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SERVSWITCH EC SERIES PS/2 AND USB (USER/CPU) KVM SWITCH
Problem:
The up-arrow and down-arrow keys do not work in Manual Scan mode.
Possible Cause #1:
All PCs are powered off or only one PC is powered on. Scan
mode works for powered-on computers only.
Solution #1:
Power on all computers.
Possible Cause #2:
Scan type is eye-mark selected, but no PC is eye-mark selected in
OSD.
Solution #2:
Set the proper scan type in OSD and determine which PCs are eye-
mark selected.
Problem:
Double OSD images appear at cascade configuration.
Possible Cause:
The slaves are improperly connected.
Solution:
Press buttons 1 and 2 for two seconds to activate K/M reset. Remove any
possible power supply to the slave (unplug all cables) before connecting it to the
master.
Problem:
The OSD menu is not at the proper position.
Possible Cause:
The OSD menu has a fixed resolution and its size varies as
computer video resolution changes.
Solution:
Use the F4 function key (More/Position) to select the position of the
OSD menu on the screen. Choose from five options: upper-left (UL), upper-right
(UR), lower-left (LL), lower-right (LR), or middle (M).
Problem:
You can’t select a computer that’s connected to a slave.
Possible Cause #1:
The master unit is improperly connected.
Solution #1:
Only master ports 1–8 can be connected to slaves.
Possible Cause #2:
The slave unit is improperly connected.
Solution #2:
Connect the slave console port to a 1–8 master port using 3-in-1
cables.
Summary of Contents for KV9204A
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