5
PROBLEM
POSSIBLE CAUSE
SOLUTION
Foods being sliced or
shredded fill up on one
side of the bowl.
This is normal.
Stop processing
occasionally and either
even out the food in the
workbowl or move it
to another bowl. When
food accumulates
close to the disc, empty
the workbowl before
continuing.
Some pieces of food
remain on top of the
slicing/shredding disc.
This is normal.
Slice or shred those
pieces by hand or
save for another use,
like soups that will be
pureed.
Soft cheese collects on
top of the slice/shred
disc.
The cheese was not cold
enough. The pressure
exerted on the pusher
was too great.
Be sure soft cheeses
are well chilled or place
in freezer until knife
inserted into cheese
penetrates about
½-inch. Remember food
pusher is to be used as a
guide; never exert hard
pressure on the food
pusher.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Food is unevenly
chopped.
Workbowl is overfilled.
You may be running
the bowl continuously
instead of on PULSE
(P). Food may be cut in
random sizes.
Smaller amounts will
process more evenly. Use
the PULSE (P) button in
5-second increments or
less. Allow the blades to
stop completely before
pressing the PULSE (P)
button again. Cut food in
same size pieces before
placing in processor.
Liquid leaks from the
bottom of the workbowl.
Too much liquid in the
workbowl.
Process smaller
amounts. When
processing liquids, do
not add more than
3 cups to workbowl.
Do not remove
the blade before
removing workbowl
from processor when
processing liquids.
Sliced foods are uneven
and slanted.
The feed chute has not
been well packed or
uneven pressure has
been applied to the
food pusher during
processing.
Cut pieces in even
lengths, just a little
shorter than the length
of the feed chute. Pack
the chute carefully and
maintain even pressure
on the food pusher
as the food is being
processed.
TROUBLESHOOTING
