BKI BHI, Service Manual

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CS-TM-018.01 Revised 03/22/13
BKI LIMITED WARRANTY
2812 Grandview Dr. • Simpsonville, SC 29680 • USA
(864) 963-3471 • Toll Free: (800) 927-6887 • Fax: (864) 963-5316
WHAT IS COVERED This warranty covers defects in material and workmanship under normal use, and applies
only to the original purchaser providing that:
The equipment has not been accidentally or intentionally damaged, altered or misused;
The equipment is properly installed, adjusted, operated and maintained in accordance
with national and local codes, and in accordance with the installation and operating
instructions provided with this product.
The serial number rating plate affixed to the equipment has not been defaced or
removed.
WHO IS COVERED This warranty is extended to the original purchaser and applies only to
equipment purchased for use in the U.S.A.
COVERAGE PERIOD Warranty claims must be received in writing by BKI within one (1) year from
date of installation or within one (1) year and three (3) months from data of
shipment from the factory, whichever comes first.
COB Models: One (1) Year limited parts and labor.
COM Models: Two (2) Year limited parts and labor. COM convection ovens also have
a two (2) year door warranty.
CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door
warranty.
BevLes Products: Two (2) Year limited parts and labor.
Warranty period begins the date of dealer invoice to customer or ninety (90) days
after shipment date from BKI, whichever comes first.
WARRANTY COVERAGE This warranty covers on-site labor, parts and reasonable travel time and travel
expenses of the authorized service representative up to (100) miles round trip and (2)
hours travel time and performed during regular, weekday business hours.
EXCEPTIONS Any exceptions must be pre-approved in advance and in writing by BKI. The
extended door warranty on convection ovens years 3 through 5 is a parts only warranty and
does not include labor, travel, mileage or any other charges.
EXCLUSIONS Negligence or acts of God,
Thermostat calibrations after (30) days from equipment installation date,
Air and gas adjustments,
Light bulbs,
Glass doors and door adjustments,
Fuses,
Adjustments to burner flames and cleaning of pilot burners,
Tightening of screws or fasteners,
Failures caused by erratic voltages or gas suppliers,
Unauthorized repair by anyone other than a BKI Factory Authorized Service Center,
Damage in shipment,
Alteration, misuse or improper installation,
Thermostats and safety valves with broken capillary tubes,
Freight – other than normal UPS charges,
Ordinary wear and tear,
Failure to follow installation and/or operating instructions,
Events beyond control of the company.
INSTALLATION Leveling, as well as proper installation and check out of all new equipment -
per appropriate installation and use materials – is the responsibility of the dealer or
installer, not the manufacturer.
REPLACEMENT PARTS BKI genuine Factory OEM parts receive a (90) day materials warranty effective from the
date of installation by a BKI Factory Authorized Service Center.