background image

DVT12T3 

 

 

46

 

 

Extra error code shown on 

ONE DOWN

/

SYSTEM DOWN (Drive error) 

          Hardware Error                           

       

       

 

      Software Error   

r

 

IDE register read / write

 

 

U

 

undefined command error

 

 

A

 

disk dma time out ? no pend in exe auto

 

E

 

chip busy soft error

 

B

 

bad block detected

 

C

 

uncorrectable error detected

 

D

 

data transfer requested

 

E

 

IDE drive busy in start

 

I

 

ID not found

 

M

 

data address mark not found 

 

N  Disk Time out in write sequence 

O

 

command aborted

 

Time out to data shortage 

R

 

IDE drive ready time out

 

S

 

unable to find track 0

 

T

 

(dummy)busy time out or so

 

Y

 

disk not present in write

 

Z

 

Not Ready in Command

 

z

 

other error

 

L

 

capacity error

 

W  Disk Not Ready in command begins 

disk not present in operation without write 

 

 

 

Extra information for Retry detection and Drive SENSE DATA 

 

A Retry mark will be displayed when retry was occurred. 

 

Although DVPro T10 is designed to isolate a failed drive to avoid data corruption, it is necessary to check 

drive for permanent failure or occasional failure by several retries on Write or Read.   

 

A Retry mark can be seen on 

RAID-x Normal

  display if retries were performed.

 

While controller is at 

normal operation, press MODE and SELECT button will allow you to check and clear the retry mark.   

 

RAID-6 

NORMAL 

 

   

 

 

The retry mark is shown after 

“NORMAL” case   

 

Host write data transmission error 

P

 

 

Host bus parity error before data out process ending

 

Q

 

 

Host bus    parity error in middle of data out process

 

R

 

 

Host bus parity error on data in phase

 

I

 

 

Sequencer interrupt on Initiator error

 

 

 

Data out transmission error detected abortion of condition check

 

 

 

Data write recovered by retry

 

 

  Read error occurred on parity generation read operation. Recovery was taken 

 

When 

S

or

Z

or

z

is appended, there 

is  high  possibility  that  drive  is  failed. 

Please  contact  technical  support  before 

taking any action. 

Summary of Contents for DVPro DVT12T3

Page 1: ...DVPro High Performance Storage System User Manual DVT12T3 Thunderbolt 3 User Manual Ver 1 0...

Page 2: ......

Page 3: ...ols are listed in the following picture This symbol means that you should pay extra caution This symbol indicates something you absolutely must not do This symbol indicates something you must do WARNI...

Page 4: ...rohibited to reproduce any part of this manual in any form or by any means without prior written permission of the manufacturer and the author Manufacturer assumes no liability or responsibility for a...

Page 5: ...DVT12T3 2...

Page 6: ...n from Front Panel Operation 15 2 5 1 Method to setup Ethernet IP address by front panel 15 2 5 2 Browse Current Parameters 16 2 5 3 Real time Transfer Speed and Enclosure Status Information 16 2 6 We...

Page 7: ...able Rebuild Rate HDD Patrol and spot error recovery LCD and keypad operation for status monitoring and system configuration Web GUI status monitoring and system configuration Support Mac OS 10 6 or a...

Page 8: ...le unless specified Screws 50 pcs of screws for drive installation Quick Installation Guide A quick guide for drive installation and introduction Host cable Thunderbolt 3 Type C cable 5A 2M Type C cab...

Page 9: ...DVT12T3 6 Rear View Side View Disk 0 Disk 1 Disk 10...

Page 10: ...tialization Power on Initialization 2 Configure parameters See Chapter 2 3 Stop buzzer alarm Buzzer stopped immediately by pushing one time SELECT Button Setup Parameter LCD Display Message display sc...

Page 11: ...lease refer to Chapter 2 or Quick Installation Guide for RAID configuration and drive installation Power on the storage and check if LCD showed RAID 6 Normal Connect Thunderbolt 3 cable from host PC t...

Page 12: ...BIOS AP Inc 9 Host charge support depends on the host connected Not every host port can be charged via Type C For details please refer to the user manual of host computer...

Page 13: ...DVT12T3 10...

Page 14: ...operation Default parameters if any are followed with sign Front LCD panel acts as a short path for device configuration yet Web GUI is more convenient and recommended to be used 2 2 Introduction of...

Page 15: ...me for system initialization This action will set the device to its normal status and abort Rebuild operation if any After power on a RAID n NORMAL will be displayed on LCD RAID 6 NORMAL 2 3 Front Pan...

Page 16: ...n Memo Test 1GB Set DISK Size as 1GB Test only 1TB 2TB 3TB 4TB 5TB 6TB 7TB 8TB 10TB 12TB Set Disk Size as the number Please do not change the default setting If actual drive size was smaller than setu...

Page 17: ...command is 1 sec On this mode the recovery operation will not be processed if the host commands are continuous with less than 1 sec internal RECOVER WAIT TIME 10 Sec Usually this should not be used P...

Page 18: ...4 address is 192 168 50 210 Subnet mask is 255 255 255 0 2 5 1 Method to setup Ethernet IP address by front panel In case necessary to configure IP address by front panel you can follow below steps to...

Page 19: ...in case necessary Parameter Default or Pre set Notes Firmware Firm ware is Ver x xxx Information only for reference Vendor ID Vender ID is BIOS Information only for reference Model No Product ID is D...

Page 20: ...NO HDD PATROL It is highly recommended to leave this as default to make sure drives patrol on going Check Operating Temperature Keep pressing MODE button users can check temperature of RAID chip Core...

Page 21: ...setup Cancel the change Power Off during the parameter change Status Monitor Browse parameters During operation Press to roll to next parameters Check Error Status During operation cancel Performance...

Page 22: ...be configured correctly before launching a Web browser such as Internet Explorer To setup IP Address via front panel please refer to section 2 5 1 2 6 1 Main Screen of GUI With power on and Ethernet c...

Page 23: ...ing the requested time and apply Change Refresh Interval Drive status is differentiated by color difference Meaning of color is defined as below Green Red Yellow White Normal Drive Down One Two drives...

Page 24: ...ck on main menu Basic Parameters to show basic RAID parameters such as Basic parameter screen shot Additional Parameters Click on main menu Additional Parameters to show additional RAID parameters Add...

Page 25: ...22 Network Parameters Click on main menu Network Parameters to show Network related parameters Network related parameters screen shot Logged Data Click on main menu Logged Data to show Log data of the...

Page 26: ...nd users and should be provided to technical support staff whenever it is required 2 6 3 Management Mode Login To configure Additional parameters email notification and SNMP traps you need to login to...

Page 27: ...After clicking To Management Menu extra menu Mail Setup and SNMP Setup will be shown on Main menu as below screen capture shown User can configure EMAIL notification and SNMP setting also modifying Ad...

Page 28: ...s such as Chinese are not allowed Receiver Address partner biosap com tw Up to two receiver addresses are allowed For users who want to have more than 2 receivers you need to setup aliases on assigned...

Page 29: ...address for confirmation A failed screen There will be Sending Test Mail shown on the screen indicating the email in transmission And the log will record a message if the test mail was sent out If the...

Page 30: ...ions of Mail Notification Under below conditions the mail will be sent Drive failure One Drive Down Two Drives Down System Down Completion of Drive Recovery Recover Finished System Power Off Power Uni...

Page 31: ...er 1 2 If server is not located within LAN please input same IP address of your Gateway Click to save these IP addressed 2 Setup the level of status monitor There are a total of three categories expla...

Page 32: ...ional Parameters In Management Mode you can click Additional Parameters on main menu to make the change of those parameters Additional Parameters Page Parameter settings under additional parameters ca...

Page 33: ...e RAID storage is MUST to get into Setup mode It is to avoid user s malfunction of parameters during operation and result in possible data crash Under Setup mode you can change all kinds of parameters...

Page 34: ...BIOS AP Inc 31 Critical Parameters Click on Critical Parameters on main menu to enter Critical Parameters page Critical Parameters Page...

Page 35: ...button to save it Reboot the RAID system to make new parameters effective Press MODE button at first time power on to initialize the RAID after the change Warnings Change of any critical parameters w...

Page 36: ...Parameters page Basic Parameters Page Only Read Ahead cache size is the only basic parameter Default size is 64KB Please refer to Sec 2 6 8 for explanation of changing Additional Parameter Network Par...

Page 37: ...ameters Page After entering correct network information click Save Parameters button to save it Then reboot the RAID system to reflect the change Please refer to Chapter 2 for details of Mail SNMP and...

Page 38: ...tivity It is recommended to use Internet Explorer IE for better compatibility Browse firmware file and click Update Firmware button to start update process Once firmware update is successfully started...

Page 39: ...n will be shown Wrong firmware file or transmission error DVPro LCD Display Error has occurred during the process Warning Do not turn off RAID system at this point Instead retry again without rebootin...

Page 40: ...ions for each Mode with WEB GUI Menu Monitor Mode Management Mode Setup Mode Read Modify Read Modify Read Modify RAID Monitor O X O X X X Basic Parameters O X O X O O Additional Parameters O X O O O O...

Page 41: ...DVT12T3 38 2 8 Host LAN Configuration 2 8 1 IP Setup for Windows Go to Start Control Panel Navigate to Network and Internet Network and Sharing Center...

Page 42: ...operties First check use the following IO address Considering RAID IP ADDRESS is 192 168 50 210 set as follows IP address 192 168 50 XXX put unused address in place of XXX Subnet mask 255 255 255 0 Th...

Page 43: ...fig renew Enter ipconfig all Check if the IP Address has changed correctly 2 8 2 IP Setup for Linux Open a Terminal Window Enter ifconfig eth0 192 168 50 X Put IP that is not used in the current netwo...

Page 44: ...BIOS AP Inc 41 2 8 3 IP Setup for MAC OS X Click System Preferences Click Network Icon...

Page 45: ...DVT12T3 42 Choose Configure option to Manually Enter IP address and click Apply button to save it Make sure the address used here is not used by another device...

Page 46: ...BIOS AP Inc 43...

Page 47: ...e Check user manual to know which fan is failed Press MODE button to mute buzzer FANx OVERFLOW Fan x speed is 90 000RPM ALL FAN STOP NORMAL All fans stopped and host accessible Controller Error Dispat...

Page 48: ...5 Contact support for necessary actions Cache Buffer Error 0x Access error while cache buffer check Buffer Size Error Data inconsistent while cache buffer check Buffer Manager Link Error Cache buffer...

Page 49: ...was occurred Although DVPro T10 is designed to isolate a failed drive to avoid data corruption it is necessary to check drive for permanent failure or occasional failure by several retries on Write or...

Page 50: ...y details Read Retry in CH Err Code x Write Retry in CH Err Code x HRead Retry in CH Err Code x CH 0 Drive No 0 CH 5 Drive No 5 CH 1 Drive No 1 CH 6 Drive No 6 CH 2 Drive No 2 CH 7 Drive No 7 CH 3 Dri...

Reviews: