- Frequently Asked Questions
3
MCOT Service FAQ
What can I expect while on service?
Reports will be generated and sent to your
physician for review.
We may contact you for the following:
• A break in service greater than 24 hours
• Troubleshooting
• Physician request
Do I have to record symptoms?
It is not mandatory to record symptoms.
Recording symptoms when you feel them will
provide additional information on the reports
sent to your physician. When a symptom is
recorded the monitor gathers and transmits
the data associated with the symptom, as well
as ECG data that occurred before and after the
symptom was recorded. There is no need to
call to confirm the receipt of your recording
.
How do I order more supplies?
Email:
Phone:
1-866-426-4401
Include your full name, date of birth, delivery
address, supplies needed and supplies
remaining. Please allow 3-4 business days
for delivery.
Can I shower while monitoring?
Yes, please refer to page 12 for instructions.
How far away can I be from the monitor?
Please refer to page 6 for information.
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Frequently Asked Questions