Guarantee and service
The Binatone Big Button 510 is guaranteed for 12
months from the date of purchase shown on your sales
receipt. The Guarantee does not cover damage by
misuse or negligence, or by excessive voltages — for
example, faults on the telephone line, or lightning.
Please keep your sales (till) receipt — this is your
guarantee
. You should also keep the original packaging
material.
In the unlikely event that you need to return your
Big Button 510 to our Repair Centre while it is under
guarantee, there will be a £5 handling charge.
While the
unit is under
Guarantee
1 Disconnect the base unit from the telephone line and
the mains electricity supply
2 Pack up all parts of your Big Button 510, using the
original packaging. Remember to include the mains
adapter
3 Return the unit to the shop where you bought it,
making sure you take your sales receipt
After the
Guarantee
has expired
If the unit is no longer under Guarantee, first follow
steps 1 and 2 as for repair under Guarantee. Then …
3 Call our Service Department on
0845 345 9677
and ask
for a quotation of the repair charge and details of where
to send your Big Button 510 for repair
4 Make sure you include with your Big Button 510:
■
your name and address
■
a cheque or postal order for the value of the repair
charge
5 Return your Big Button 510 to the address given by the
Service Department
Binatone Help Line:
0845 345 9677
(Local Call rate)
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