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CHAPTER 1: HEADLINE

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CHAPTER 6: MAINTENANCE AND CARE

CAUTION! Do not use solvent-containing cleansers. Do not use wipes, alcohols (e.g. spiritus) or chemicals as these could damage
the surface.
To clean the product:

Clean the product with a maintenance product for synthetic material, which is available in specialized shops.

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Summary of Contents for ACX310-R2

Page 1: ...K B O X D I G I T A L K V M E X T E N S I O N Power Status S e r v S w i t c h C ATx D V I U S B E x t e n d e r E C B L A C K B O X D I G I T A L K V M E X T E N S I O N Power Status S e r v S w i t...

Page 2: ...Mounting Options 20 3 1 1 Mounting Pads and Rubber Feet 20 3 1 2 Mounting KIts Optional 20 3 2 Installing the Extender 20 3 3 Startup 22 3 4 Replacing the SFP Module 22 3 5 Removing a CATx Cable 23 3...

Page 3: ...and Groups 44 5 4 View the Status of All Remote Units 46 5 5 View the Status of All Local Units 47 5 6 Set Up Dual Head or Multi Head Systems 48 5 7 Enable User Groups and Rights and Login Access 50...

Page 4: ...TECHNICAL SUPPORT 1 877 877 2269 TABLE OF CONTENTS APPENDIX C REQUIREMENTS FOR A NETWORK SWITCH 62 APPENDIX D REGULATORY INFORMATION 63 D 1 FCC Information 63 D 2 NOM Statement 64 APPENDIX E DISCLAIME...

Page 5: ...uct DANGER The ACX310F R2 or ACX310FIA R2 is a Class 1 Laser Product 1 according to DIN 40008 EN and VDE 0837 If the product is not installed and used in accordance with this manual it may cause disru...

Page 6: ...5 mm bidrectional analog audio 1 barrel connection for power ACX310F R2 Local unit 1 DVI D F output 1 DVI D input 1 USB Type B F 1 SFP cage LC 1 2 1 mm barrel connector for power Remote unit 1 DVI D o...

Page 7: ...aximum Resolution 1920 x 1200 Material Anodized aluminum Environmental Operating Temperature 32 to 113 F 0 to 45 C Storage Temperature 4 to 158 F 20 tp 70 C Operating Humidity 80 noncondensing Power A...

Page 8: ...310S R2 Source External in line power supply Input 100 240 VAC 50 60 Hz 0 5 A Output 12 V 1 A Consumption 12 W max 5 W nominal Power cord Length 5 ft 1 5 m Input connector type Wallmount plug Output c...

Page 9: ...l progress are reserved In these user instructions the ACX KVM Extender is referred to as an extender The Local Extender is referred to as the local unit and the Remote Extender is referred to as the...

Page 10: ...ck of 4 rubber feet 1 12 VDC Power Supply w US UK EU and AU power clips 1 pack of self adhesive strips 1 pack of 4 rubber feet 1 pack of self adhesive strips ACX310FIA T R2 ACX310FIA R R2 1 Transmitte...

Page 11: ...NEL OF THE ACX310 R2 LOCAL EXTENDER TABLE 2 1 ACX310 R2 LOCAL EXTENDER COMPONENTS NUMBER IN FIGURES 2 1 AND 2 2 COMPONENT DESCRIPTION 1 1 Power Status LED Displays the status of the extender See Table...

Page 12: ...K PANEL OF THE ACX310 R2 REMOTE EXTENDER TABLE 2 2 ACX310 R2 REMOTE EXTENDER COMPONENTS NUMBER IN FIGURES 2 3 AND 2 4 COMPONENT DESCRIPTION 1 1 Power Status LED Displays the status of the extender See...

Page 13: ...THE ACX310F R2 LOCAL EXTENDER 3 4 5 6 2 FIGURE 2 6 BACK PANEL OF THE ACX310F R2 LOCAL EXTENDER TABLE 2 3 ACX310F R2 LOCAL EXTENDER COMPONENTS NUMBER IN FIGURES 2 5 AND 2 6 COMPONENT DESCRIPTION 1 1 P...

Page 14: ...7 FRONT PANEL OF THE ACX310F R2 REMOTE EXTENDER 2 3 3 4 5 FIGURE 2 8 BACK PANEL OF THE ACX310F R2 REMOTE EXTENDER TABLE 2 4 ACX310F R2 REMOTE EXTENDER COMPONENTS NUMBER IN FIGURES 2 7 AND 2 8 COMPONE...

Page 15: ...EXTENDER 3 4 5 6 2 7 FIGURE 2 10 BACK PANEL OF THE ACX310FIA R2 LOCAL EXTENDER TABLE 2 5 ACX310FIA R2 LOCAL EXTENDER COMPONENTS NUMBER IN FIGURES 2 9 AND 2 10 COMPONENT DESCRIPTION 1 1 Power Status L...

Page 16: ...CX310FIA R2 REMOTE EXTENDER 3 4 4 5 2 6 FIGURE 2 12 BACK PANEL OF THE ACX310FIA R2 REMOTE EXTENDER TABLE 2 6 ACX310FIA R2 REMOTE EXTENDER COMPONENTS NUMBER IN FIGURES 2 11 AND 2 12 COMPONENT DESCRIPTI...

Page 17: ...EL OF THE ACX310S R2 LOCAL EXTENDER TABLE 2 7 ACX310S R2 LOCAL EXTENDER COMPONENTS NUMBER IN FIGURES 2 13 AND 2 14 COMPONENT DESCRIPTION 1 1 Power Status LED Displays the status of the extender See Ta...

Page 18: ...16 BACK PANEL OF THE ACX310S R2 REMOTE EXTENDER TABLE 2 8 ACX310S R2 REMOTE EXTENDER COMPONENTS NUMBER IN FIGURES 2 15 AND 2 16 COMPONENT DESCRIPTION 1 1 Power Status LED Displays the status of the e...

Page 19: ...ATOR FUNCTIONS COLOR BLINKING BLINKING ACTIVE CONNECTION VIDEO EXTENDED USB INITIALIZATION USB DATA RECEIVED IDENTIFY COMMAND AUTO UPDATE MODE Main LED Red Yes No No Red Slow No No No Update failed Or...

Page 20: ...et to the bottom the units 3 1 2 MOUNTING KITS OPTIONAL The following mounting kits are available Rackmounting kit part number ACX300 RMK Under desk mounting kit part number ACX300 DMK DIN rail mounti...

Page 21: ...he other end of the supplied DVI cable to the DVI connection on your computer 7 Connect one end of the supplied USB cable to the USB connection on the local unit 8 Connect the other end of the supplie...

Page 22: ...rk Switch 19 Connect a power supply to the DC connection on the local unit 20 Connect the other power supply to the DC connection on the remote unit 3 3 STARTUP To start up the system without a switch...

Page 23: ...TALLATION 3 5 REMOVING A CATX CABLE To remove a CATx cable Press the latch down and slowly pull the cable out local pc in out kvm link usb FIGURE 3 4 REMOVING A CATX CABLE 3 6 REMOVING A FIBER CABLE T...

Page 24: ...u appears with an overview of the sub menus 3 To access a sub menu press the applicable key FIGURE 4 1 MAIN MENU 4 2 STATUS MENU In the Status Menu the current status of the extender connection is dis...

Page 25: ...N 4 4 PERFORM A FIRMWARE UPGRADE The latest version of the firmware can be downloaded from the BlackBox com website by typing the part number ACX300 R2 in the search field and going to the Resources t...

Page 26: ...blackbox com to get the unlock code from your supplier by providing us with the 9 character device ID and the serial number of your KVM extender 4 Press the M key to enter the unlock code 5 Enter the...

Page 27: ...SB Memory Option is enabled USB flash storage and external storage devices can be accessed via the extender If your extender was provided with the USB Memory Option you can enable and disable at any t...

Page 28: ...nformation is used by the PC 1 Make sure the main menu is open 2 Press the O key The DDC Option menu appears Press 0 to use the DDC information from the monitor attached to the remote extender Press 2...

Page 29: ...erences which can be enabled or disabled by pressing the applicable key To access the Extender Settings menu 1 Make sure the main menu is open 2 Press the G key The Extender Settings menu appears 3 Th...

Page 30: ...Press the V key The VGA menu appears Press F1 to move the display area up Press F4 to move the display area down Press F2 to move the display area to the left Press F3 to move the display area to the...

Page 31: ...11 VGA PREFERENCES SCREEN 4 9 2 ENABLE OR DISABLE THE USB COMPATIBILITY MODE The USB compatibility mode can be enables or disabled To enable disable the USB compatibility mode 1 From the Extender Sett...

Page 32: ...it is disabled To set the volume 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the A key The Audio Input Gain menu appears Press 0 to turn off the volume P...

Page 33: ...baud rates the following settings are available via the menu TABLE 4 3 SERIAL PORT SETTINGS BAUD RATE PARITY STOP BITS 4800 None 1 9600 Odd 2 19200 Even 38400 Mark 57600 Space 115200 230400 To set th...

Page 34: ...tead of a black screen when the monitor extender is disconnected from the PC extender To show that it is the last image received the edges of the screen flash red To enable or disable the Last Image R...

Page 35: ...g multimedia applications Not all monitors support this method so by default this option is disabled To turn on monitor synchronization 1 From the Extender Settings menu press the R key The Remote Set...

Page 36: ...ode lets the extender turn off its video out when the remote extender does not receive a video signal for more than a minute To turn on or off the power saving mode 1 From the Extender Settings menu p...

Page 37: ...rtz To select a keyboard layout 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the K key The Keyboard Locale menu opens Press E to select English QWERTY Pre...

Page 38: ...oard Shortcuts menu lets you edit the preferred shortcuts for common commands To edit the shortcuts 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the H key...

Page 39: ...vorite number Each favorite number corresponds to a hot key combination that can be used to quickly connect to the desired computer without having to access the switching menu For example favorite 1 h...

Page 40: ...ender that should display the user s screen The key G stands for get screen If the console unit from which this command is executed currently has a partner a disconnect is executed before the video of...

Page 41: ...word The Network Setting menu opens NTOE To prevent unauthorized access to the Network Settings this option is protected by a user password combination Access is only allowed for users with administra...

Page 42: ...ion Overview provides an overview of the current connections as well as the free PCs and consoles on the network You may break a connection remotely or assign a PC a new console or vice versa To force...

Page 43: ...WORK SETTINGS FIGURE 5 4 CONNECTION OVERVIEW SCREEN 3 Press the I key The Connection Details window opens Press the D key to force disconnect the selected device connection Press the E key or Enter ke...

Page 44: ...ails rights and groups To manage user details rights and groups 1 Make sure the Master View menu is open see Section 5 1 Access the Network Settings Menu Master View and Network Mode FIGURE 5 6 MASTER...

Page 45: ...t an Admin interrupts the connection of another Admin the interrupted Admin may reclaim the original connection Private connections can t be interrupted Master May interrupt connections of Users In th...

Page 46: ...rs 1 Make sure the Master View menu is open see Section 5 1 Access the Network Settings Menu Master View and Network Mode FIGURE 5 9 MASTER VIEW MENU 2 Press the C key The Console Extender List menu o...

Page 47: ...the status of all local units 1 Make sure the Master View menu is open see Section 5 1 Access the Network Settings Menu Master View and Network Mode FIGURE 5 11 MASTER VIEW MENU 2 Press the P key The...

Page 48: ...t PC Group 1 Team A PC Group 2 Team B PC Group 3 Alex Blair and Charlie are assigned to be members of Group 1 and Group 2 Danny Em and Frankie are assigned to be members of Group 1 and Group 3 5 6 SET...

Page 49: ...Press the A key The multi head detail menu opens Press the R key to remove an extender from the multi head set Press the Q key to exit FIGURE 5 15 MULTI HEAD DETAIL MENU 4 Press the A key to add indi...

Page 50: ...For more information about user groups and rights see Section 5 3 Manage User Details Rights and Groups Access to the network settings is always protected by a login and password even when the passwo...

Page 51: ...ect option allows you to connect automatically with a free computer if your connection is interrupted by another user This function is unavailable while using the Password System To enable the auto co...

Page 52: ...g menu Master View and Network Mode 2 Press the V key to disable or enable the option 3 To establish a private connection hold down Shift while you select a new connection either in the switching menu...

Page 53: ...to find a different local extender to connect to To enable the PC Power Down option 1 Make sure the Network Mode menu is open see Access the Switching menu Master View and Network Mode 2 Press the D k...

Page 54: ...R 5 NETWORK SETTINGS 5 13 RECONNECT ON STARTUP To reconnect on startup 1 Make sure the Network Mode menu is open see Access the Switching menu Master View and Network Mode 2 Press the T key to disable...

Page 55: ...will be required to re enter their login details when switching I Immediately User and password must be re entered for each switch N Never User and password are not required to be re entered until the...

Page 56: ...1 877 877 2269 CHAPTER 6 MAINTENANCE AND CARE CAUTION Do not use solvent containing cleansers Do not use wipes alcohols e g spiritus or chemicals as these could damage the surface To clean the product...

Page 57: ...is not working Plug out in USB of keyboard and wait until driver is installed after a few seconds Check all USB connections on both sides Local and Remote If it is still not working plug out in DC on...

Page 58: ...waste electrical and electronic equipment By disposing of the product in the proper manner you help to avoid possible hazards for the environment and public health that could otherwise be caused by im...

Page 59: ...problem We will be able to provide more efficient and accurate assistance if you have a complete description including the nature and duration of the problem when the problem occurs the components in...

Page 60: ...air of wires are not adjacent to one other The cable must at the very least meet the CAT5 specifications and be suitable for Gigabit transmission The cable should meet one of the following standards C...

Page 61: ...IA R2 include a mulitmode fiber optic SFP module that allows a transmission distance of up to 1640 feet 500 meters Dedicated fiber connection cable type duplex multimode 50 125 OM2 LC connector Wavele...

Page 62: ...EQUIREMENTS FOR A NETWORK SWITCH The entire switching network system requires its own dedicated network For security reasons it cannot be integrated into an existing company network The network switch...

Page 63: ...when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required...

Page 64: ...tes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros apar...

Page 65: ...e consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any tim...

Page 66: ...______ _ _________________________________________________________________________________________________ _____________________________________________________________________________________________...

Page 67: ...______ _ _________________________________________________________________________________________________ _____________________________________________________________________________________________...

Page 68: ...NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 COPYRIGHT 2017 BLACK BOX CORPORATION ALL RIGHTS RESERVED...

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