ENG
LIS
H
ENG
LIS
H
|
Owner’s Manual
ENG
LIS
H
Section 02
GAS FLOW
SYMPTOMS
01. A flame is coming out of the air gate.
SYMPTOMS
01. Burner flames are yellow or irregular.
POSSIBLE CAUSES
SOLUTION
01. Something is blocking the venturi
in the burner tube. This is not
allowing the propane to flow
through the burner, causing the
flame to back out the air gate.
Clean the burner assembly to remove
the obstruction. (Please reference the
Cleaning the Burner Assembly section
of the Care & Maintenance chapter.)
POSSIBLE CAUSES
SOLUTION
01. Something is blocking the
air gate for the burner. This is
blocking oxygen from mixing
with the propane correctly to get
healthy flames.
Check the air gates in your burner. If
you have adjustable air shutters over
your air gates, make sure that they are
completely open. If your burners have
bug shields, clean any spider webs, soot,
or debris off the bug shield. Clean any
other obstructions out of air gates.
TECHNICAL SUPPORT:
Scan QR code for more videos or visit the
Blackstone YouTube channel at
youtube.com/blackstonegriddles
Troubleshooting
ENG
LIS
H
POSSIBLE CAUSES
SOLUTION
01. United States regulations require
that all regulators contain a flow
limiting device for consumer safety.
This device measures the amount
of propane going through the
regulator to ensure the levels are
safe. If the flow rate through the
regulator is too high (a symptom
of a large leak), the flow limiting
device will trigger, restricting the
flow of propane to reduce the
chance of a dangerous fire. This
safety system can accidentally be
tripped by opening a propane tank
too quickly or opening the propane
tank when a burner knob is not in
the off position.
This safety system can be reset by
moving the burner knobs to the off
position, closing the propane tank,
and disconnecting the regulator from
the propane tank. Wait five minutes
to allow the pressure to dissipate,
then reconnect the regulator to the
propane tank and slowly open the
OPD handwheel one half turn. Ignite
your appliance as described in the
Care & Maintenance chapter.
02. LP gas cylinder is empty or low.
Refill or replace the propane tank.
03. Obstructions in the burner, gas jets,
or fuel rail.
Clean the burner, jets, and gas hose.
(Please reference the Cleaning the
Burner Assembly section of the Care &
Maintenance chapter.)
04. Regulator stuck in safety position.
Contact customer service for replace-
ment parts.
SYMPTOMS
01. Appliance will not achieve a high heat or heats unevenly.
02. Burner flames start strong, then immediately drop to low even when
burner is set to high position.
03. Flame height drops when a second burner is lit.
04. Flames do not extend the full length of the burner, or only run on one
side of the burner.
05. Burner flames are inconsistent.
BURNER FLAME
PATTERN
Your appliance’s burners are
designed to mix oxygen and
propane at a rate that allows for
optimal flames. Should the burn-
er’s holes, air gate, or venturi get
blocked, it will affect the propane
and air mixture, causing low or
inconsistent flames, or flames
coming from the air gate.
Healthy flames might have a few
flickers of yellow color
❶
, then a
dark blue color
❷
, followed by a
vibrant blue by the burner tube
❸
.
❶
❷
❸
Troubleshooting
Model 1968
13