the classification in the subject line of the message and the full description for the cl...

Page 80: ...4 Change the Request S MIME Receipts field to Yes 5 Press the Menu key 6 Click Save Turn off the prompt that appears before an S MIME protected message is truncated 1 On the Home screen or in a folde...

Page 81: ...is associated with a BlackBerry Enterprise Server that supports this feature you can read messages on your BlackBerry device that are sent using IBM Lotus Notes native encryption You might also be ab...

Page 82: ...es confidential When you encrypt a message your device uses the recipient s public key to encrypt the message Recipients use their private key to decrypt the message To send an encrypted PIN message y...

Page 83: ...a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Fetch Sender s PGP key Add a PGP key from a message If you use the PGP Universal Serv...

Page 84: ...on status indicators Your administrator sets whether messages that you receive are considered to be strong or weak The message is strongly encrypted The message is weakly encrypted Digital signature i...

Page 85: ...pted messages automatically change the Retrieve Encrypted Attachment Information field to Automatically To download attachments in encrypted messages manually change the Retrieve Encrypted Attachment...

Page 86: ...d your administrator must turn on message classifications Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not previously...

Page 87: ...the prompt again change the Warn about problems with my PGP keys field to Yes PGP protected message troubleshooting Some signing and encryption options are not available on my device Try performing th...

Page 88: ...ou are not in a wireless coverage area your device should send messages when you return to a wireless coverage area If the menu item for sending a message does not appear verify that you have added an...

Page 89: ...abled device and if your device uses a software token to connect to a Wi Fi network or to log in to a VPN reset your device and connect to the Wi Fi network or log in to the VPN again Verify that your...

Page 90: ...s Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections If More available appears at the end of the message or attachment press the Menu key Click M...

Page 91: ...compose your MMS message I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current d...

Page 92: ...gned for use on BlackBerry devices Open a file or an attachment To perform this task your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this fe...

Page 93: ...Enterprise Server that supports this feature For more information contact your administrator 1 On the Home screen or in a folder click the Files icon 2 In the Go To field type the path for the file 3...

Page 94: ...Home screen or in a folder click the Media icon or Files icon 2 Navigate to a file 3 Highlight the file 4 Press the Menu key 5 Click Send or Share 6 Click a message type Open a link in a file or an a...

Page 95: ...icon 2 Navigate to a file 3 Highlight the file 4 Press the Menu key 5 Click Properties Rename a file 1 On the Home screen or in a folder click the Media icon or Files icon 2 Navigate to a file 3 High...

Page 96: ...ment message appears press the Escape key 2 Press the Menu key 3 Click Password 4 Type the password 5 Press the Enter key 6 Press the Menu key 7 Click Retrieve 8 Click Yes View tracked changes in a do...

Page 97: ...Change the size of a column In a spreadsheet perform one of the following actions To change the size of a column click the column label Click a size To view all the text in a column click the column...

Page 98: ...c page click a page Switch pages in a multi page tif file 1 In a multi page tif file press the Menu key 2 Click Next Page or Prev Page Presentations Switch presentation views 1 In a presentation press...

Page 99: ...ou add a vCard contact attachment to an email message recipients of your email message can view your contact information or add it to the contact list on their BlackBerry device When you open an email...

Page 100: ...lackBerry device receives long messages and attachments in sections If More available appears at the end of the message or attachment press the Menu key Click More or More All If you are downloading a...

Page 101: ...ou want to change 4 Perform one of the following actions To use a preloaded ringtone click a ringtone in the Ring Tone field To use a ring tone that you downloaded in the Ring Tone field click Select...

Page 102: ...nu key 2 Click Repeat 3 Perform one of the following actions To repeat the song that is currently playing click Current Song To repeat the playlist that is currently playing click Playlist To repeat t...

Page 103: ...mplify the volume for songs ring tones and videos 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options 4 Change the Audio Boost field to On 5 Read the warning on the screen a...

Page 104: ...ptions 4 Change the Turn Off Auto Backlighting field to No 5 Press the Menu key 6 Click Save Display closed captions in videos You can turn on closed captioning so that text displays on the screen whe...

Page 105: ...the Media icon 2 Click the Music icon 3 Click Playlists 4 Click a standard playlist 5 Press the Menu key 6 Click Add Songs 7 Click a song 8 Press the Menu key 9 Click Save Add the song that is playin...

Page 106: ...con 3 Click Playlists 4 Click New Playlist 5 Click Automatic Playlist 6 Type a name for the playlist 7 Click the plus sign beside Artists Albums or Genres 8 Click an artist album or genre 9 To add mor...

Page 107: ...erform this task you might need to have a media card inserted in your BlackBerry device 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 To start recording click the record ic...

Page 108: ...o the more memory the video requires 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 Press the Menu key 4 Click Options 5 Change the Video Format field 6 Press the Menu key 7...

Page 109: ...e Camera icon 2 Press the Menu key 3 Click Options 4 Change the Picture Size field 5 Press the Menu key 6 Click Save Related topics View properties for a media file 112 Set picture quality You can set...

Page 110: ...ctures if available change the Default Flash Setting field To improve the colours in pictures in the White Balance field click the current lighting condition 5 Press the Menu key 6 Click Save Apply a...

Page 111: ...e In a picture slide your finger in any direction on the trackpad Zoom in to or out from a picture 1 In a picture press the Menu key 2 Click Zoom In or Zoom Out To zoom back to the original picture si...

Page 112: ...ey 6 Click View Slide Show To close the slide show press the Escape key Change the number of seconds between slides in a slide show 1 On the Home screen click the Media icon 2 Click Options 3 Change t...

Page 113: ...Rename a playlist 104 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry device 1 On the Home screen click the Me...

Page 114: ...Home screen click the Media icon 2 Click a media type 3 If necessary click a category 4 Highlight a media file or folder 5 Press the Menu key 6 Click Delete Related topics Delete a playlist 105 Searc...

Page 115: ...click the Options icon 2 Click Memory 3 Press the Menu key 4 Click Format 5 Complete the instructions on the screen View the amount of memory used by media files 1 On the Home screen click the Media i...

Page 116: ...between your BlackBerry device and computer set the Mass Storage Mode Support field to On If necessary change the Auto Enable Mass Storage Mode When Connected field To use MTP to transfer media files...

Page 117: ...any device that you insert your media card into as long as you know the password for the device Turn on encryption To encrypt data in the device memory you must have set a password for your BlackBerry...

Page 118: ...use the media manager tool of the BlackBerry Desktop Manager For more information about using the media manager tool see the help in the Roxio Media Manager For more information about using BlackBerr...

Page 119: ...n the Roxio Media Manager Synchronise your music from your computer to your device using BlackBerry Media Sync To perform this task mass storage mode must be turned on Using BlackBerry Media Sync you...

Page 120: ...Support field or Media Transfer Protocol MTP field to On 4 Press the Menu key 5 Click Save 6 On your computer your device might appear as a removable disk Drag a file from a location on your computer...

Page 121: ...nt in a message or calendar entry press the Menu key If there are multiple attachments in a message or calendar entry highlight an attachment Press the Menu key If you are downloading a file from a we...

Page 122: ...ress the Menu key 4 Click Download Ring Tones Download a picture Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Media icon 2 Click the Pictu...

Page 123: ...ess service provider mass storage mode or MTP might not be supported Try one of the following actions If you are trying to open a media file on your BlackBerry device and your device is connected to y...

Page 124: ...device In your media card options if there is a message to format your media card disconnect your device from your computer Turn off mass storage mode or MTP Format the media card Turn on mass storag...

Page 125: ...ased on various items such as your device model and wireless service plan If your email account uses a BlackBerry Enterprise Server your organisation might not have set up some features or might preve...

Page 126: ...rts this feature For more information contact your wireless service provider 1 On the Home screen click the Browser icon 2 Perform one of the following actions If the Search here field appears on the...

Page 127: ...nt or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next View a list of web pages you vi...

Page 128: ...k or picture 1 On a web page perform one of the following actions Highlight or hover over a link Press the Menu key Click Link Address Highlight or hover over a picture Press the Menu key Click Image...

Page 129: ...web page highlight or hover over a picture 2 Press the Menu key 3 Click Full Image Zoom in to or out from a picture 1 In a picture press the Menu key 2 Click Zoom To zoom back to the original picture...

Page 130: ...he web page 4 In the Start time field set the time of day when the browser should start checking for updates 5 Click Add If you visit the web page offline the browser displays the content that was cur...

Page 131: ...Press the Menu key 3 Click Bookmarks 4 Highlight a bookmark 5 Press the Menu key 6 Click Move Bookmark 7 Click the new location Rename a bookmark folder for web pages You can only rename folders that...

Page 132: ...be to a web feed 1 On a web page press the Menu key 2 Click Add Web Feed 3 Select the check box beside a web feed 4 In the Auto Synchronize field set how often the browser should check for updates to...

Page 133: ...ght a web feed 4 Press the Menu key 5 Click Edit Bookmark 6 Change the web feed 7 Click Accept File a web feed 1 On a web page press the Menu key 2 Click Bookmarks 3 Highlight a web feed 4 Press the M...

Page 134: ...r press the Menu key 2 Click Options 3 Click Browser Configuration 4 Tick any of the following boxes Support JavaScript Allow JavaScript pop ups Terminate slow running scripts 5 Press the Menu key 6 C...

Page 135: ...wing actions Change the Default Font Family and Default Font Size fields Change the Minimum Font Style and Minimum Font Size fields 6 Press the Menu key 7 Click Save Options Set the character encoding...

Page 136: ...You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ringtones Depending on your wireless service provider the Int...

Page 137: ...vent the web site from storing information on your BlackBerry device clear the Local Storage check box To prevent the web site from accessing the location of your device clear the Location tick box Yo...

Page 138: ...ser to another web page Protocol Specify the protocol that your BlackBerry device uses for TLS connections between the browser and content servers Encryption Strength Specify whether your browser only...

Page 139: ...8 bit encryption or 56 bit encryption change this field to Allow Weak Prompt for Server Trust Specify whether a prompt appears when your browser tries to connect to an untrusted content server that yo...

Page 140: ...er push messages include messages that appear in your browser cache Turn off browser push 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Browser Push 4 Per...

Page 141: ...e Space key To stop loading a web page press the Escape key To close the browser press and hold the Escape key On a web page To switch between Column view and Page view press 4 To zoom in to a web pag...

Page 142: ...le I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers you cannot stream songs or videos with the browser configuration that you are using I...

Page 143: ...be connected to the wireless network 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu key 3 Click Set Time 4 Perform one of the following actions To receive a...

Page 144: ...on 2 Press the Menu key 3 Click Options 4 Set the Home Time Zone field 5 Press the Menu key 6 Click Save Turn on bedside clock mode You can set options for bedside clock mode so that you can view the...

Page 145: ...folder click the Clock icon 2 Press the Menu key 3 Click Set Alarm 4 On the trackpad slide your finger up or down to highlight On or Weekdays Slide your finger to highlight On or Weekdays 5 Press the...

Page 146: ...If you exit the clock application the timer continues to count down Change timer notification options 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu key 3 Cl...

Page 147: ...the time zone data press the Menu key Click Get Time Zone Updates For this feature to be supported your wireless service plan must include data services such as email messages or browser service If y...

Page 148: ...hanging a contact highlight the User1 User2 User3 or User4 field 2 Press the Menu key 3 Click Change Field Name 4 Type a name for the custom contact list field 5 Press the Enter key You can synchronis...

Page 149: ...nformation 6 Press the Menu key 7 Click Save Delete a contact 1 On the Home screen click the Contacts icon 2 Highlight a contact 3 Press the Menu key 4 Click Delete Search for contacts in your organis...

Page 150: ...r BlackBerry device bases the volume for custom ringtones on the volume that you set in the active notification profile Assign ring tones and alerts to a contact You can receive different ring tones a...

Page 151: ...the Menu key 10 Click Select 11 Centre the picture in the box 12 Press the Menu key 13 Click Crop and Save Delete the caller ID picture for a contact 1 On the Home screen click the Contacts icon 2 Hig...

Page 152: ...enu key 4 Click Edit Group 5 Click a contact 6 Click one of the following menu items Add Member Change Member Delete Member 7 Press the Menu key 8 Click Save Group Note When you delete a contact from...

Page 153: ...hange the default contact list 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Default Services 4 Change the Contact List SYNC field 5 Press the Menu key 6...

Page 154: ...ication on your computer For example you cannot add a contact s birthday to a custom contact list field on your BlackBerry device and synchronise it with the email application on your computer because...

Page 155: ...Calendar icon 2 Press the Menu key 3 Perform one of the following actions To move to a specific date click Go To Date To move to the current date click Today To move forward or back by a time period c...

Page 156: ...u key 3 Click New 4 Type the meeting information 5 Press the Menu key 6 Click Invite Attendee 7 Click a contact 8 To add another contact to your meeting repeat steps 4 to 6 9 Press the Menu key 10 Cli...

Page 157: ...2 Click an appointment meeting or alarm Delete an appointment meeting or alarm 1 On the Home screen click the Calendar icon 2 Highlight an appointment meeting or alarm 3 Press the Menu key 4 Click De...

Page 158: ...end Note If you delete a meeting invitation from the messages application before you accept or decline it the meeting is deleted from the email application on your computer View your calendar when res...

Page 159: ...ward a meeting invitation on behalf of the meeting organiser only the meeting organiser receives the recipient s response Related topics Delegate a meeting invitation 157 Delegate a meeting invitation...

Page 160: ...our device To perform this task you must be the meeting organiser If you are not the meeting organiser you can create a conference call meeting on behalf of another person from your computer 1 In a me...

Page 161: ...e Menu key Click Join Now Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conferen...

Page 162: ...click the Calendar or Tasks icon 2 Press the Menu key 3 Click Options 4 If necessary click General Options 5 Change the Snooze field 6 Press the Menu key 7 Click Save Change the email address that yo...

Page 163: ...screen click the Calendar icon 2 Press the Menu key 3 Click Options 4 Click General Options 5 Change the Show End Time in Agenda View field to No 6 Press the Menu key 7 Click Save Change how long you...

Page 164: ...Multiple calendars About multiple calendars If your BlackBerry device is associated with multiple email accounts you might have multiple calendars on your device For example if your device is associat...

Page 165: ...ons icon 2 Click Advanced Options 3 Click Default Services 4 Change the Calendar CICAL field 5 Press the Menu key 6 Click Save Calendar shortcuts Depending on the typing input language that you are us...

Page 166: ...g organiser is not using a BlackBerry device that supports the Join Now feature or if the meeting organiser did not enter the conference call information correctly If the Join Now option appears and y...

Page 167: ...ress the Menu key 4 Click Open 5 Change the task information 6 Press the Menu key 7 Click Save Change the status of a task 1 On the Home screen or in the Applications folder click the Tasks icon 2 Hig...

Page 168: ...o Dictionary To stop checking spelling press the Menu key Click Cancel Spell Check Delete a task 1 On the Home screen or in the Applications folder click the Tasks icon 2 Highlight a task 3 Press the...

Page 169: ...ion press the Menu key 3 Click Options 4 If necessary click General Options 5 Change the Confirm Delete field to No 6 Press the Menu key 7 Click Save View the number of tasks or memos stored on your d...

Page 170: ...s To accept the suggested spelling click a word in the list that appears To ignore the suggested spelling press the Escape key To ignore all instances of the suggested spelling press the Menu key Clic...

Page 171: ...one category can apply to a contact task or memo If you use IBM Lotus Notes you can apply more than one category to a task on your BlackBerry device but only one category synchronises with the task i...

Page 172: ...ory 4 Press the Menu key 5 Click Save Delete a category You can delete a category that you created to organise items in the contacts application tasks application or memos application 1 On the Home sc...

Page 173: ...ick the Calculator icon 2 Type a number 3 Press the Menu key 4 Perform one of the following actions To convert the number from imperial to metric click To Metric To convert the number from metric to i...

Page 174: ...and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile Call and message notifications for your contacts might be audible even if you switch your sound...

Page 175: ...sounds application perform one of the following actions To receive LED notification only click Silent To receive vibrate notification only click Vibrate Only To turn off all notification including rin...

Page 176: ...contacts repeat steps 3 to 5 8 Click the application or item that you want to change 9 Change the ring tone or alert information 10 Press the Menu key 11 Click Save Download a ringtone Depending on yo...

Page 177: ...1 On the Home screen or in a folder click the Options icon 2 Click Bluetooth 3 Press the Menu key 4 Click Options 5 Change the LED Connection Indicator field to Off 6 Press the Menu key 7 Click Save...

Page 178: ...onnection My device is not ringing or vibrating when I receive a call or message Try performing the following actions On the Home screen click the Sounds icon Verify that your sound profile is not set...

Page 179: ...election Type an accent or special character Press and hold a letter key and slide your finger left or right on the trackpad until the accented or special character appears Highlight text 1 Place the...

Page 180: ...t Options 4 Change the input options 5 Press the Menu key 6 Click Save SureType technology and multi tap input methods About SureType technology and multi tap You can type on your BlackBerry device us...

Page 181: ...e letter key four times For example to type run you would press the R key three times the U key twice and the N key twice Find more information about typing in other languages You can learn to type in...

Page 182: ...instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary To stop checking spelling press the Menu ke...

Page 183: ...Options icon 2 Click Spell Check 3 Change one or more options 4 Press the Menu key 5 Click Save Stop displaying spelling suggestions in the list that appears when you type By default if you start typ...

Page 184: ...word 5 Press the Menu key 6 Click Delete 7 Press the Menu key 8 Click Save Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry device reco...

Page 185: ...e Menu key 7 Click Save Stop displaying contacts in the list that appears when you type By default your BlackBerry device recognises contacts when you type them 1 On the Home screen or in a folder cli...

Page 186: ...n a folder click the Options icon 2 Click AutoText 3 Press the Menu key 4 Click New 5 In the Replace field type the text to be replaced 6 In the With field perform one of the following actions Type re...

Page 187: ...e you type press and hold the Symbol key To capitalise a letter press the Shift key Press a letter key To type a number in a number field press a number key You do not need to press and hold the numbe...

Page 188: ...ears Troubleshooting I cannot type a password Check that you are using the multi tap input method SureType technology does not recognise a word Use the list that appears when you type to help you buil...

Page 189: ...of the BlackBerry Desktop Manager For more information about adding applications including display languages see the BlackBerry Desktop Software Online Help Delete a display language In the set up wi...

Page 190: ...tions icon 2 Click Language 3 Change the Name Display field 4 Press the Menu key 5 Click Save Troubleshooting Some characters do not appear correctly on my device The BlackBerry Enterprise Server or B...

Page 191: ...the Menu key 5 Click Save Set how long backlighting remains on 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Backlight Timeout field 4 Press the Menu ke...

Page 192: ...Owner 3 Type your contact information 4 Press the Menu key 5 Click Save Change the display font 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Change the font fi...

Page 193: ...light an application icon 2 Press the Menu key 3 Perform one of the following actions To move the application icon to a different location on the Home screen click Move On the trackpad slide your fing...

Page 194: ...oard 3 Set the Key Tone field to On 4 Press the Menu key 5 Click Save Turn off trackpad sounds 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Audible Roll...

Page 195: ...ptions icon 2 Click Screen Keyboard 3 Set the Horizontal Sensitivity and Vertical Sensitivity fields 4 Press the Menu key 5 Click Save Themes About themes Depending on your wireless service provider y...

Page 196: ...time the screen turns off to conserve battery power To turn on the screen click the trackpad or press a key My display changed Depending on your theme display options such as icons fonts and your Hom...

Page 197: ...the Menu key Click Save To search for messages using the criteria from your last search click Last Press the Menu key Click Search Note If you search for messages your device does not search attachme...

Page 198: ...highlight a message 2 Press the Menu key 3 Perform one of the following actions To view more available search results click Get More Results To add a message to a message list click Add To add all the...

Page 199: ...saved searches 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall Change a saved search 1 On the Home screen click the Messages icon...

Page 200: ...s in your organisation s address book To perform this task your email account must use a BlackBerry Enterprise Server that supports this feature For more information contact your administrator 1 On th...

Page 201: ...available To search for a contact in a list of contacts type the contact name or initials separated by a space To search for text in a file or an attachment press 7 To search for text in a presentati...

Page 202: ...he synchronisation tool of the BlackBerry Desktop Manager to synchronise your organiser data and email messages For more information see the BlackBerry Desktop Software online help Reconcile email mes...

Page 203: ...key 2 Click Options 3 To synchronise calendar entries click a calendar 4 Change the Wireless Synchronization field to Yes 5 Press the Menu key 6 Click Save To stop synchronising organiser data over th...

Page 204: ...e data If you have installed the BlackBerry Desktop Software on your computer you can back up and restore most of your BlackBerry device data includingmessages organiserdata fonts savedsearchesandbrow...

Page 205: ...x To delete all files from your media card select the Media Card check box 5 Type blackberry 6 Click Wipe If you are preparing your device for resale and you have an email account that uses the BlackB...

Page 206: ...tions Check that your BlackBerry device is connected to the wireless network Check that wireless data synchronisation is turned on in the contact list calendar task list and memo list If you use the B...

Page 207: ...Connections icon 2 Select the Bluetooth tick box To turn off Bluetooth technology clear the Bluetooth tick box Pair with a Bluetooth enabled device You must pair your BlackBerry device with a Bluetoo...

Page 208: ...ogy 205 Switch to a paired Bluetooth enabled device during a call To perform this task you must turn on Bluetooth technology 1 During a call press the Menu key 2 Click Activate Bluetooth device Relate...

Page 209: ...r a message type Rename a paired Bluetooth enabled device 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Highlight a paired Bluetooth enabled device 4 Press the Men...

Page 210: ...evice to Bluetooth enabled headsets and car kits that support the Hands free profile Headset HSP This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support th...

Page 211: ...enabled devices again change the Contacts Transfer field to All Entries Restrict outgoing calls 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Press the Menu key 4...

Page 212: ...me screen click the Manage Connections icon 2 Click Bluetooth Options 3 Highlight a Bluetooth enabled device 4 Press the Menu key 5 Click Device Properties 6 Set the Trusted field to Yes 7 Press the M...

Page 213: ...1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Press the Menu key 4 Click Options 5 Change the Security Level field to High Encryption 6 Press the Menu key 7 Click...

Page 214: ...of time In particular many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit On the Home screen click the Manage Connections icon Click Set U...

Page 215: ...ssible Emergency operators might not be able to estimate your location using only GPS technology Get your GPS location Depending on your wireless service provider and wireless network this feature mig...

Page 216: ...istrator 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click GPS 4 Change the GPS Services field to Location Off 5 Press the Menu key 6 Click Save Troubleshooti...

Page 217: ...m To specify a recently viewed location click Recent To specify a saved location click Favorites 5 Repeat step 4 to specify an ending location 6 Select or clear the tick box beside one or more route o...

Page 218: ...link When your BlackBerry devices recognises an address in certain applications such as instant messaging applications and MemoPad your device underlines the address 1 Highlight an underlined address...

Page 219: ...ntly on a map as well as routes and locations that you have bookmarked 1 On the Home screen or in a folder click the Maps icon 2 On a map press the Menu key 3 Click Layers 4 Highlight a layer 5 Press...

Page 220: ...rent location change the Folder field 5 Click OK Change a bookmark for a location or route 1 On the Home screen click the Maps icon 2 On a map press the Menu key 3 Click Find Location 4 Click Favorite...

Page 221: ...rites 5 Highlight a bookmark 6 Press the Menu key 7 Click Move 8 Click a new location Map options Set the GPS receiver that you use to track your movement To perform this task if you don t have an int...

Page 222: ...tracking information at the bottom of a map 1 When tracking your movement on a map press the Menu key 2 Click Hide Dashboard To view the tracking information again press the Menu key Click Show Dashb...

Page 223: ...ew map or when your device is not connected to the wireless network If diagonal lines appear for a long period of time check that your device is connected to the wireless network Some features are not...

Page 224: ...222 Close an application so that it is not running 223 Keep an application running and switch to another application 1 In an application press and hold the Menu key 2 In the application switcher scrol...

Page 225: ...entre You can use the application centre to add update or return to the previous version of a select number of applications that are hosted by your wireless service provider This might include social...

Page 226: ...applications visit www blackberry com support If you need help using a social networking application you can find answers in the application by pressing the Menu key and clicking Help on your device...

Page 227: ...older click the Options icon 2 Click Password 3 Change the Prompt on application install field to Yes 4 Press the Menu key 5 Click Save View the size of an application database 1 On the Home screen or...

Page 228: ...the previous version of an application Try performing the following actions Check that your BlackBerry device is connected to the wireless network Verify that your device has enough memory to add or u...

Page 229: ...e provider or administrator you might not be able to update the BlackBerry Device Software over the wireless network Depending on your wireless service provider extra fees might apply when you downloa...

Page 230: ...nced Options 3 Click Wireless Update 4 Click Previous update succeeded 5 Press the Menu key 6 Click Delete Downgrade Data Check for BlackBerry Device Software updates that you can install over the wir...

Page 231: ...or clear the tick box beside one or more applications Click Next To back up your device data or delete all device data click Settings Select the check box beside one or more data types Click OK 6 Clic...

Page 232: ...y Device Software Try performing the following actions Delete media files display languages or third party applications that you do not use Transfer media files that you have stored in the BlackBerry...

Page 233: ...e Connections icon 2 Perform one of the following actions To turn off the wireless network connection clear the check box beside Mobile Network To turn off all wireless connections click Turn All Conn...

Page 234: ...ing 3G networks such as HSDPA Wi Fi Turn on LED notification for wireless coverage 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the LED Coverage Indicator f...

Page 235: ...include this service and your BlackBerry device must be connected to a GSM or UMTS network Your device is designed to switch to an appropriate wireless network automatically when you travel 1 On the H...

Page 236: ...r device 2 In the dialog box that appears click Yes Preferred wireless network list About the preferred wireless network list Your wireless service provider might have agreements with other wireless s...

Page 237: ...rted 1 On the Home screen click the Manage Connections icon 2 Click Mobile Network Options 3 Press the Menu key 4 Click My Preferred Network List 5 Highlight a wireless network 6 Press the Menu key 7...

Page 238: ...ion preference is not set to Wi Fi Only Related topics Turn off the connection to the wireless network 231 Switch wireless networks manually 233 I cannot synchronise a certificate Check that the certi...

Page 239: ...method or PIN method You can save the connection information for a Wi Fi network in a profile so that the next time you are within range of that network your device connects to it automatically You c...

Page 240: ...vice click Done 7 When you are prompted to save a profile for the Wi Fi network click Next so that your device connects to the Wi Fi network automatically next time 8 Click Next 9 On the Wi Fi Setup C...

Page 241: ...i network automatically or to prompt you to connect manually when you are within range of that network Your device tries to connect to Wi Fi networks based on the order in which they appear in your Wi...

Page 242: ...option set to Manual you can turn off the prompt that appears when one of those networks becomes available If you turn off the prompt a red star still appears beside the Wi Fi indicator at the top of...

Page 243: ...the Wi Fi profile Security options for Wi Fi profiles Security Type Set the security type that the Wi Fi network supports Select WEP key Set the type of WEP key for the Wi Fi network WEP key Type the...

Page 244: ...Wi Fi network IMSI If your SIM card has more than one IMSI set the IMSI that you use to connect to the Wi Fi network Wi Fi profile IP and DNS options Automatically obtain IP address and DNS Set wheth...

Page 245: ...that created the certificate for the authentication server For more information contact your administrator 1 Download the root certificate from the certificate authority server to your computer 2 On...

Page 246: ...pplication are correct If you have already checked these options check that the advanced connection options for the Wi Fi network are correct If you switched Wi Fi networks manually switch to another...

Page 247: ...ce to turn on again at the specified time or for alarm or calendar reminders click Turn Off Set your device to turn on and turn off automatically 1 On the Home screen or in a folder click the Options...

Page 248: ...es Format the device memory or a media card If you format the BlackBerry device memory or a media card all the files in the device memory or on the media card are deleted Depending on your device mode...

Page 249: ...dlanguages that you do not use frequently You can delete applications and languages in this list Consider the following guidelines Verify that you have deleted old email messages and MMS messages espe...

Page 250: ...t and SDN entries appear in bold Add a contact to your SIM card 1 In the contact list press the Menu key 2 Click SIM Phone Book 3 Press the Menu key 4 Click New 5 Type the contact information 6 Press...

Page 251: ...lete Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network this feature might not be supported If your BlackBerry device uses a SIM card and you set...

Page 252: ...ns icon 2 Click Advanced Options 3 Click SIM Card 4 Press the Menu key 5 Click Enable Security 6 Type your SIM card PIN code 7 Press the Enter key Change the SIM card PIN code 1 On the Home screen or...

Page 253: ...t the Password field to Enabled 4 Click Set Password 5 Type a password 6 Press the Menu key 7 Click Save To turn off the BlackBerry device password set the Password field to Disabled Change the device...

Page 254: ...N If you have turned on encryption the process for deleting all device data can take up to an hour to complete You cannot stop the process after you start it If you reset your device the process resta...

Page 255: ...tions folder click the Password Keeper icon 2 Press the Menu key 3 Click New 4 Type the password information 5 Press the Menu key 6 Click Save Generate a random password 1 On the Home screen or in the...

Page 256: ...Press the Menu key 6 Click Save To show passwords in the password keeper again set the Show Password field to Yes Turn off the prompt that appears before you delete items You can turn off the prompt...

Page 257: ...Applications folder click the Password Keeper icon 2 Press the Menu key 3 Click Options 4 Set the Allow Clipboard Copy field to No 5 Press the Menu key 6 Click Save Set a limit for password attempts i...

Page 258: ...when the media card is inserted in your device If you encrypt the files using your device password you can access the files on your media card in any device that you insert your media card into as lon...

Page 259: ...ion 4 Change the Two Factor Protection field to Enabled 5 Press the Menu key 6 Click Save About encryption keys If your BlackBerry device is associated with an email account that uses a BlackBerry Ent...

Page 260: ...when you change the time or the time zone for your device when you lock your device Turn on memory cleaning 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click...

Page 261: ...ion Click OK To delete sensitive data for all applications click Clean Now View the icon for the memory cleaning application on the Home screen 1 On the Home screen or in a folder click the Options ic...

Page 262: ...le you can enrol with the profile to download a certificate to your BlackBerry device If the certificate is scheduled to expire soon you can re enrol to receive an updated certificate 1 On the Home sc...

Page 263: ...certificate in the certificate chain is trusted on your BlackBerry device or not trusted the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or...

Page 264: ...Certs Show Others Certs Show CA Certs Show Root Certs To view all the certificates on your BlackBerry device press the Menu key Click Show All Certs Send a certificate When you send a certificate you...

Page 265: ...chain is good The revocation status of the certificate chain is unknown or a public key for a certificate in the certificate chain is weak The certificate is untrusted or revoked or a certificate in t...

Page 266: ...5 Highlight a certificate 6 Press the Menu key 7 Click Trust or Distrust 8 If you are trusting a certificate perform one of the following actions To trust the highlighted certificate click Selected Ce...

Page 267: ...ation The certificate subject no longer requires the certificate Certificate Hold You want to revoke the certificate temporarily Certificate options Change the display name for a certificate 1 On the...

Page 268: ...field to No 10 Press the Menu key 11 Click Save When you add a certificate your BlackBerry device uses the certificate subject as the name for the certificate Turn off the fetch status prompt that app...

Page 269: ...urity level of a personal certificate press the Alt key and L To view the serial number of a certificate press the Alt key and 8 To view certificates for certificate authorities press the Alt key and...

Page 270: ...ficate or PGP key from the device memory 1 On the Home screen or in a folder click the Media icon or the Files icon 2 Navigate to a certificate or PGP key 3 Highlight the certificate or PGP key 4 Pres...

Page 271: ...t exist Creation Date This field displays the date that the PGP Universal Server generated the PGP key Expiration Date This field displays the date that the PGP Universal Server specified as the expir...

Page 272: ...e Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP 4 Press the Menu key 5 Click Clear Universal Cache The next time you send a PGP protected message your device d...

Page 273: ...Click Trust or Distrust Revoke a PGP key If you revoke a PGP key the PGP key is revoked only in the key store on your BlackBerry device Your device does not update the revocation status on the PGP Un...

Page 274: ...that appears when you add a PGP key to the key store 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click PGP keys 5 Press the...

Page 275: ...lt key and 8 To view personal PGP keys press the Alt key and 9 To view PGP keys for other people press the Alt key and the period key To view all PGP keys press the Alt key and the question mark key P...

Page 276: ...ertificate servers Friendly Name Type a display name for the certificate server Server Name Type the network address of the certificate server Base Query Type the base query information for the certif...

Page 277: ...ry device might store the following items To access these items in the key store you must type a key store password personal certificates certificate and private key pairs certificates that you downlo...

Page 278: ...assword to Device Password field to Yes 6 Press the Menu key 7 Click Save Change when your device deletes the key store password 1 On the Home screen or in a folder click the Options icon 2 Click Secu...

Page 279: ...matic backup and restore of key store data 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Key Stores 5 Change the Allow K...

Page 280: ...ur microSD smart card and your computer in mass storage mode you must temporarily turn off two factor authentication or select a different authentication option If the S MIME Support Package for Black...

Page 281: ...enticator field to Proximity Set the Prompt for Device Password field to Yes 4 Press the Menu key 5 Click Save Import a certificate from a smart card 1 On the Home screen or in a folder click the Opti...

Page 282: ...BlackBerry device You can turn off smart password entry to reduce the chance that someone might guess your device password or smart card password based on the smart password filter that your device ap...

Page 283: ...On the Home screen or in a folder click the Options icon 2 Click Password 3 If necessary change the User Authenticator field to Smart Card 4 Change the Certificate Status Check field 5 Press the Menu...

Page 284: ...ss the Menu key 6 Click Save To turn on notification for smart card connections change the LED Session Indicator field to Enabled Software tokens About software tokens You might need a software token...

Page 285: ...your administrator If you have a Wi Fi enabled BlackBerry device the Wi Fi network that your device is connected to must support connections to a VPN For more information contact your administrator If...

Page 286: ...curity self tests are designed to check that security software is implemented correctly on your BlackBerry device The tests should run automatically when your device restarts Verify security software...

Page 287: ...might need to connect to the Internet to retrieve the latest share prices You might have to set the APN that the third party application uses for this connection Set up a direct Internet connection f...

Page 288: ...prompt for a third party application connection 1 On the Home screen or in a folder click the Options icon 2 Click Applications 3 Highlight a third party application 4 Press the Menu key 5 Click Edit...

Page 289: ...or change device options such as display options Media Specify whether third party applications can access media files on your device Application Management Specify whether third party applications ca...

Page 290: ...download a certificate If you changed the connection type that your BlackBerry device uses to connect to the LDAP or DSML certificate server try switching to the default connection type I cannot unloc...

Page 291: ...ackBerry device password contains a combination of letters that corresponds to an emergency access number your device might prompt you to make an emergency call when you type your device password To c...

Page 292: ...e books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Ser...

Page 293: ...ns icon 2 Click Mobile Network 3 Press the Menu key 4 Click Diagnostics Test 5 Press the Menu key 6 Click Run View a diagnostic report 1 On the Home screen or in a folder click the Options icon 2 Clic...

Page 294: ...ey 9 Click Save I cannot run or submit a diagnostic report Try performing the following actions Try running the diagnostic report again In the diagnostic report press the Menu key Click Repeat All Ste...

Page 295: ...a in Wi Fi diagnostic reports 1 On the Home screen or in a folder click the Options icon 2 Click Wi Fi Connections 3 Press the Menu key 4 Click Wi Fi Tools 5 Click Wi Fi Diagnostics 6 Press the Menu k...

Page 296: ...10 Click Save User Guide Service books and diagnostic reports 294...

Page 297: ...2 Press the Menu key 3 Click Options 4 Change the Display Closed Captions field to Yes 5 If necessary change the Appearance Position and Font Scale fields 6 Press the Menu key 7 Click Save Change the...

Page 298: ...onnect or disconnect a USB cable or accessory to or from your device 1 On the Home screen click the Options icon 2 Click Advanced Options 3 Click Accessibility 4 Change the Event Sounds field to On 5...

Page 299: ...m TTY devices Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device If your TTY device is designed for use with a 2 5 mm headset jack you must use a...

Page 300: ...echnology You cannot make calls to emergency numbers using voice commands 1 In the voice dialling application wait for the sound 2 Say Call and a contact name or phone number To end the call press the...

Page 301: ...ules Long This capsule makes the paddle longer Slow This capsule slows down the ball Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser Thi...

Page 302: ...Space key Adjust the volume To increase the volume press the Volume Up key on the right hand side of your BlackBerry device To decrease the volume press the Volume Down key on the right hand side of y...

Page 303: ...heck box 5 Press the Menu key 6 Click Save Submit a score to the BrickBreaker high score web site 1 On the Home screen or in the Games folder click the BrickBreaker icon 2 Press the Menu key 3 Click S...

Page 304: ...unlimited time to play a game In a multiplayer game you compete against other players to win awards for achievements such as submitting the longest word or receiving the least number of holes Form a...

Page 305: ...olume press the Play Pause Mute key on the top of your device To turn off mute press the Play Pause Mute key again Related topics Amplify the volume using the audio boost feature 101 Improve sound qua...

Page 306: ...Home screen in the Games folder click the Word Mole icon 2 Click Options 3 Click High Scores 4 Click Leaderboard Multiplayer games Invite a player 1 On the Home screen in the Games folder click the Wo...

Page 307: ...type a message 2 Press the Enter key Check the stats for a player 1 On the Multiplayer Game Setup screen click a player 2 Click Show Stats Remove a player To perform this task you must be the game org...

Page 308: ...Some words that I submit are not recognised Some less common words might not be in the dictionary on your BlackBerry device Try submitting more commonly used words User Guide Word Mole game 306...

Page 309: ...Mobile Data System CC carbon copy CDMA Code Division Multiple Access certificate A certificate is a digital document that binds the identity and public key of a certificate subject Each certificate ha...

Page 310: ...AP TLS Extensible Authentication Protocol Transport Layer Security EAP TTLS Extensible Authentication Protocol Tunnelled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialling Num...

Page 311: ...e uses an OCSP server to check the revocation status of a certificate on demand PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a ce...

Page 312: ...me Streaming Protocol SAN subject alternative name SDN A service dialling number SDN is a number that is preloaded on your SIM card by your wireless service provider that you can use to access informa...

Page 313: ...al private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi Fi Protected Access WTLS Wireless Transport Layer Security U...

Page 314: ...accessible AS IS and AS AVAILABLE and without condition endorsement guarantee representation or warranty of any kind by Research In Motion Limited and its affiliated companies RIM and RIM assumes no r...

Page 315: ...D COMPANIES THEIR SUCCESSORS ASSIGNS AGENTS SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORISED RIM DISTRIBUTORS ALSO INCLUDING AIRTIME SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS EMPLOYEES...

Page 316: ...ratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana Champaign http www ncsa uiuc edu Baimena doan ematenzaiosoftwarehonen Iperf kopiaet...

Page 317: ...ioan eta edo beste materialetan Ezingo dira University of Cambridge izena Apple Inc enpresaren izena eta beren kolaboraltzaileen izenak erabili software honetatik eratorritako produktuak sustatzeko al...

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