18
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Burners do not light
Lack of gas.
Evaluate if there is gas in the cylinder, if the gas
cylinder valve is open, if the gas hose is connected
and the gas regulator is open.
Broken valve.
Contact or refer the equipment to the Authorized
Service Center.
Clogged burner.
Unclog burner holes using a cleaning needle in the
stove nozzles, if it does not solve, send the
equipment to the nearest authorized dealer or
contact the factory.
Gas leakage.
See below for possible causes and solutions for gas
leakage (pg. 18).
Yellow flame, equipment
generating soot
Problem in mixing gas with
oxygen.
Each burner tube has a flame regulator, follow the
adjustment instructions in item 4.3 (operating
procedures - pg. 12);
Gas leakage.
Valve burst, loose or broken.
Send the machine to the nearest authorized service
station or contact the factory, as there are risks of
accidents.
injector nozzle valve out of
position.
Send the machine to the nearest authorized service
station or contact the factory, as there are risks of
accidents.
Defective gas canister.
Check for leaking gas using soap suds only. If there
is a leak, have the technician repeat the installation.
If leakage persists, move the canister to a well-
ventilated area and notify the dealer or distributor of
the canister.
Gas cylinder installed
horizontally.
Install the canister upright. Never turn, throw or tilt
the cylinder, as the gas may flow in the liquid phase,
canceling the function of the pressure regulator,
which can cause serious accidents.
Difficulty adjusting the
flame
Burst, loose or broken valve
Send the machine to the nearest authorized service
station or contact the factory, as there are risks of
accidents.
Gas regulator knob, broken or
worn.
To replace the regulator knob contact the factory or
refer servicing to the Authorized Service Center.
Lack of gas during
operation
Lack of gas.
Evaluate if there is gas in the cylinder, if the gas
cylinder valve is open, if the gas hose is connected
and the gas regulator is open.
Valve broken by collision.
Send the machine to the nearest authorized service
station or contact the factory, as there are risks of
accidents.
For more information and clarification, contact your nearest Authorized Service Center. See
technical assistance on our website:
Summary of Contents for Metvisa CFG04
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