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INSTALLATION

29

3.4 Diagnostic

LEDs

Each DVI-D Cat X KVM-Extender is fitted with four indicator LEDs:

Power, Video OK,

Data Error, Link Status

: The

Power

LEDs are next to the Power socket.

The location of the LEDs is shown below:

Diagnostic - LEDs at DVI-D Cat X - Extender

Diagnostic LED

Power

Diagnostic LED

Video OK

Diagnostic LED

Data Error

Diagnostic LED

Link Status

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Summary of Contents for ACS2009A-R2

Page 1: ...ACS2009A R2 ACS2028A R2 ACS2209A R2 ACS2228A R2 ACS4001A R2 ACS4022A R2 ACS4201A R2 ACS4222A R2 DVI D CatX KVM Extender Single and DualHead Manual http www blackbox com ...

Page 2: ...ly locating your console 4 different types are available Singlehead and Dualhead devices for PS2 keyboard mouse and Singlehead and Dualhead devices for USB keyboard mouse This manual will tell you all about your new DVI D Cat X KVM Extender including how to install operate and troubleshoot it For an introduction to the Converter see Chapter 2 The Converter product codes covered in this manual are ...

Page 3: ...the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental o...

Page 4: ...DVI D CAT X KVM EXTENDER 4 ...

Page 5: ...2001 IEC 61000 4 4 2001 EN 61000 3 2 2001 EN 61000 3 3 2002 The device was tested in a typical configuration with PC This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment...

Page 6: ...place a power supply directly on top of a unit Do not obstruct a unit s ventilation existing holes To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved replacements Do not attempt to dismantle or repair any power supply Do not use a power supply if i...

Page 7: ...ge Contents 15 3 2 Interconnection Cable Requirements 17 3 3 System Setup 18 3 4 Diagnostic LEDs 29 4 Service Setup 31 4 1 Setup at the Local Unit 32 4 2 Setup at the Remote Unit 34 5 Troubleshooting 35 Appendix A Example Applications 39 Appendix B Rack Mount Options 41 Appendix C Audio Serial Support 45 Appendix D Calling Technical Support 47 Appendix E Specifications 49 Appendix F Connectors 51 ...

Page 8: ...t of this manual Install system 1 Connect Remote unit to KVM 2 Connect Local unit to CPU or switch 3 Connect Local and Remote units with matching interconnection cable CATx 4 Power up the system Done YES NO Link LED illuminated NO NO YES Check p s u s and connection to power outlet Power LED illuminated Check the CATx cable and CATx connectors Check settings of graphic card or boot CPU Video OK LE...

Page 9: ...he interconnecting cable Local units offer dual access allowing the connection of a second user console close to the computer 2 2 Glossary The following terms are used in this guide CATx Any Category 5 5e 6 or higher cable solid wires type AWG24 Although flexible AWG27 7 cables can be used too the length of flexible cables count twice in the calculation of the total distance KVM Keyboard Video and...

Page 10: ... X KVM EXTENDER 10 DVI D Cat X KVM Extender system example CPU with DVI D Graphic card DVI D Cat X KVM Extender system Local Console Remote Console Optional 2nd Monitor Optional 2nd Monitor Optional Serial Audio ...

Page 11: ...e or Keyboard and Touch screen etc but not e g Keyboard Mouse and Touch screen simultaneously A Hub is allowed but does not raise the number of supported devices Maximum resolution DVI D 1920x1200 60Hz over all allowed distances all resolutions below of 1600x1200 with refresh rates of at least 75Hz Supporting 16 Bit 24 Bit auto switching or fixed 24 Bit color depth user selectable Optional On Sing...

Page 12: ...l audio ACS4001A R2 KVM Extender 1x DVI USB Keyboard USB Mouse Singlehead ACS4022A R2 KVM Extender 1x DVI USB Keyboard USB Mouse Singlehead serial audio ACS4201A R2 KVM Extender 2x DVI USB Keyboard USB Mouse Dualhead ACS4222A R2 KVM Extender 2x DVI USB Keyboard USB Mouse Dualhead serial audio Upgrade Kits ACS1009A RMK 19 1U Rack mount Kit to mount up to 4 devices lower profile Singlehead w o seria...

Page 13: ...custom firmware Keyboards with built in hub are also supported but there are never more than two HDI devices supported USB Mouse Compatible with all standard 2 button 3 button and wheel mice Devices with USB connectors support ONLY Keyboard and Mouse It s possible that other HID devices Human Interface Device like touch screens graphics tablets barcode readers or similar are supported but there is...

Page 14: ...ission of screen data in not synchronous to the screen change of the graphic card Normally the transmission is terminated during displaying a frame on the screen If the device switches to the new frame during the displaying period of the old frame somewhere on the screen it s possible that you can see horizontal screen breaks in the moment of switching default On the other hand the device must idl...

Page 15: ...ender package all types DVI D Cat X KVM Extender pair Local Unit Remote Unit 2x 5V DC universal power supply for the DVI D Cat X Extender 2x US type power cord User manual Quick Setup ACS2009A R2 ACS2028A R2 ACS2209A R2 and ACS2228A R2 additionally KVM CPU cable set 1 8m with one side PS 2 6 pin mini DIN male keyboard and mouse connector and DVI D video DVI D dual link male connector other side DV...

Page 16: ...ual link male to male ACS2028A R2 ACS4022A R2 additionally Serial link cable 1 8m with one side DSUB9pin male connector other side DSUB9pin female connector 1 1 2x audio cable 1 8m 3 5mm stereo plugs ACS2228A R2 and ACS4222A R2 additionally 1x Serial link audio ZIP type cable 1 8m with one side DSUB9pin female connector 2x 3 5mm stereo plugs other side miniDIN8pin male connector If anything is mis...

Page 17: ...IA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 24 connection according EIA TIA 568A 10BaseT Use of cables from a higher category Cat5e Cat6 Cat7 is possible The use of unshielded CATx Cable is possible because of the higher electromagnetic noise sensitivity the device class may not be reached The use of flexible Cables Patch cable Type AWG26 7 is possible Because of the higher loss of the st...

Page 18: ...tor is purple and the Mouse connector is green 4 Connect the interconnect cable to the INTERCONNECT socket s 5 Connect the 5V power supply to power the unit Only use the power supply originally supplied with this equipment or a manufacturer approved replacement 6 For a dual access system connect the monitor for the Local console to the appropriate port on the Local unit The port may also be used t...

Page 19: ...U DVI keyboard mouse local DVI Monitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter remote DVI Monitor port connect to Remote console monitor Remote mouse port Remote keyboard port Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 20: ...al console 2 nd monitor 2 nd remote DVI Monitor port Connect to Remote console 2 nd monitor Connect to CPU 1 st DVI Graphic card keyboard mouse local DVI Monitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter 1 st remote DVI Monitor port connect to Remote console 1 st monitor Remote mouse port Remot...

Page 21: ...nitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter remote DVI Monitor port connect to Remote console monitor Remote mouse port Remote keyboard port Connect to CPU Audio OUT Audio IN Connect to CPU serial interface Connect to Speakers Microphone Connect to serial device ...

Page 22: ...or port Connect to Remote console 2 nd monitor Connect to CPU 1 st DVI Graphic card keyboard mouse local DVI Monitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter 1 st remote DVI Monitor port connect to Remote console 1 st monitor Remote mouse port Remote keyboard port Connect to Speakers Microphon...

Page 23: ...2 Local Remote Unit Connect to 5V Power supply INTERCONNECT carries 1 st video and data signals connect to Local Remote unit with CATx cable INTERCONNECT carries 2 nd video connect to Local Remote unit with CATx cable Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 24: ... Extender Type ACS4001A R2 Local Remote Unit Connect to CPU DVI graphic card local DVI Monitor port Connect to Local console monitor Connect to CPU USB remote DVI Monitor port connect to Remote console monitor Remote keyboard mouse port Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 25: ...nect to Local console 1 st monitor Connect to CPU USB Connect to CPU 2 nd DVI Graphic card Connect to CPU 1 st DVI Graphic card 2 nd local DVI Monitor port Connect to Local console 2 nd monitor 2 nd remote DVI Monitor port Connect to Remote console 2 nd monitor 1 st remote DVI Monitor port connect to Remote console 1 st monitor Remote keyboard mouse port ...

Page 26: ...Remote Unit Connect to CPU DVI graphic card local DVI Monitor port Connect to Local console monitor Connect to CPU USB remote DVI Monitor port connect to Remote console monitor Remote keyboard mouse port Connect to CPU Audio OUT Audio IN Connect to CPU serial interface Connect to Speakers Microphone Connect to serial device ...

Page 27: ... CPU USB Connect to CPU 1 st DVI Graphic card 2 nd local DVI Monitor port Connect to Local console 2 nd monitor 2 nd remote DVI Monitor port Connect to Remote console 2 nd monitor 1 st remote DVI Monitor port connect to Remote console 1 st monitor Remote keyboard mouse port Connect to CPU 2 nd DVI Graphic card Connect to Speakers Microphone Connect to serial device Connect to CPU serial audio port...

Page 28: ...222A Local Remote Unit Connect to 5V Power supply INTERCONNECT carries 1 st video and data signals connect to Local Remote unit with CATx cable INTERCONNECT carries 2 nd video connect to Local Remote unit with CATx cable Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 29: ...h four indicator LEDs Power Video OK Data Error Link Status The Power LEDs are next to the Power socket The location of the LEDs is shown below Diagnostic LEDs at DVI D Cat X Extender Diagnostic LED Power Diagnostic LED Video OK Diagnostic LED Data Error Diagnostic LED Link Status ...

Page 30: ...y Video Okay Green LED Off On No or invalid video signal detected Device ready Link Status Green LED blinking On No CATX connection Device ready Data Error Green LED Off blinking On Device ready Errors through data transmission over CATX Cable Cable too long too high attenuation or too much EMI interferences ...

Page 31: ...he Local Unit and or the Remote Unit Unscrew the Philips type screws at both sides at the bottom of the device Carefully displace the lower and upper shells of the case The diagnostic LED Video OK is located at the local unit between the both DVI connectors The diagnostic LED Link Status is located near to the CATx connectors Fastening screw on the bottom of the device Fastening screw on the botto...

Page 32: ... Use the diagram to locate jumpers DDC You can select whether the DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table DDC JP1 JP2 From internal Table From local Monitor Loading the DDC Information from the Remote Monitor into the internal DDC Table see also below Loading the DDC Information from th...

Page 33: ...cal Unit and stored into the DDC EPROM After a successful programming of the DDC EPROM the Video OK LED at the Local Unit is blinking rapidly for approx 1 second Done Selection of Color depth You can select whether 16 24Bit AUTOSELECT colors 64K 16M colors are transmitted default or 24Bit colors 16M colors AUTOSELECT means that as far as the screen content allows high data compression 24Bits are t...

Page 34: ...ly the transmission is terminated during displaying a frame on the screen If the device switches to the new frame during the displaying period of the old frame somewhere on the screen it s possible that you can see horizontal screen breaks in the moment of switching On the other hand the device must idle until the actual frame is displayed completely until VSYNC the number of frames per second tra...

Page 35: ...a have to be reduced before transmitting This is done in a first step by a so called RLE Run Length Encoding algorithm If this loss less compression does not reach the required amount frames are dropped The frame actually transmitted is transmitted completely even if the graphic card generates a new frame This new frame is discarded Because of this behaviour the count of frames per second fps may ...

Page 36: ... connected to the PC keyboard port to provide power You have plugged keyboard and mouse cable to the CPU ports while the CPU was powered There you first have plugged the Keybord cable then the Mouse cable Please unplug and replug the keyboard cable If the mouse still does not work please reboot the CPU The K M sub electronics are powered by the CPU keyboard port If you first plug in the keyboard c...

Page 37: ...c Depending to our experiences even a step from 100msec delay to 140msec i e by inserting an extender system to a CPU monitor link may cause visible effects Please note that even a monitor directly connected to a CPU has a delay of 70 to 175msec So under special conditions even the bare CPU monitor link shows this rubber band behaviour If you now insert an extender system the problem may occur and...

Page 38: ...DVI D CAT X KVM EXTENDER 38 Other USB devices Your USB device does not work You have connected a non HID device There are supported HID devices only All other devices are dismissed ...

Page 39: ...S 39 Appendix A Example Applications This section illustrates some specific applications using the DVI D Cat X Extenders DVI D Cat X KVM Extender with optional secondary screen DVI D Cat X KVM Extender with optional secondary screen ...

Page 40: ...DVI D CAT X KVM EXTENDER 40 4 CPU s local outputs managed through a KVM Switch and a single console Remote Consoles up to 140m away DVI D Cat X KVM Extender local Consoles through a KVM Switch ...

Page 41: ... 103x143x29mm Singlehead Devices can be mounted into a 19 Server Rack The Rackmount Kit requires 1U Rackspace Blindplates in the list of parts delivered allow to cover unused device positions Mounting instruction Align the holes on the base plate with the vacant screw holes on the base of the device Fasten the base of the unit to the plate of the mounting kit Only use the supplied short screws to ...

Page 42: ...ition you can install a rack mountable p s u type ACS2228A PS instead of an extender device This p s u allows to power up to 3 devices singlehead or dualhead Please note Use the back moved mounting holes to fix the p s u After mounting the p s u the circuit break switch is not longer easily accessible it is covered by the cover strip ...

Page 43: ...ndplates in the list of parts delivered allow to cover unused device positions Mounting instruction Align the holes on the base plate with the vacant screw holes on the base of the device Fasten the base of the unit to the plate of the mounting kit Only use the supplied short screws to prevent damages on the PCB s Close the remaining gaps with blanking plates base plate 8 pieces spacer M2 5x2 8 pi...

Page 44: ...ifferent count of devices 1 4 pieces In the leftmost position you can install a rack mountable p s u type ACS2228A PS instead of an extender device This p s u allows to power up to 3 devices singlehead or dualhead Only use the supplied short screws to prevent damages on the PCB s ...

Page 45: ...al port is wired as DTE i e the same as that on a PC To connect a serial printer or other DTE rather than DCE device to the Remote Unit you will need a Null Modem crossover cable between the Remote Unit and the printer A serial touch screen may be plugged directly into the Remote Unit Please note that media and Dual head KVM Extender support a 3 wire connection only Tx Rx GND Attached devices must...

Page 46: ... end of the link Audio Interface Using a Microphone A microphone may be plugged into the Line In connector on the Remote Unit There are two ways of setting up a microphone The Local Unit s Line Out connection should normally be wired to the microphone input Red on your sound card The sound card should then be set up to provide additional amplification 20dB This is the preferred connection method A...

Page 47: ...urs The components involved in the problem that is what type of computers what type of keyboard brand of mouse make and model of monitor type and make of cable etc Any particular application that when used appears to create the problem or make it worse The results of any testing you ve already done To solve some problems it might be necessary to upgrade the Extender s firmware If this turns out to...

Page 48: ...kbox fr 33 820 07 09 11 33 820 05 07 09 Germany www black box de techsupp black box de 49 811 5541 110 49 811 5541 499 Ireland www blackbox co uk techhelp blackbox co uk 353 1 662 2466 353 1 662 2477 Italy www blackbox it supporto tecnico blackbox it 39 02 27 404 700 39 02 27 400 219 Netherlands www blackbox nl techsupport blackbox nl 31 30 241 7799 31 30 241 4746 Norway www blackboxnorge no suppo...

Page 49: ...igh speed transmission Wiring according to EIA TIA 568B Gigabit Ethernet Audio Interface Description Bi directional stereo audio link Transmission Method Digitized virtually CD quality audio 16 bit 38 4KHz Signal Levels Line Level 5 Volts Pk Pk maximum Input Impedance 47K Local Unit Connectors 2 x 3 5mm stereo jack socket Line In Line Out Remote Unit Connectors 2 x 3 5mm stereo jack socket Line Mi...

Page 50: ... EIA TIA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 24 wiring acc EIA TIA 568A 1000BaseT CATx Patch cable AWG26 7 S UTP CATx cable acc EIA TIA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 26 7 wiring acc EIA TIA 568A 1000BaseT Size and Shipping Weight DVI D Cat X Singlehead w o audio serial Dualhead and Singlehead w Weight 0 6kg 1 3lb each 103 x 143 x 29mm 4 x5 6 x1 1 2 devices 103 x 1...

Page 51: ...ignal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5V high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal u...

Page 52: ...a 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 PS2 KBD CLK 12 PS2 MOUSE CLK 20 PS2 MOUSE VCC IN 5V not required 5 PS2 KBD DATA 13 PS MOUSE DATA 21 PS2 KBD VCC IN 5V always required 6 DDC Input SCL 14 5V In for DDC 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Analog VSYNC 16 Hot Plug recognition 24 T M D S clock C1 n c C...

Page 53: ... connector Local Unit Pin 1 KBD DATA 2 MOUSE DATA 3 KBD MOUSE GND 4 VCC 5V 5 KBD CLK 6 MOUSE CLK Keyboard Mouse connector output connector Remote Unit Pin Keyboard Pin Mouse 1 KBD DATA 1 MOUSE DATA 2 2 3 KBD GND 3 MOUSE GND 4 VCC 5V 4 VCC 5V 5 KBD CLK 5 MOUSE CLK 6 6 ...

Page 54: ...rd Mouse Connector USB Typ B connector at Local Unit Pin Signal 1 VCC 5V Red 2 Data White 3 Data Green 4 GND Black Keyboard Mouse Connector USB Typ A connector at Remote Unit Pin Signal 1 VCC 5V Red 2 Data White 3 Data Green 4 GND Black ...

Page 55: ...MOUSE DATA 2 1 MOUSE DATA 3 KBD GND 3 KBD GND 3 MOUSE GND 4 VCC 5V 4 VCC 5V 4 VCC 5V 5 KBD CLK 5 KBD CLK 6 6 MOUSE CLK 6 5 MOUSE CLK Audio serial Adapter to connect audio RS232 to Local Unit Dualhead Devices only Pin 1 AUDIO GND 2 RS232 GND 3 AUDIO OUT RIGHT CHANEL 4 AUDIO OUT LEFT CHANEL 5 RS232 RxD 6 AUDIO IN RIGHT CHANEL 7 AUDIO IN LEFT CHANEL 8 RS232 TxD ...

Page 56: ...XTENDER 56 RS232 Singlehead Devices only 9 pin DSUB female Local Unit 9 pin DSUB male Remote Unit Pin Signal 1 Not connected 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 Not connected Power Pin Signal inner 5V outer GND ...

Page 57: ...APPENDIX F CONNECTORS 57 CATx Interface Pin out according to EIA TIA 568A 1000BaseT Pin Pin 1 D1 5 D3 2 D1 6 D2 3 D2 7 D4 4 D3 8 D4 1 8 ...

Page 58: ...NOTES ...

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