Black Box ASD-4 Manual Download

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ASD-4

A.4 If You Have Questions

If you have difficulties when you install or operate the ASD-4, or if the ASD-4
does something you don’t understand, refer to the appropriate sections in the
rest of this manual or to

Chapter 6: Troubleshooting

. If this doesn’t help, call

724-746-5500 for technical support.

Summary of Contents for ASD-4

Page 1: ...BOX FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mail order Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FEBRUARY 1994 FX125A R3 FX125AE R3 ASD 4 Automatic Sharing Device ON PHONE FAX MODEM ASD 4 ...

Page 2: ...erence in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in t...

Page 3: ...connection to the telephone network be made through Universal Service Order Code USOC jacks supplied by the telephone company If you need to order a modular jack for the ASD 4 from the telephone company request a USOCRJ11C The FCC also requires that all registered telephone products that are not provided by the telephone company be repaired only by the manufacturer or a factory authorized service ...

Page 4: ...n Extension on a Single Line with Multiple Single Line Phones 9 3 5 1 Exclusion Not Maintained 10 3 5 2 Maintaining Exclusion 11 3 6 Installing the ASD 4 on a Two Line System 13 3 6 1 One Single Line Phone on the ASD 4 s Line 13 3 6 2 One Two Line Phone on the ASD 4 s Line 13 3 6 3 Two or More Phones on the ASD 4 s Line 16 3 7 Installing the ASD 4 on a KSU PBX System 17 3 8 Connecting Caller ID Eq...

Page 5: ... 39 5 2 The ASD 4 s Features and Functions 40 5 3 The Features ON OFF Options in Detail 42 5 3 1 Feature 0 Automatic Ring Reduction 42 5 3 2 Feature 1 Open Line Notification OLN 43 5 3 3 Feature 2 Extension Detection 44 5 3 4 Feature 3 Automatic TAD Transfer 44 5 3 5 Feature 4 Pulse Transfer 45 5 3 6 Feature 5 Automatic No Answer Transfer 45 5 3 7 Feature 6 CNG Detection 46 5 3 8 Feature 7 Reverse...

Page 6: ...5 4 11 Function 5 Phantom Ring Style 57 5 4 12 Function 6 Automatic TAD Transfer Timer 58 5 4 13 Function 7 RMN Phone Number 59 5 4 14 Function 8 RMN Conditions 60 5 4 15 Function 9 9 9 Reset to Factory Settings 60 5 5 Sample Programming Sessions 61 5 5 1 Single Change Programmed Locally 61 5 5 2 Single Change Programmed Remotely 61 5 5 3 Multiple Changes Programmed Locally 62 5 5 4 Multiple Chang...

Page 7: ...4 Contents cont d Appendix and Section Page A 3 1 Surge Protection 69 A 3 2 Services That Don t Work 69 A 4 If You Have Questions 70 Appendix B Programming Worksheet 71 Appendix C Remote Programming Card 75 ...

Page 8: ...tion From wallmount power supply PS418 UL listing 50J5 E87297 or 81J1 E81356 CSA listing LR57562 or LR84186 Input 120 VAC 60 Hz 17 watts Output 9 VAC at 1 5 amps For 220 VAC operation From wallmount power supply PS418E Input 220 VAC 50 Hz 17 watts Output 9 VAC at 1 5 amps Consumption 69 watts when line rings 20 watts at all other times Temperature 40 to 150 F 40 to 65 C Humidity Up to 90 nonconden...

Page 9: ...ne or a modem or other device Here are some of the telephone activated devices that can be connected to the ASD 4 Modem Facsimile fax machine Fax modem Laser fax cartridge Telephone Answering Device TAD answering machine Telephone Bulletin Board System BBS Call diverter Credit card authorization terminal CAT Order process system Point of sale POS terminal Money order dispensing system Fluid storag...

Page 10: ...ally connected and ring simultaneously Connect a single phone line to the PHONE port regardless of whether you re using one phone multiple phones or a KSU PBX system The ASD 4 will route a call to the TAD and PHONE ports if it answers the call and does not detect routing tones Plug your fax machine into the FAX port For the ASD 4 to automatically transfer any fax call with a CalliNG CNG tone to yo...

Page 11: ...a non modular system Many offices have a KSU or a PBX phone system The ASD 4 works with either of these systems or no system at all Simply follow the appropriate installation instructions in this chapter This chapter explains how to install the ASD 4 in most phone configurations that appear in a home or office You can install the ASD 4 into any one of the following phone configurations 1 A single ...

Page 12: ... not located near the unit you might need extension cables 3 2 2 WHAT ELSE WE RECOMMEND We recommend that you use surge protection for all telecommunications devices The ASD 4 s power supply should be connected to a surge suppressor and or a line conditioner Also attach in line surge protectors to the telephone line conected to the ASD 4 If you need surge protection equipment contact Black Box 3 2...

Page 13: ...ided with the ASD 4 into the LINE IN port on the back of the ASD 4 Plug the other end of the cable into the wall jack where the phone was connected 3 Plug the small end of the AC power cord provided with the ASD 4 into the power input jack labeled 12VAC on the back of the ASD 4 Plug the AC adapter into a standard outlet The ASD 4 begins a self check as soon as you plug it in The green LED labeled ...

Page 14: ...ions to wall jacks might be different for other types of phone configurations the connections to the ASD 4 remain the same for all configurations Figure 3 3 Equipment connected to the ASD 4 for a single line single phone arrangement Figure 3 2 ASD 4 installed for a single line single phone arrangement Power Supply Cord Power Supply Cord Telephone Cable Phone Cable Phone PC Modem Answering Machine ...

Page 15: ...ar Then plug the other end of the cable into the ASD 4 s TAD port NOTE The ASD 4 has an Automatic TAD Transfer feature associated with the TAD port see Section 5 3 4 The ASD 4 has this feature factory preset OFF 3 To connect a fax machine or a fax modem card first plug one end of a phone cable into the appropriate jack on the fax or fax modem Like the TAD s this jack will probably be labeled Line ...

Page 16: ...clusion is not automatically maintained extended to extension phones on the same line when the ASD 4 is installed as an extension It is necessary to work with the phone wiring so that the phone line essentially runs through the ASD 4 into its LINE IN port and out of its PHONE port This ties all extension phones on that line into the ASD 4 s PHONE port This might seem like a lot of trouble to go to...

Page 17: ...SION NOT MAINTAINED If maintaining exclusion isn t necessary for your application just choose the extension line to which you re going to connect the ASD 4 and use the procedure explained in Section 3 3 Figure 3 4 below shows how your system should appear after you install the ASD 4 as an extension Refer to Section 3 4 for how to connect your telephone equipment to the ASD 4 Figure 3 4 The ASD 4 i...

Page 18: ...wire snippers with stripping abilities a regular screwdriver and a Phillips screwdriver two 2 RJ 11 wallmount type jacks available from Black Box two 2 phone cables also available from Black Box a utility knife To install the ASD 4 as shown in Figure 3 5 follow these steps 1 Label one of the RJ 11 jacks Number 1 and the other Number 2 Note that the RJ 11 jacks have four posts the red post is marke...

Page 19: ...e company to jack Number 1 by attaching the free end of the red wire to the red post and the free end of the green wire to the green post 6 Connect the parts of the cut wires that run to your site s telephone equipment to jack Number 2 by attaching the free end of the red wire to the red post and the free end of the green wire to the green post 7 Plug one end of a phone cable into jack Number 1 Pl...

Page 20: ...ine as the ASD 4 3 6 1 ONE SINGLE LINE PHONE ON THE ASD 4 S LINE Use the single line installation procedure described in Section 3 3 3 6 2 ONE TWO LINE PHONE ON THE ASD 4 S LINE For this procedure you will need two three way adapters and maybe an extra phone cable or two The adapters can be purchased from any telephone or electronic equipment dealer See Figure 3 6 on the next page for a close up o...

Page 21: ...ug one end of a phone cable into the L1 port on one of the adapters Plug the other end of the cable into the L1 port on the other adapter 4 Plug one end of a second phone cable into the L2 port on the wallmounted adapter Plug the other end of the phone cable into the LINE IN port on the rear panel of the ASD 4 5 Plug one end of a third phone cable into the PHONE port on the rear panel of the ASD 4...

Page 22: ... The ASD 4 installed in a two line system with a two line phone and a two line TAD Two Line Phone Power Supply LINE IN Port PHONE Port Three Way Adapter Plugged into Wall Jack Three Way Adapter L1 L1 L1 L2 L2 L2 Two Line Answering Machine ...

Page 23: ...osts rather than the red and green wires L1 line 1 to the red and green posts Normally the line that was installed first for any given site will be on the red and green wires and the line installed later will be on the yellow and black wires If you can t determine which line is on which pair call for technical support When exclusion is maintained this way putting a two line phone on the ASD 4 s li...

Page 24: ...ectly to the incoming telephone line the last line in rollover CAUTION Do not plug the ASD 4 into a KSU PBX phone jack You may damage your phone system All equipment on that line KSU PBX fax modem and so on must be connected to the ASD 4 s PHONE port CAUTION You should be a telephone installer or be familiar with telephone wiring to complete this installation If you have any questions or are not c...

Page 25: ...18 ASD 4 Figure 3 6 The ASD 4 installed on a KSU PBX system ASD 4 should be connected to the last line in rollover KSU PBX From PHONE Port To LINE IN Port ...

Page 26: ...ough 3 7 Then follow these steps 1 Take the telephone cable that runs from from the wall jack to the ASD 4 s LINE IN port and unplug it from the wall jack Plug the free end into the phone jack of the Caller ID equipment This jack may be labeled Phone 2 Plug one end of another telephone cable which you ll have to provide if one isn t provided with your Caller ID equipment into the telephone line ja...

Page 27: ...20 ASD 4 If you can t put the Caller ID equipment near the ASD 4 you can install it as Figure 3 7 Caller ID equipment connected to the ASD 4 LINE IN TAD PHONE FAX MODEM 12 VAC LINE PHONE ...

Page 28: ... 8 below In this case follow the installation procedure in the Caller ID equipment s manual NOTE In multiple phone systems where exclusion is maintained see Section 3 5 you must install the Caller ID equipment in front of the ASD 4 Figure 3 8 Caller ID equipment connected as an extension ...

Page 29: ...th the the ASD 4 We recommend that you stop subscribing to Call Forwarding and the phone company s voice mail Call Waiting might not give you trouble but test it with your fax and modem to make sure 4 1 2 UNDERSTANDING FAX CNG TONES Your ASD 4 depends on audible beeps called CNG CalliNG tones sent by most fax machines to route calls Once a sending fax machine has dialed the receiving fax machine s...

Page 30: ...ce CNG tones after speed dialing For best results callers should have your fax number programmed into their fax machine s speed dial memory 4 2 Standard Operating Procedures 4 2 1 HOW THE ASD 4 HANDLES INCOMING CALLS Unless you program the ASD 4 differently it answers incoming calls on the first ring When exclusion isn t maintained all the phones on the ASD 4 s line except those connected to the A...

Page 31: ...G tones might not be able to stay on the line long enough to reach your fax if your TAD doesn t answer the line fairly quickly Second a certain problem is more likely to occur if your TAD doesn t answer quickly If a caller hangs up just as the TAD picks up the line a second call comes in immediately and the Automatic No Answer Transfer feature is ON the second caller might be transferred to the FA...

Page 32: ...rs of the MODEM Access Code at your phone factory preset to 2 2 if it s a tone phone or always just 4 if it s a rotary pulse phone See Sections 5 4 1 through 5 4 3 for more information on using and changing the ASD 4 s access codes 4 2 2 B Answering Calls at an Extension Phone Exclusion Not Maintained When exclusion is not maintained all extension phones will ring once before the ASD 4 answers the...

Page 33: ...s with instructions for transferring their calls Maybe something like this Hello this is the ________ company If you wish to send a fax only press 1 1 on your tone phone and begin your transmission now If you want to leave a voice message leave your message at the tone You may also leave a message at the tone and then press 1 1 to reach the fax You can also announce the tone access code for the MO...

Page 34: ...ers follow its remote retrieval procedures see its manual for more information 4 After retrieving your messages hang up If you ve issued the command the ASD 4 will reset itself for the next call 4 2 4 PLACING AN OUTBOUND CALL Unless another port or extension is in use you can place an outbound call normally from any port or extension at any time You can tell if another port or extension is in use ...

Page 35: ...one or just dial 4 on your rotary pulse phone If your phone is a rotary pulse type you must wait at least 20 seconds after dialing the last digit of the phone number before transferring the call to the FAX or MODEM port If exclusion isn t maintained you can transfer a call to the ASD 4 s TAD and PHONE ports FAX port or MODEM port from a tone dialing extension phone not on the ASD 4 s TAD or PHONE ...

Page 36: ...tic TAD Transfer feature or the Automatic No Answer Transfer feature is set to transfer calls to the MODEM port In other words be careful when you use these ASD 4 features because they make it possible for anyone to gain access to the MODEM port NOTE We recommend that you turn the ASD 4 s CNG Detection feature OFF if you connect a modem that isn t capable of receiving faxes to the FAX port See Sec...

Page 37: ...l their modem to tone dial this string ATDT phone number 11 11 11 11 For long distance remote access to the ASD 4 s MODEM port instruct callers to tell their modem to tone dial this string ATDT 1 phone number 22 22 22 22 For long distance remote access to the ASD 4 s FAX port when there is a modem or fax modem on it instruct callers to tell their modem to tone dial this string ATDT 1 phone number ...

Page 38: ... access code to three or even fewer several trial calls should establish how many repetitions are necessary Third for long distance calls callers modems might support a dial string modifier that causes the modem to delay dialing for a longer period or to delay until a ring is detected This character could replace the first few commas after the phone number Callers should check their modem s manual...

Page 39: ...outes the call to the MODEM or FAX port without ringing the TAD and PHONE ports 4 3 Using the Phone Company s Distinctive Ring Service DRS with the ASD 4 The phone company s Distinctive Ring Service uses a single phone line for multiple phone numbers and assigns a unique ring to each phone number Working in conjunction with this service the ASD 4 identifies three distinct ring types and individual...

Page 40: ...ur local telephone company to verify the availability of this service in your area NOTE If Distinctive Ring calls are being misdirected by the ASD 4 set function 4 0 Rings to Answer Call to answer on two rings see Section 5 4 7 4 4 Using Remote Message Notification RMN When you enable Remote Message Notification the ASD 4 can automatically notify a user that he or she has received a voice message ...

Page 41: ...er that is 1 first then 2 then 3 After the ASD 4 dials the RMN phone number it begins transmitting a series of beeps indicating which port or ports received the call TAD or PHONE message only 1 beep function 8 must be set to 1 1 2 1 3 or 1 2 3 FAX message only 2 beeps function 8 must be set to 2 1 2 2 3 or 1 2 3 TAD or PHONE message plus FAX message 3 beeps function 8 must be set to 1 2 or 1 2 3 M...

Page 42: ...ls the RMN phone number it holds the line open for sixty seconds During this time you or whoever answers the phone can do any of these things provided the phone is a tone dialing type Enter the programming mode to turn OFF the RMN feature change the RMN Phone Number or change the RMN conditions Enter the programming mode to program any other feature or function Transfer to the TAD port to retrieve...

Page 43: ... the key The changes will be discarded and you can either start over enter changes then press to save and exit programming mode or reset the ASD 4 to the previously saved settings press to exit programming mode immediately When you exit the programming mode whether you ve saved changes or not the ASD 4 will automatically transfer you to the TAD port If you don t want to program the ASD 4 Press the...

Page 44: ...ASD 4 exits the programming mode without saving the changes CAUTION During the programming procedure the ASD 4 will not be able to process any phone calls whether they are incoming or outgoing Most callers will get a busy signal instead However when exclusion is maintained callers on extension phones will hear the programming in progress also if they pick their phones up and dial without listening...

Page 45: ...ight have to program the ASD 4 from a remote location write down your Security Access Code and keep it with you in a safe place If you should happen to forget or lose the code and you can t return to your site or call someone at your site to program the ASD 4 locally which doesn t require the code you won t be able to access the programming mode 5 1 2 PROGRAM ENTRIES Once you ve accessed the progr...

Page 46: ...or this purpose 5 1 3 CLEARING PROGRAMMING MISTAKES If at any point during programming you make a mistake or you realize that you ve entered an ill advised change or you just change your mind you don t have to be stuck with the bad settings You don t even have to wait six seconds for the ASD 4 to abort the current session By pressing the key even during an entry you can clear the ASD 4 s buffer Th...

Page 47: ... feature number to turn the feature ON FEATURE FACTORY OPTIONS SETTING AVAILABLE OFF ON 0 Automatic Ring Reduction ON 0 0 1 0 1 Open Line Notification OFF 0 1 1 1 2 Extension Detection ON 0 2 1 2 3 Automatic TAD Transfer OFF 0 3 1 3 4 Pulse Transfer ON 0 4 1 4 5 Automatic No Answer Transfer ON 0 5 1 5 6 CNG Detection ON 0 6 1 6 7 Reverse Modem Detection ON 0 7 1 7 8 Remote Message Notification OFF...

Page 48: ...2 2 burst ring 3 3 burst ring 3 2 FAX Port s Distinctive Ring 2 0 OFF 1 1 burst ring 2 2 burst ring 3 3 burst ring 3 3 MODEM Port s Distinctive Ring 3 0 OFF 1 1 burst ring 2 2 burst ring 3 3 burst ring 4 0 Rings to Answer Call 1 1 to 9 9 4 1 Rings Available to 6 0 to 9 9 TAD and PHONE Ports 4 2 Rings Available to FAX Port 3 1 to 9 9 4 3 Rings Available to MODEM Port 3 1 to 9 9 5 Phantom Ring Style...

Page 49: ...n Pulse Transfer ON enter the programming mode and press 1 4 Press again to save the changes and exit the programming mode To turn Pulse Transfer OFF enter the programming mode and press 0 4 Press again to save the changes and exit the programming mode 5 3 1 FEATURE 0 AUTOMATIC RING REDUCTION This feature ensures that the ASD 4 receives all fax and modem transmissions when it is unattended if an a...

Page 50: ...he line so hang up the phone If OLN is ON the ASD 4 will send a short ring to all the phone devices directly or indirectly attached to the TAD and PHONE ports when the device on the FAX or MODEM port releases the line This tells you that you now have an open telephone line to make a call NOTE The ASD 4 will not ring extension phones for OLN unless exclusion is maintained see Section 3 5 The OLN fe...

Page 51: ...URE 3 AUTOMATIC TAD TRANSFER This feature is designed for use with a TAD to ensure that faxes that do not produce CNG tones or that rotary pulse dial can access the FAX or MODEM port When the ASD 4 routes a call to the TAD port and the TAD answers it the ASD 4 scans function 6 the Automatic TAD Transfer Timer If the amount of time that the TAD remains on line is less than the value of the Automati...

Page 52: ... 6 FEATURE 5 AUTOMATIC NO ANSWER TRANSFER The Automatic No Answer Transfer feature enables the ASD 4 to route a call that is actively ringing the TAD and PHONE ports to either the FAX or MODEM port The setting of feature 1 2 Automatic Transfer Port Selection determines where the call goes after the TAD and PHONE ports ring count expires The Automatic No Answer Transfer feature is factory preset ON...

Page 53: ...rn the FAX port s Distinctive Ring assignment function 3 2 OFF Publish the new access codes to the select individuals from whom you want to receive faxes Instruct these callers to manually call from their fax machines Callers should wait for the ASD 4 s ring signal then enter the access code on their fax machine s touch tone phone receiver then press the fax s START button The CNG Detection featur...

Page 54: ... beeps indicate correct entry Optional entries for additional changes Save changes and exit programming 5 3 9 FEATURE 8 REMOTE MESSAGE NOTIFICATION RMN This feature determines whether or not the ASD 4 dials a pre programmed telephone number programmed with function number 7 RMN Phone Number after any port or combination of ports have received a call The ASD 4 must be pre programmed with the RMN Ph...

Page 55: ...gramming 5 3 11 FEATURE 1 0 OUTBOUND VOICE EXCLUSION This feature prevents a device connected to the TAD PHONE FAX or MODEM ports from interrupting a telephone device that is in use on an extension not directly connected to the ASD 4 If a device connected to the ASD 4 goes off hook while an outbound extension call is active the device receives a busy tone indicating that the line is in use To disa...

Page 56: ... these calls to either the FAX or MODEM port The Reverse Modem Port Selection is factory preset for the MODEM port 1 1 1 Example To set the Reverse Modem Port Selection to transfer calls to the FAX port enter the programming mode and press the following on your tone phone 0 Set to FAX port 1 1 Reverse Modem Port Selection End programming sequence 3 beeps indicate correct entry Optional entries for...

Page 57: ...M port If the Automatic Transfer Port Selection is set to 0 FAX the Automatic TAD Transfer feature and the Automatic No Answer Transfer feature will route calls to the FAX port The Automatic Transfer Port Selection is factory preset to the FAX port 0 1 2 Example To set the Automatic Transfer Port Selection feature to route calls to the MODEM port enter the programming mode and press the following ...

Page 58: ... the ASD 4 invokes the RMN feature The Security Access Code is factory preset to 1 2 3 4 the program entry would be 2 1 1 2 3 4 This code can be one to four digits long Example To change the Security Access Code to 9 8 7 6 enter the programming mode and press the following on your tone phone 2 1 Change Security Access Code to 9 8 7 6 The desired access code End programming sequence 3 beeps indicat...

Page 59: ...imilar access codes into the Security Access Code FAX Access Code and MODEM Access Code Also do not use 0 as the first digit in any access code because this will confuse the ASD 4 and will interfere with other operations 5 4 3 FUNCTION 2 3 MODEM ACCESS CODE This function allows you to define the MODEM port s access code When you or a caller enter this code on the keypad of a tone phone the ASD 4 t...

Page 60: ...articular ring pattern unassigned the ASD 4 routes calls with that pattern to the TAD and PHONE ports The TAD and PHONE Ports Distinctive Ring Assignment is factory preset to a one burst ring pattern 3 1 1 Example To change the TAD and PHONE Ports Distinctive Ring Assignment to a two burst ring enter the programming mode and press the following on your tone phone 3 1 Change TAD and PHONE Ports Dis...

Page 61: ...rogramming sequence 3 beeps indicate correct entry Optional entries for additional changes Save changes and exit programming NOTE Do not assign the same ring pattern to more than one port If a ring pattern is assigned to more than one port the ASD 4 routes the call to only one of the assigned ports 5 4 6 FUNCTION 3 3 MODEM PORT S DISTINCTIVE RING ASSIGNMENT This function defines the type of Distin...

Page 62: ... call before the ASD 4 answers The factory setting is one ring to permit the ASD 4 to answer and transfer calls as quickly as possible Under normal circumstances it is not necessary to change this setting However if you have the phone company s Caller ID service you must set Rings to Answer Call to two rings Rings to Answer Call can range from one to 99 rings but is factory preset to one ring 4 0 ...

Page 63: ...nter the programming mode and press the following on your tone phone 4 1 Change Rings Available to TAD and PHONE Ports to 9 The desired number of rings End programming sequence 3 beeps indicate correct entry Optional entries for additional changes Save changes and exit programming 5 4 9 FUNCTION 4 2 RINGS AVAILABLE TO THE FAX PORT This function allows you to define the number of rings available to...

Page 64: ...rrect entry Optional entries for additional changes Save changes and exit programming 5 4 11 FUNCTION 5 PHANTOM RING STYLE When the ASD 4 answers a call it produces a phantom ring signal the intent of which is to make the switching process transparent to the caller The ASD 4 has seven 7 different phantom ring types to choose from allowing you to select a ring style similar to your local phone comp...

Page 65: ...rt the Automatic TAD Transfer Timer starts counting down When the TAD port disconnects from a call and the time on line was less than the value of this timer the ASD 4 automatically transfers the call to either the FAX or MODEM port depending on the setting of feature 1 2 Automatic Transfer Port Selection If the TAD port is on the telephone line longer than the value of this timer the ASD 4 hangs ...

Page 66: ...ditional changes Save changes and exit programming 5 4 13 FUNCTION 7 RMN PHONE NUMBER The RMN Phone Number function allows you to program the telephone number that the ASD 4 dials after one or more of the RMN conditions have been met See Sections 4 4 and 5 4 14 for more information The RMN Phone Number function is capable of storing a telephone number up to 16 digits long It has no factory preset ...

Page 67: ...g on your tone phone 8 Change RMN Conditions to 1 2 3 Trigger RMN when any of the three ports is accessed End programming sequence 3 beeps indicate correct entry Optional entries for additional changes Save changes and exit programming NOTE Press the keys for your desired RMN Conditions in numerical order that is 1 first then 2 then 3 5 4 15 FUNCTION 9 9 9 RESET TO FACTORY SETTINGS To reset all fe...

Page 68: ...hort beeps after which she must press one more time to save her changes Once she does so dial tone will return 5 5 2 SINGLE CHANGE PROGRAMMED REMOTELY Bob is on vacation but has been waiting for a very important message so he s had Remote Message Notification turned ON Now that he s received that message he wants to turn RMN OFF He writes down the Security Access Code he must enter to get into the...

Page 69: ...h most of the factory settings except that he wants Open Line Notification ON and he wants automatic transfers to go to the MODEM port He writes down the keys he must press to get into the programming mode the number of the Reset to Factory Settings function 9 9 9 and the entry ending key the feature ON key 1 the number of the OLN feature 1 and another entry ending key the MODEM port key 1 the num...

Page 70: ... 5 the number of the RMN Conditions function 8 the TAD only setting 1 and the entry ending key the number of the RMN Phone Number function 7 the new phone number 1 212 555 1192 and another entry ending key and finally the save and exit key She picks up the receiver of her hotel phone dials the ASD 4 s number and waits until it answers Then between phantom rings she enters the Security Access Code ...

Page 71: ...r anything A fax machine that doesn t produce CNG tones might be trying to reach your fax machine The ASD 4 doesn t hear CNG tones and routes the call to the TAD and PHONE ports You must transfer these calls to your fax manually See Section 4 2 2 A 4 Sometimes my phones ring six times before the fax comes on line Again these calls are probably from fax machines that doesn t produce CNG tones When ...

Page 72: ...peating digits and tones like the factory preset 1 1 and 2 2 to numbers with two or more digits whose tones are completely different Both of a digit s tones will be different from those of another digit if the two digits keys are in different rows and different columns on a phone s keypad for example 1 and 5 or 4 and 9 or 3 and 7 7 The ASD 4 isn t saving my programming changes You must press the k...

Page 73: ...eed to transport or ship your ASD 4 Package it carefully We recommend that you use the original container If you are shipping it for return or repair contact Black Box to get a Return Authorization RA number If you are returning it please include this manual ...

Page 74: ...D 4 s rear panel Connect your answering machine to the second from left TAD port Connect your phone to the middle PHONE port Connect your fax or fax modem to the second from right FAX port Connect your modem to the rightmost MODEM RJ 11 port and set the modem to auto answer on the first ring Plug the cord of the ASD 4 s power supply into the jack labeled 12 VAC Plug the power supply s transformer ...

Page 75: ... is coming from one of these a person wanting to talk to you a person sending a fax manually a fax machine that can t produce CNG tones If after answering the call you hear silence on the line the call is probably coming from a fax machine that doesn t produce CNG tones Transfer the call to the FAX port by entering the appropriate access code 1 1 from a tone phone or 3 from a rotary pulse dialing ...

Page 76: ...urge suppressor and or a line conditioner Also attach in line surge protectors to the telephone line conected to the ASD 4 If you need surge protection equipment contact Black Box A 3 2 SERVICES THAT DON T WORK Certain services offered by the phone company do not work well with or aren t compatible at all with the ASD 4 Call Waiting Transmissions involving an older fax machine or modem could be di...

Page 77: ...iculties when you install or operate the ASD 4 or if the ASD 4 does something you don t understand refer to the appropriate sections in the rest of this manual or to Chapter 6 Troubleshooting If this doesn t help call 724 746 5500 for technical support ...

Page 78: ...ure or function s possible values Make copies of this appendix and compose your changes on them Check off circle or write in as directed each key sequence you will use Then go through and copy all of them onto the lines at the bottom of page 74 ACCESS PROGRAMMING MODE circle one Locally or Remotely write in your Security Access Code PROGRAM ENTRIES put a check mark on the line at left if you re go...

Page 79: ... circle one _______ 0 or 1 6 CNG Detection circle one _______ 0 or 1 7 Reverse Modem Detection circle one _______ 0 or 1 8 Remote Message Notification circle one RMN _______ 0 or 1 9 Distinctive Ring Detection circle one _______ 0 or 1 1 0 Outbound Voice Exclusion circle one _______ 0 or 1 1 1 Reverse Modem Port Selection circle one _______ 0 or 1 1 2 Automatic Transfer Port Selection circle one _...

Page 80: ...gits _______ 3 1 TAD and PHONE Ports write in new value Distinctive Ring _______ 3 2 FAX Port s Distinctive Ring write in new value _______ 3 3 MODEM Port s Distinctive Ring write in new value _______ 4 0 Rings to Answer Call write in new value from 1 to 99 _______ 4 1 Rings Available to TAD and write in new value from PHONE Ports 0 to 99 _______ 4 2 Rings Available to FAX Port write in new value ...

Page 81: ...RMN Phone Number up to 16 digits long _______ 8 RMN Conditions write in new value SAVING CHANGES AND EXITING PROGRAMMING MODE circle this key you must end your session with it to save your changes Once you ve marked all your changes in this appendix go through it starting from the beginning and write down each key you must press in order on the lines below Skip any write in keys you have left blan...

Page 82: ...g Card Remote Progranming Card for the ASD 4 ___ ___ ___ ___ When you want to program the ASD 4 call its phone number from a touch tone phone After the ASD 4 answers enter your Security Access Code between ring signals Your Security Access Code is Remote Message Notification RMN 1 8 ON 0 8 OFF RMN Phone number 8 a phone number to up 16 digits long Automatic Ring Reduction 1 0 ON 0 0 OFF After you ...

Page 83: ...NOTES ...

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