Page 19 — English
PROBLEM
POSSIBLE CAUSE
SOLUTION
Engine will not start.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Fuel valve is
OFF
.
Spark plug faulty, fouled, or improperly
gapped.
Choke lever is in
RUN
position.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty fuel filter.
Fill fuel tank.
Drain entire system and refill with fresh
fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubricant level and fill, if necessary.
Turn fuel valve
ON
.
Replace spark plug.
Move choke lever to
START
position.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Replace fuel filter or contact a qualified
service center.
Engine hard to start
Water in gasoline.
Weak spark at spark plug.
Drain entire system and refill with fresh
fuel.
Replace spark plug or contact a qualified
service center.
Engine lacks power.
Air filter clogged.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Check air filter element. Clean or replace
as needed.
Drain fuel and carburetor. Refuel with
fresh gasoline.
AC receptacle does not work.
Circuit breaker is OFF.
GFCI is tripped.
Item plugged in is defective.
Turn ON the AC circuit breaker.
Reset the GFCI.
Try a different item.
Generator makes a “spark knock” or
“pinging” noise.
An occasional light “knocking” or “ping-
ing” under heavy load is not a cause for
concern. However, if the knocking or
pinging occurs under normal load at a
steady engine speed, the problem may
be with the brand of gasoline being used.
Switch to a different brand of gasoline,
making sure that the octane rating is 86
or higher. If problem continues, contact
a qualified service center.
If problem persists after trying the above solutions, contact contact customer service or a qualified service center for
assistance.
NOTICE:
As the equipment owner, you are responsible for the performance of the required maintenance listed in the
Maintenance
section It is recommended that you retain all receipts covering maintenance on your equipment. Neglecting or failing
to perform the required maintenance may increase emissions, decrease fuel efficiency, degrade performance, cause
irreversible engine damage and/or void your warranty.
TROUBLESHOOTING
