- Frequently Asked Questions
3
PAGE 16
Frequently Asked Questions
3
Service FAQ
•
What can I expect while on service? (p.17)
•
Do I have to record symptoms? (p.17)
•
How do I order more supplies? (p.17)
•
Can I shower while monitoring? (p.17)
•
How far away can I be from the monitor? (p.17)
•
Am I required to wear the monitor all
the time? (p.18)
•
Will traveling while monitoring affect my
monitor transmissions? (p.18)
•
How long will the monitor last when fully
charged? (p.18)
•
Should I wear the monitor while exercising?
(p.18)
•
If I end service early, will my estimated cost
be reduced? (p.18)
Features & Troubleshooting FAQ
•
Why is the monitor beeping? (p.19)
•
The monitor screen is non-responsive, what do
I do? (p.19)
•
The monitor indicates “move to a better cell
coverage area,” Why am I getting this message?
(p.19)
•
How do I change the volume setting? (p.19)
•
Will the monitor alert me if there is something
wrong with my heart? (p.19)
•
Can I reply to a text message on my monitor?
(p.19)
Reporting FAQ
•
When will my physician get my results? (p.20)
•
Will Customer Service call me if I have an
arrhythmia? (p.20)
•
Can I have my reports sent to me or another
physician? (p.20)