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Other products in the Wizard range

The following related Wizard items are available:

Wizard Extender ACU5013A

Allows one system to be controlled from two locations or permits a
second video channel to be sent to a remote location. Used in
conjunction with two standard receiver/remote modules.

Wizard Skew compensator ACU5100A

Removes color split in video signals caused by certain Cat 5e and 6
cables. Required only in certain installations with long cable lengths
and high video resolutions.

Rack mount chassis ACU5000A

This 19” chassis allows multiple Wizard modules to be neatly
arranged within a standard cabinet. Securing plates and screws are
supplied separately for each Wizard module for use with the rack
mount chassis.

Power distribution module PS5000

Provides power for up to four Wizard modules to reduce mains
power socket requirements.

Rack mount securing plates

• single slot blanking plate ACU5003

• quad slot blanking plate ACU5004

Safety information

• For use in dry, oil free indoor environments only.

• Warning - live parts contained within power adapter.

• No user serviceable parts within power adapter - do not dismantle.

Plug the power adapter into a socket outlet close to the module
that it is powering.

Replace the power adapter with a manufacturer approved type
only.

Do not use the power adapter if the power adapter case becomes
damaged, cracked or broken or if you suspect that it is not
operating properly.

If you use a power extension cord with the module, make sure the
total ampere rating of the devices plugged into the extension cord
does not exceed the cord’s ampere rating. Also, make sure that
the total ampere rating of all the devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.

Do not attempt to service the modules yourself.

Summary of Contents for ServSwitch Wizard ACU5012A

Page 1: ...X outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com CUSTOMER SUPPORT INFORMATION AUGUST 2004 ACU5012A ...

Page 2: ... restore setting do I use 12 Microsoft and Logitech specific mouse settings 12 Video compensation 13 The Skew Compensator 14 Miscellaneous settings 14 Flash upgrade 15 Stage A Download the upgrade files 15 Stage B Create a startup diskette 15 Stage C Reconfigure the LOCAL connections and begin 16 Stage D Reconfigure the REMOTE connections and begin 16 Stage E Return all connections to their usual ...

Page 3: ...ules a local module that attaches to your computer system and a remote module to which the peripherals are connected The long distance link between the two modules is made via Category 5 or higher twisted pair cabling A 6 5ft 2 metre long multi cable simplifies the connection of the keyboard video mouse and audio ports to the LOCAL Extender The video monitor mouse keyboard audio accessories and se...

Page 4: ...tion from computer KVM and audio ports T O L O C A L BLACK BOX Wizard Extender REMOTE P O W E R 724 746 5500 REMOTE Extender module Connection to LOCAL module Connection to RS232 serial device Switch bank to determine certain modes and functions Input from power supply Connection to video monitor Connection to keyboard Connection to mouse Connections to microphone and speakers KVM and Audio multi ...

Page 5: ...l when they have been lost or forgotten Please see the Password override section in the Special configuration chapter LOCAL Switch 2 OFF Normal operation ON Set transparent mode Use this setting if the Wizard modules are to be used with KVM switches produced by other manufacturers Cascaded KVM switches often use special signals to set or identify conditions In transparent mode the Wizard modules w...

Page 6: ...ys CTRL and SHIFT 2 OFF 3 ON Hotkeys ALT and SHIFT 2 ON 3 OFF Hotkeys CTRL and ALT 2 ON 3 ON Hotkeys disabled REMOTE Switch 4 OFF Automatic video compensation mode In this mode circuitry within the REMOTE module will adjust the video compensation settings automatically at power on to match the length of the cable run providing the twisted pair to both modules is connected and both modules are swit...

Page 7: ... it with the two countersunk screws 2 Orient the module on its side so that its labelled face is the correct way up and the securing plate is facing away from the rack 3 Slide the module into the required rack position The rectangular cut out in the front upper lip of the rack allows the two screws on the module s upper edge to slide through 4 The rack mount chassis has a series of holes in its fl...

Page 8: ...labelled and color coded in a similar way to the cable connectors Monitor video Blue Keyboard Purple Mouse or Mid green Speaker or SPK Light green Microphone or MIC Pink or maroon 1 ON 2 3 4 1 ON 2 3 4 Serial cable connection The Wizard Extender set offers the option to attach an RS232 serial device such as a touch screen input via the remote link The link supports software or hardware handshaking...

Page 9: ... Connection from keyboard Power supply connection Twisted pair cable connection Connection from serial device 1 ON 2 3 Audio connections Audio connections are available at the two 3 5 jack sockets mounted on the side same side as the switch bank of the REMOTE module Note The microphone input labelled has a dual function whereby it can either support a mono channel microphone or alternatively recei...

Page 10: ...LOCAL Locking and unlocking the system In situations where the computer system and the LOCAL module can be locked away the Wizard Extender set offers a viable security system to deter unauthorized use Once a password has been set a simple key sequence allows the system to be quickly and securely detached from its peripherals Only the correct password will reconnect the remote and local modules To ...

Page 11: ...E module 2 OFF 3 OFF Hotkeys and default setting 2 OFF 3 ON Hotkeys and 2 ON 3 OFF Hotkeys and 2 ON 3 ON Hotkeys disabled Entering using and exiting configuration mode To enter and use configuration mode 1 Simultaneously press the currently configured hotkeys by default and along with The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence to show that ...

Page 12: ... unlocking the system section in the Installation and operation chapter Password override This mode allows you to override the password that has been set at the REMOTE module and place it into configuration mode so that a new one may be set This feature is particularly useful when passwords have been lost or forgotten To override the REMOTE password 1 Remove power from the REMOTE module 2 With pow...

Page 13: ...usually state that it is an Intellimouse on its underside label Recognizing an Intellimouse driver Before hot plugging your Wizard Extender or afterwards using only keyboard control access the Windows Control Panel and select either the Mouse option on Windows NT 2000 and XP or the System option on Windows 95 98 ME Look for the name of the driver which will usually include the words PS 2 or Intell...

Page 14: ...ied the slower the rate the less compensation is being applied 3 While watching the displayed high contrast screen image now adjust the video compensation setting using the following keys Optionally press to make the circuitry calculate and apply an automatic compensation level you can use this as a starting point for your fine tuning Press to increase compensation by one fine step Press to increa...

Page 15: ...ters e g a word processor or Windows Notepad The skew report will be written to the application by generating a series of faked keypresses 3 Press in unison the hotkeys by default and along with to enter configuration mode 4 Enter one of the following codes depending on the type of keyboard being used QWERTY keyboard i e English German press AZERTY keyboard French press The screen will go blank fo...

Page 16: ...x HEX this is the firmware file for the LOCAL module XGREMxxx HEX this is the firmware file for the REMOTE module Where xxx is the upgrade version number Now please follow Stage B Stage B Create a startup diskette For this stage you will need a 3 floppy diskette that is either blank or has existing contents that are no longer required The write protect tab must be moved to the unprotected position...

Page 17: ...board port of the computer Connect the other end of the cable to the keyboard port of the REMOTE module This is the only connection required 3 On the REMOTE module change switch 1 to the ON position 4 Attach the power supply unit to the POWER input of the REMOTE module and connect the mains lead to a nearby wall socket 5 Switch on the computer The upgrade process will start automatically and confi...

Page 18: ...ion in the Special Configuration chapter If possible try using an alternative twisted pair connection between the modules If the REMOTE module is severely over compensated the monitor may not be able to display a picture Try manually reducing the video compensation Please refer to the Video compensation section in the Special Configuration chapter Temporarily disconnect the video link to the LOCAL...

Page 19: ...our Wizard modules to reduce mains power socket requirements Rack mount securing plates single slot blanking plate ACU5003 quad slot blanking plate ACU5004 Safety information For use in dry oil free indoor environments only Warning live parts contained within power adapter No user serviceable parts within power adapter do not dismantle Plug the power adapter into a socket outlet close to the modul...

Page 20: ...er c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help Federal Communications Comission and Canadian Department of Communications radio frequency inter ference statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properl...

Page 21: ...epairs to certified equipment should be made by an authorized Canadian maintenance facility in this case your supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power ut...

Page 22: ...por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el aparato 12 Precaución debe ser tomada...

Page 23: ...knowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of America Tel 1 724 746 5500 Fax 1 724 746 0746 Black Box Network Services UK Ltd 464 Basingstoke Road Reading Berkshire RG2 0BG United Kingdom Tel 44 0 118 965 5100 ...

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