Black Box Radian Flex VWP-1182 Series Quick Start Manual And User Manual Download Page 1

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24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

RADIAN

CHASSIS AND

MODULES

VWP-FLEX-951, VWP-FLEX-961, VWP-1182 SERIES

QUICK START GUIDE AND USER MANUAL

RADIAN

BLACK BOX

VIDEO WALL PROCESSOR

Summary of Contents for Radian Flex VWP-1182 Series

Page 1: ...7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM RADIAN CHASSIS AND MODULES VWP FLEX 951 VWP FLEX 961 VWP 1182 SERIES QUICK START GUIDE AND USER MANUAL RADIAN BLACK BOX VIDEO WALL PROCESSO...

Page 2: ...onal 16 1 OVERVIEW 17 1 1 Introduction 17 1 2 Systems 17 1 3 How the User Guide is Organized 17 1 4 Symbols 17 1 5 Terminology and Definitions 17 2 SAFETY 19 2 1 Safety Precautions 19 2 2 Rackmount Sa...

Page 3: ...ING 66 8 1 Frequently Asked Questions FAQs 66 8 2 Technical Support 68 9 MAINTENANCE 69 9 1 Filter Maintenance 69 10 SPECIFICATIONS 70 10 1 Technical Drawings 70 10 2 Technical Specification VWP FLEX...

Page 4: ...S LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 TABLE OF CONTENTS APPENDIX A REGULATORY INFORMATION 102 A 1 FCC Statement 102 A 2 CE and RoHS 102 A 3 NOM Statement 103 APPENDIX B DISCLAIMER TRADEMARKS 10...

Page 5: ...s 4 external USB 2 0 ports 2 front panel 2 rear panel 2 external USB 3 0 ports rear panel Rear Panel Front Panel FIGURE 1 STEP 2 CONNECT EXPANSION CHASSIS OPTIONAL A Radian Flex Expansion Chassis may...

Page 6: ...he LAN connectors on the rear panel FIGURE 3 STEP 4 CONNECT INPUT SOURCE As each wall controller is custom built the number and type of video inputs will differ from system to system If you have purch...

Page 7: ...ller A control screen is initially required to set up the system including the operating system Windows 10 Control Screen VGA or DVI FIGURE 5 STEP 6 POWERING THE SYSTEM Radian Flex wall controllers ar...

Page 8: ...up the Windows 10 operating system There is no requirement for users to activate Windows 10 activation is done automatically An internet connection is required for the automatic activation STEP 8 DIS...

Page 9: ...877 2269 QUICK START GUIDE Select the type of displays being used on your wall Displays With Bezels Monitors TVs and DLP Cubes Overlappable Displays Projectors LED Displays FIGURE 9 Click on Continue...

Page 10: ...f your display is not contained in the list you can input the details manually by selecting Create Custom Display We strongly recommend that you take measurements from the display manufacturer s speci...

Page 11: ...r of separate video walls See the User Guide section for more details If another display group is not required click on Finish and the following page is displayed FIGURE 14 The DDCT can recommend the...

Page 12: ...fo blackbox com for details To manually select the outputs right click on the display group and select Edit You can then select each individual display and allocate your preferred output Right click o...

Page 13: ...nly detect servers that are running Start All Programs Radian Standard Video Wall Software Server Open the Radian Standard Video Wall Software Client Start All Programs Radian Standard Video Wall Soft...

Page 14: ...es double click to open The application help file contains information explaining how multiple sources can be selected how to use and create templates and how to save recall and share layout files The...

Page 15: ...using Security Client for the first time the SecurityOnOff exe program must be running to enable security protection for the application To manually run the SecurityOnOff exe make sure you are logged...

Page 16: ...application toolbar identify the type of source available to each input 2 Icons highlighted green indicate an active capture for that particular input 3 Representation of the control screen if one is...

Page 17: ...important information 1 5 TERMINOLOGY AND DEFINITIONS BIOS Basic Input Output System Used during system boot up to initialize and test system hardware and load the operating system Each BIOS is specif...

Page 18: ...oftware Security Administration Client allows Administrators to assign specific users to roles on a wall by wall basis The Security Administration Client is only available with Radian Video Wall Softw...

Page 19: ...ept clear of any obstruction at all times Failure to do so will result in the system overheating and damaging your equipment 2 1 4 WORKING ENVIRONMENT Locate the equipment in an environment free from...

Page 20: ...s not achieved due to uneven mechanical loading 2 2 3 CIRCUIT OVERLOADING Consideration should be given to the connection of the equipment to the main supply circuit and the effect that overloading of...

Page 21: ...are missing contact Black Box Technical Support at 877 877 2269 or info blackbox com Check the chassis for damage that could have an adverse affect on the operation of the system or could cause injury...

Page 22: ...to rigorous testing to ensure the highest levels of performance and reliability Features include High performance and reliability in demanding conditions Suited for 24 7 applications Can be operated...

Page 23: ...Port capture card VCC SDI 4 Four channel 3G SDI video capture card VCC HD 4 H Quad HDMI video capture card VCC SD HD A 2 VCC SD HD 3 VCC SDI SD HD 3 HD Four lane PCI Express capture card with 2 x HD D...

Page 24: ...877 2269 CHAPTER 4 HARDWARE 4 1 CHASSIS 4 1 1 FRONT 1 3 2 4 5 6 7 FIGURE 4 1 FRONT OF THE CHASSIS TABLE 4 1 COMPONENTS OF THE CHASSIS FRONT 1 Power on off 5 Reset Button 2 PSU Alarm Reset 6 USB Ports...

Page 25: ...rnet Ports R2 USB Ports R4 DVI I Output 4 2 SINGLE BOARD COMPUTERS SBCS SBCs are for use in the range of video wall controllers providing improvements to the BIOS and a higher performance for Windows...

Page 26: ...1182X 4 3 BACKPLANES The Radian Flex backplanes use advanced PCI Express switches to create a high bandwidth fabric for connecting multiple PCI Express into a system 4 3 1 4 SLOT BACKPLANE 4 Slot Bac...

Page 27: ...KPLANE Eleven slot PCI Express backplane 11 x 8 lane PCI Express slot and one PICMG 1 3 slot Used in the VWP FLEX 1182 VWP FLEX 1182X VWP FLEX 1182DX and the VWX 2110 FIGURE 4 5 11 SLOT BACKPLANE 4 4...

Page 28: ...2 FLASH SLOW GEN1 LED16 NOT USED 4 4 2 11 SLOT BACKPLANE LEDS TABLE 4 4 11 SLOT BACKPLANE LEDS D1 ON 12V SUPPLY PRESENT D2 ON 3 3V SUPPLY PRESENT D3 ON 5V SUPPLY PRESENT D4 ON 5V STANDBY SUPPLY PRESEN...

Page 29: ...of cables copper or optical These combined provide a high bandwidth PCI Express link from an upstream host to a distributed expansion unit TABLE 5 1 EXPANSION CHASSIS MODELS Expansion Chassis Model B...

Page 30: ...separated from the card and the link between chassis being lost FIGURE 5 2 To remove the connector gently pull the ring pull tab to unlock the connector from the card then slide the connector out full...

Page 31: ...above shows the connection of a VWP FLEX 1182DX to a VWX 2110 5 3 CONNECTING TO A NETWORK The optional Video Video Wall Manager software enables the user to operate and manage the video wall display r...

Page 32: ...ager software application enables you to configure access to the ports using a network access dialog see the Video Wall Manager help file located on the Recovery Media for more detailed information 5...

Page 33: ...damage caused this way is not covered under the warranty 5 5 CONNECTING A CONTROL SCREEN Radian Flex Video Wall Controller systems are configured to boot from the onboard graphics device therefore th...

Page 34: ...are fully inserted into the power supply sockets on the rear of the wall controller failure to do so could result in the cable becoming dislodged and the system inadvertently shutting down In systems...

Page 35: ...the first time you will need to complete the initial system boot steps as described in Initial System Boot on Delivery below 6 1 1 SWITCHING ON THE MAIN SYSTEM All systems are supplied with either RP...

Page 36: ...complete the display wall will open up into a Windows desktop 6 2 INITIAL SYSTEM BOOT ON DELIVERY WINDOWS 10 Once the system has been configured in the factory the operating system is resealed meaning...

Page 37: ...69 CHAPTER 6 OPERATION FIGURE 6 2 6 2 2 SELECT COUNTRY AND REGION WINDOWS 10 Use the drop down menus to select the country and region the time zone and currency and the keyboard layout These localized...

Page 38: ...o activate the operating system 6 2 4 SYSTEM BACKUP We strongly recommend that you create some form of system recovery media using the MS Windows Backup and Restore Tool once your system is up and run...

Page 39: ...ER 6 OPERATION 1 2 FIGURE 6 5 We recommend that you read the information on each page carefully Click on the Information Icon 1 to open a sliding window that gives version details and copyright inform...

Page 40: ...ION 6 3 1 DISPLAY TECHNOLOGY Select the type of displays being used on your wall Displays With Bezels Monitors TVs and DLP Cubes 3 Overlapable Displays Projectors 4 LED Displays 5 Click on Continue Th...

Page 41: ...41 1 877 877 2269 BLACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 CHAPTER 6 OPERATION 6 3 3 OVERLAPPABLE DISPLAYS FIGURE 6 8 6 3 4 LED DISPLAYS 6 7 FIGURE 6 9...

Page 42: ...d line Snap to displays When selected if a display is dragged close to another display and released it will snap and position itself to the display Snap to Guides When selected if the display is dragg...

Page 43: ...ll is to select the type of displays you have Use the Manufacturer and Model dropdown lists to select each display you are using on your wall The DDCT has an extensive database of displays however if...

Page 44: ...hnology has been selected The layout configuration setting enables you configure the layout of your wall or display group Use the Total Modules Across and the Total Modules Up to create a plan of your...

Page 45: ...n the list you can input its details manually by selecting Create Custom Module FIGURE 6 12 We strongly recommend that you take measurements from the display manufacturer s specifications if available...

Page 46: ...is stage of the setup you can choose to create another independent display group from the same system This would be considered if one machine will be used to drive a number of separate video walls Cli...

Page 47: ...WIRING How do you want to wire up your wall controller The DDCT can recommend the best wiring configuration for your system ensuring the load is balanced between the graphics hardware Click on Recomm...

Page 48: ...ility to run the layout the imported layout will be rejected Once imported onto the system the layout can be edited in the Manage Display Group page Export Click on Export to generate and export a lay...

Page 49: ...groups In the example above two groups have been created Hover the mouse over each group 10 to display basic information about the display group The group name Resolution Details of each output The P...

Page 50: ...nt Radian Standard Video Wall Software Server Radian Standard Video Wall Software Security Server and Radian Standard Video Wall Software Security Administration Client 6 4 1 RADIAN STANDARD VIDEO WAL...

Page 51: ...nd properties of each window displayed on the Server machine The Radian Standard Video Wall Software Client can be installed on systems running up to and including Windows 10 Operating Systems Open th...

Page 52: ...Video Wall Manager consist of two separate elements that work together to enable you to control the display wall the Video Wall Controller Software Application and the Video Wall Controller Software S...

Page 53: ...f the type of windows that can be opened depending on the hardware you have installed in your machine To open the required inputs Select the required input using the cursor and drag to a preferred pos...

Page 54: ...sition application windows and control Video Capture Cards and IP Camera windows by using the Windows Properties sheet Video Wall Manager also has a guide and grid function to aid the positioning of w...

Page 55: ...oller Software can be connected offline on either the server machine or a machine without any display wall hardware for example a laptop An offline connection in Video Wall Controller Software is init...

Page 56: ...MX Controllers Control the display wall remotely from a Crestron AMX controller Access to the full local Command Line Interface Support for RS 232 via serial cable and TELNET via a local network Integ...

Page 57: ...Wall Software Server and the Radian Standard Video Wall Software Security Server The Radian Standard Video Wall Software Client will only detect servers that are running The Server icon is displayed i...

Page 58: ...The application help file contains information explaining how multiple sources can be selected how to use and create templates and how to save recall and share layout files THE RADIAN PRO VIDEO WALL S...

Page 59: ...tion for the application To run the SecurityOnOff exe make sure you are logged into Windows with Administrator Rights Locate and double click on the SecurityOnOff exe file Program Files x86 Radian Sta...

Page 60: ...e application to reveal the tool tips The application also has a help file to assist you click on any help button or press F1 on your keyboard to access the help files Video Wall Controller Software I...

Page 61: ...ING ALARMS Video Wall Controller Software allows you to configure three types of alarm to warn of impending problems System Buzzer The system buzzer can be configured to determine the amount of time t...

Page 62: ...y capture cards are supplied with a powerful software application for configuring the format of input sources and displaying the data 7 4 1 VIDEO STREAMING DirectShow drivers for WDM Streaming driver...

Page 63: ...cropping support in DirectShow on all inputs Supports Start and Stop trigger interface on all Video Capture Cards inputs Unified Video Capture Cards Driver Multiple cards per system 16 streams per inp...

Page 64: ...rivers and software require you are using Up to and including Windows 10 DVD ROM Drive 7 5 SOFTWARE UTILITIES Black Box provides a group of software utilities designed to assist you fine tune your sys...

Page 65: ...are configurations Information is gathered and compressed into a zip file for onward transmission to Black Box Technical Support 7 5 5 PCICFG TOOL A diagnostic program that prints out the PCI configur...

Page 66: ...hange the Network Authentication settings on the machine 8 1 3 RPC SERVER UNAVAILABLE This message means that the attempt to connect to the server failed If you are connecting to My Computer Is the se...

Page 67: ...NG SCREEN RESOLUTION Before making any changes to the resolution we recommend that you stop the Video Capture Cards server beforehand This can be done using Video Wall Manager Configure Menu Server Ap...

Page 68: ...rching for remote command line or pressing the Help button on the Remote Command Line dialog itself Note that Radian Standard Video Wall Software only supports Telnet 8 1 8 WHEN I RECALL A FIREFOX OR...

Page 69: ...ion of the filter at regular intervals The filter can be removed and cleaned while the system is in operation system shutdown is not necessary NOTE Failure to maintain the system filter could result i...

Page 70: ...of the chassis Technical specification of the VWP FLEX 961 VSN982 VWP FLEX 962X and VWP FLEX 1182X Technical specification of the VWX 2090 Technical specification of the VWX 2110 Technical specificat...

Page 71: ...B DDR2 1600 DDR3 non EEC registered system memory Express9 G3 PCIe back plane providing 1 x8 lane slot and 8 x4 lane slots Two 240GB removable SSD hard drives upgrade option of 480 GB SSD Ethernet por...

Page 72: ...EX 1182X 64 GB DDR2 1600 DDR3 non EEC registered system memory 128 GB DDR2 1600 DDR3 non EEC registered system memory Option available for VWP FLEX1182DX only Express11 G3 PCIe back plane providing 11...

Page 73: ...Noise 48 6 dB A up to 67 9 dB A Dependent on system configuration ambient temperature Product Weight 19 25 kg Shipping weight is 30 33 kg Operating Temperature 32 to 95 F 0 to 35 C 10 5 TECHNICAL SPEC...

Page 74: ...ED CONTROL PIN 1 GND PIN 2 12 V J14 J15 USB 2 0 PIN 1 5 V PIN 2 5 V PIN 3 USB1N PIN 4 USB0N PIN 5 USB1P PIN 6 USB0P PIN 7 0 V PIN 8 0 V PIN 9 N C PIN 10 N C J1 J2 ATX POWER CONNECTOR PIN 1 3 3 V PIN 1...

Page 75: ...NNECTOR PIN 1 0 V PIN 5 12 V PIN 2 0 V PIN 6 12 V PIN 3 0 V PIN 7 12 V PIN 4 0 V PIN 8 12 V J19 PLX I2C PIN 1 SCL PIN 2 0 V PIN 3 SDA PIN 4 N C PIN 5 N C PIN 6 N C PIN 7 N C PIN 8 N C PIN 9 N C PIN 10...

Page 76: ...pin power connectors SATA Ports 2 0 2 ports via PICMG1 3 interface USB Port 2 0 2 ports via PICMG1 3 interface Operating Temperature 32 to 95 F 0 to 35 C Storage Temperature 4 to 158 F 20 to 70 C Rela...

Page 77: ...LED ANODE PIN 2 LED CATHODE J42 DEBUG PLX I2C PIN 1 SCL PIN 2 0 V PIN 3 SDA PIN 4 N C PIN 5 N C PIN 6 N C PIN 7 N C PIN 8 N C PIN 9 N C PIN 10 0 V J23 J24 ATX POWER CONNECTOR PIN 1 3 3 V PIN 13 3 3 V...

Page 78: ...IRONMENT FIGURE 10 10 Max Power without SBC 25 W Power requirements Max current at 3 3 V 0 5 A Max current at 12 V 0 5 A Max current at 5 V 4 A Form Factor PICMG1 3 Host SBC interface x8 PCIe 11 x PCI...

Page 79: ...iles x86 Video Wall Manager wallctl exe Machine VideoWall CloseWindows Yes Connect to a computer named VideoWall without showing the Video Wall Manager application window and save the configuration to...

Page 80: ...e list then the value saved when the application was last terminated is used To change the position of the window without changing the size window 100 200 To change the size of the window without chan...

Page 81: ...h the following option Domain domain name Port port number You need to specify the port if you are attempting to connect to another machine and Video Wall Manager has been configured to listen on a po...

Page 82: ...e string in double quotes ShowFrameRate On Off Display or remove the current frame rate in the title bar ShowMenuBar On Off Use to specify if the menu bar is to be displayed Window top left width heig...

Page 83: ...RE CARDS WINDOWS The Video Capture Cards command line interface allows you to create modify or close Video Capture Cards windows ID number When a window is created it can be allocated an ID To modify...

Page 84: ...Select one of the following percentages 1 5 10 15 20 25 33 50 or 100 If you use a number that is not in the list it will be rounded down to the closest number lower in the list InactiveCaptureRate pe...

Page 85: ...he appearance of the Video Capture Cards source The numbers correspond to the values displayed on the Input Settings sheet CaptureWidth number CaptureHeight number HorizontalPosition number Horizontal...

Page 86: ...port number is any integer between 1 and 65535 If the server requires a User Name and Password the following options should be used UserName user name Password password If the machine is not particip...

Page 87: ...C Program Files x86 Video Wall Manager appcmd exe ID 1 Input News Example Usage Non Configured Applications Open the application notepad exe to display the file c info txt C Program Files x86 Video W...

Page 88: ...rs for the application Many applications accept the name of a file to be opened For details of command line arguments refer to your application documentation CmdArgs can only be used in conjunction wi...

Page 89: ...and re open ing either the window or the application This is an application specific feature that requires the window to be in a visible state and not obstructed by other windows on the desktop Input...

Page 90: ...ox njumps over nthe lazy dog Gives the on screen display The quick brown fox jumps over the lazy dog OSDScaling FixedSize ScaleWithWindow Allows you to specify how the OSD is scaled When FixedSize is...

Page 91: ...t does not fit between the left and right margins spaces between words are replaced with line breaks to produce shorter lines When text wrapping is switched off the text is displayed with the same spa...

Page 92: ...e On Off Mute digital input in hardware AudioDigitalPair 0 1 2 3 Select the stereo channel pair sampling for a digital input 0 0 1 1 2 3 2 4 5 3 6 7 AudioUnbalancedMute On Off Mute unbalanced input in...

Page 93: ...re the Telnet Client checkbox is selected Type telnet into the command prompt followed by the name of the machine you want to connect to By default Telnet is accessi ble on port 23 If you have it conf...

Page 94: ...lse Renders the input alias editable deletelayout dl Delete a specific layout file If the layout name contains spaces then enclose the name in quotes for example deletelayout CCTV One or deletelayout...

Page 95: ...the name in quotes for example layout CCTV One deletelayout dl deletelayout name Delete a specific layout file If the layout name contains spaces then enclose the name in quotes for example deletelayo...

Page 96: ...0 0 0 21 8099 layouts Save a layout wcmd machine 10 0 0 21 8099 savelayout my layout Load a layout wcmd machine 10 0 0 21 8099 layout my layout Schedule a task to load a layout wcmd machine 10 0 0 21...

Page 97: ...n conflict or power outage As stated above the degrade of a RAID array does not necessarily mean hardware failure but if the problem occurs on a regular basis then perform further diagnostics We recom...

Page 98: ...revision can be determined from the backplane serial number and the Revision F serial number will always start with 163F The table shows that the first card enumerated by the BIOS when using an 9 slot...

Page 99: ...VGC DP 4 R2 cards you must also take into account the requirements of all the other devices in the system 11 5 2 VGC DP 4 AND VGC DP 4 R2 JUMPER LINKS Multiple VGC DP 4 and VGC DP 4 R2 cards may have...

Page 100: ...might be http www medialooks com products directshow_filters flash_source html Black Box does not provide any warranty or assurance that these examples will be suitable for commercial use We simply l...

Page 101: ...e the Windows re activation process is complete the Display Drivers need to be re installed and if required the Video Wall Manager application software The Display Drivers and Video Wall Manager softw...

Page 102: ...n a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be...

Page 103: ...tes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros apar...

Page 104: ...e consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any tim...

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