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GETTING STARTED  

 
Switch phone on. 
 
On first use it connects to the Internet and downloads the required settings from the Birchills Telecom site. 
 
The phone reboots and then performs as below 
 
It displays a series of stars and then displays WAIT LOGON 
 
Once operational, it displays DHCP at the top left of the screen and SIP at the right and the current date and time. 
 
DHCP stands for Dynamic Host Configuration Protocol  
 
SIP stands for Session Initiation Protocol   
 
Both terms are explained in the glossary at the end of this document. 
 
If the connection to the Internet is not present it displays the “WAIT LOGON” message for a prolonged period before displaying 
the date Jan 01 00 00 00 and at top left DHCP flashes. Connecting to the Internet now brings up the correct date and the DHCP 
and SIP display. 
 
You now need to sign on to the Birchills Telecom network and get a phone number. To do this please call 12345 which will con-
nect you to the Activation hotline which operates 9.00 am to 5.00pm, Monday - Friday. We will need the 4 digit serial number of 
your phone. Unless your organisation has previously registered, we will also need your bank details to set up a direct debit  and 
you will also need to choose a phone number. Once we have those details the phone will be activated with a £50 credit limit. 
This amount is for our mutual protection – it prevents unauthorised users running up large bills and can be increased by calling 
us if this doesn’t meet with your needs. 
 
Your Birchills Telecom handset  will then be ready for use. 

 

Birchills Telecom Ltd, 34 Green Lane, Walsall, West Midlands, WS2 8HB 

t: 01922 21 33 33 e: [email protected] w: www.birchills.net 

Summary of Contents for IP 01

Page 1: ...1 Enterprise SIP Phone and Network Introduction Manual Join The Better Network Today Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 f 01922 21 33 44 e admin birchil...

Page 2: ...e Features 4 Phone Specification 4 Introduction 5 Easy set up guide 6 Key details 8 Getting started 10 Settings 11 Accepting a call 11 Making a call 11 Ending a call 11 Transferring a call 11 Call hol...

Page 3: ...Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not install the phone in places where there is direct sunlight Avoid exposing the phone to high temperatures lo...

Page 4: ...eatures Flexible dial map Hotline Empty calling reject Black list for reject authenticated call limit call No disturb Caller ID Internal phonebook stores up to 500 numbers Logs Incoming calls Outgoing...

Page 5: ...ike then enabling a QoS solution such as the Broadband Connect solution from Birchills Telecom will solve this problem There is a cost for this service If you want to change anything this manual will...

Page 6: ...Fig 1 Contents in the Box Fig 2 Plug into Handset Fig 3 Plug Handset into Phone Fig 4 Plug in Power Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e admin birchills...

Page 7: ...pty 3 If there is no socket available then you can unplug the network connection from the back of your computer and plug it into your WAN socket on the handset Then plug one end of the yellow cable in...

Page 8: ...rs List Navigation Key Hold Mute Re Send Hands Free System Info Enter Exit Message Wait Conference Transfer Delete Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e...

Page 9: ...rn up or turn down the handset volume when a call is ringing you can use this key to adjust the ring volume Transfer Allows transfer of calls Conference Allow conference calls Delete Modify current se...

Page 10: ...to the Internet now brings up the correct date and the DHCP and SIP display You now need to sign on to the Birchills Telecom network and get a phone number To do this please call 12345 which will con...

Page 11: ...You can input the number to call and press the key or the r send key or You can use a hands free mode by pressing the loudspeaker you will hear the dial tone then input the phone number you wish to c...

Page 12: ...Option 1 A dials B s number once B has answered Press the Hold key and the call will be on hold While a call is on hold you can dial C and confirm it pressing the button Pressing the Hold key again y...

Page 13: ...e Phone Book key The word CURRENT appears pressing the down Navigation key brings up the word ADD Pressing the Enter key now displays INPUT NAME The name is entered using the key pad with each letter...

Page 14: ...ecom Control Panel Intercom Services The intercom services are not available by default To alter settings please use the Birchills Telecom Control Panel Do Not Disturb 78 Activate Do Not Disturb When...

Page 15: ...wer is removed from the phone 3 for Advanced Options There are currently no advanced options available 0 to access the mail box it will then give you the following options 1 Record unavailable message...

Page 16: ...ttp sip1 cloudnetuk com A valid username A valid password If you do not know these then talk to your system administrator or call Birchills Telecom Enter the username where it asks for Login and Passw...

Page 17: ...d the extensions Also in the home screen in addition to the above you are also able to view information about the extension the public telephone number assigned to the extension the internal extension...

Page 18: ...the extension the system can perform a set of predefined actions For example let s assume that from 9 00 to 17 00 you are working and that you are waiting for an important call All you have to do is t...

Page 19: ...ion Authentication to reach extension This feature ensures privacy by requesting callers to provide a secret password before being connected to the extension Cascade calls to extension after x seconds...

Page 20: ...example in the incoming and outgoing call rules you can set time intervals when the rules apply E Mail Templates You can set the system to send emails to any address on the following events happening...

Page 21: ...esponsible for ensuring that the user adhere to all relevant laws and legislation pertaining to any actions performed with Birchills Telecom telecommunication equipment or systems You can also listen...

Page 22: ...location from which the call originated Emergency calls may fail if there is a power failure or broadband connection failure Wherever possible alternative arrangements should be made 5 The Service wil...

Page 23: ...RMATION For charges and calling plan information please visit our website at www birchills net Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e admin birchills net...

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