You cannot open an attachment in a PGP®-protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client
working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
Message shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
In a message list
•
To reply to a highlighted message, press
7
.
•
To reply to all, highlight the message. Press
1
.
•
To forward a highlighted message, press
9
.
Move around a message list
•
To move to the top of a message list, press
2
.
•
To move to the bottom of a message list, press
8
.
•
To move to the next date, press
6
.
•
To move to the previous date, press
4
.
•
To move to the next unopened item, press
5
.
Troubleshooting
I cannot send messages
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should
send messages when you return to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN or a phone number for
your contact.
• If you created an email address or added an existing email address to your device using the email set-up screen in the set-up wizard,
verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an
activation message (the message might take a short period of time to arrive), in the set-up wizard, open the email setup screen to send
a service book to your device.
• If you have not received a registration message from the wireless network, register your device. On the Home screen or in a folder,
click the
Options
icon. Click
Advanced Options
. Click
Host Routing Table
. Press the
Menu
key. Click
Register Now
.
• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
Related topics
Resend a message, 48
User Guide
Messages
86
