NOTICE
To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
Storing Your Machine
Download the
BISSELL Connect App
for more useful tips on storing and maintaining
CrossWave Cordless Max.
Store CrossWave® Cordless Max in a protected, dry area. Since this product uses water, it must not
be stored where there is danger of freezing. Freezing will damage internal components and may void
the warranty.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
Warranty
2-Year limited warranty, may vary by state. Visit
support.BISSELL.com
or call 1-844-383-2630
for complete warranty information.
Problem
Possible Cause
Remedies
Battery icon
on digital
display shows
3 red lights.
Brush roll obstruction.
Remove hair and debris from brush roll window,
brush roll and gear at end of the foot.
Dirty water
tank icon
digital display
is illuminated
amber.
Dirty water tank is full.
Remove and empty tank. Thoroughly clean tank
and sensors. Place tank back into the machine.
Dirty water tank is not seated
properly.
Reseat tank.
Machine is
leaking.
Brush roll is dirty.
Place the machine on the 3-in-1 Docking Station
and run the Clean Out Cycle.
Over-saturation of water on
ground.
Turn machine ON, recline and make two passes
without dispensing solution.
Loss of suction
power.
Brush roll window is not
latched in place.
Reinstall brush roll window.
Debris channel in foot is
clogged.
Clean the channel with a paper towel.
Filter clogged by debris.
Remove filter from the top of the dirty water
tank, remove debris clogging the filter screen
and clean the filter.
Note:
Any other servicing should be performed by an authorized service representative.
EN
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