“I cannot make
a call.”
The handset’s keypad may be
locked
(see page 8).
Unlock it before you make a call.
Call barring to specific numbers
may have been set
and turned on (see page 29).
Barring of certain types of call
(international, or all
outside calls) may have been turned on (see page 30).
“When I press
keys, nothing
happens.”
Make sure the
batteries
are fitted in your handset. If
the Battery Level symbol on the display shows ‘low’,
recharge the batteries.
“When I key in a
number, it
appears on the
display, but I
can’t make an
outside call.”
Try moving the handset
closer
to the base unit.
Try a
different position
for the base unit — somewhere
higher if possible, or further from other electrical
equipment.
Call barring to specific numbers
may have been set
and turned on (see page 29).
Barring of certain types of call
(international, or all
outside calls) may have been turned on (see page 30).
“The phone
does not ring”
Check that the base unit’s
mains power
adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the
telephone line cable
that
was supplied with your Big Button 510. Other
telephone line cables might not work.
Check that the
total REN value
of all equipment
connected to your telephone line is no more than 4 (see
page 3). Disconnect one or more telephones and see
whether that helps.
Troubleshooting
Binatone Help Line:
0845 345 9677
(Local Call rate)
35
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