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BEYERTONE

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www.beyertone.com

 

© IV-2022 BEYERTONE GmbH 

Installation guide - beyertone

®

 multiLAN Ver. 3 

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Announcement and Music-on-hold system 

with LAN interface 

 

 

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©

 BEYERTONE 

GmbH • Max-Volmer-Strasse 29 • D-40724 Hilden 

Tel.: +49 (0) 2103 / 24 80 0        

•       Fax: +49 (0) 2103 / 24 80 40 

E-mail: [email protected]     

•      Internet: www.beyertone.com 

 

Summary of Contents for multiLAN

Page 1: ...y ye er rt to on ne e m mu ul lt ti iL LA AN N Announcement and Music on hold system with LAN interface I In ns st ta al ll la at ti io on n g gu ui id de e BEYERTONE GmbH Max Volmer Strasse 29 D 4072...

Page 2: ...herefore that the programming interface on the appliance may exhibit changes compared with the information provided in this document Such changes represent an improvement in functionality and do not c...

Page 3: ...ing personal announcements 16 5 Configuring music and announcements 18 5 1 Configuring music playback MOH port 18 5 2 Configuring LINE ports announcements 21 5 3 Script programming 22 6 Mailbox functi...

Page 4: ...Installation guide beyertone multiLAN Ver 3 4 40 9 3 System reset 36 9 4 Updates and licence code 37 9 5 LED status indications 37 10 Factory settings 38 11 Troubleshooting and support 39 12 Updates a...

Page 5: ...mp3 files as well as via the comfortable web interface which also allows playing and saving the messages as mp3 files Time controlled automatic or manual switchover between four available operating mo...

Page 6: ...sary to switch the wires Never use the RJ11 cable to connect the PHONE output on the beyertone multi LAN to an a b port BEYERTONE accepts no liability for any damage caused to the appliance as a resul...

Page 7: ...ing the port expansion module switch off power and remove all connections from the device Open the unit and plug in the module on the main board securing it by two locking pins After that close the de...

Page 8: ...ce and download audio updates The green LAN socket LED means connected the yellow LED data Configuration and transfer download of audio files is done exclusively via the LAN interface When taking the...

Page 9: ...BEYERTONE www beyertone com IV 2022 BEYERTONE GmbH Installation guide beyertone multiLAN Ver 3 9 40 Front view left part beyertone multiLAN Front view right part beyertone multiLAN...

Page 10: ...n the browser login screen you will be taken to the main configuration screen Here you can access the various configuration sections for the beyertone multiLAN via the left hand menu bar The main appl...

Page 11: ...twork section do not become effective until the system has been rebooted To do so use the menu item System Restart and then log in again using a different IP address if necessary NOTE Network settings...

Page 12: ...ogue PBX extensions you can configure here through which codes call transfer and taking a call back from busy shall be initiated The following commands are allowed Code Meaning Flash pulse duration ca...

Page 13: ...note that the unit is equipped with a power reserve of 24 hours for the internal clock in case of a power failure In the Memory section you can specify how much memory capacity shall be reserved for a...

Page 14: ...to 9 In addition the timeout for the automatic logout from the browser configuration can be changed You can also log out manually at any time using the Logout link in the top menu bar Please note that...

Page 15: ...ngs you can start loading your own mp3 audio files for music and announcements into the system This can be done straight from a browser or via automatic download from a URL from a subfolder on a web s...

Page 16: ...providers mpm files are transferred to the appliance in the same way as mp3 files see description above NOTE Should you add any non royalty free tracks of your own please note any charges that may ap...

Page 17: ...The numbering of the announcement memory locations is given from 101 to 200 in the menu e g you have to enter 101 for announcement memory location 1 etc Playback Enter 4 nnn to listen to memory locat...

Page 18: ...times By this you can e g set up a basic music programme and additionally have special music pro grams only running at certain times Moreover this list view shows how the memory locations are currentl...

Page 19: ...d date time if you wish to playback this memory location from a certain or until a certain point of time determine if you wish to playback this memory location only once at the certain point of time a...

Page 20: ...yed back All other activated memory locations will not be played back for this time If no interval is pro grammed or valid any longer all activated memory locations will be played again By this you ca...

Page 21: ...nterface is selected you can define which script will be opened when a call comes on this LINE see chapter 5 3 All interfaces except analogue Per port and per operation mode Day Break Night Holiday se...

Page 22: ...as described in chapter 5 2 In the simplest case a script determines which announcement memory location shall be played back and to which number the call shall be transferred after the announcement N...

Page 23: ...e Auto Attendant area you can set up additional features if the licence Auto Attendant is activated Under DTMF 0 9 and functions can be set up which shall be executed if the caller dials the respectiv...

Page 24: ...BEYERTONE www beyertone com IV 2022 BEYERTONE GmbH Installation guide beyertone multiLAN Ver 3 24 40 Configuration Script screen...

Page 25: ...even if the maximum number of digits is not reached yet You should activate the pseudo direct dial function only for those DTMF inputs which belong to extension numbers that are allowed to be reached...

Page 26: ...ecorded when the memory is full and the caller will hear an appropriate announcement In this case some messages will have to be deleted manually before new messages can be recorded again Sorting Here...

Page 27: ...LINE ports set to the interface analogue 6 2 Listen to messages by dial in Callers messages recorded by the multiLAN can be listened to and deleted by dialing in to the unit simply via telephone To be...

Page 28: ...nters the menu PIN 4 to 8 digits default see above 1 Retrieve messages 8 Delete all messages Closes the menu call will be terminated Retrieve messages By entering 1 in the main menu recorded messages...

Page 29: ...by a click on the corresponding symbol Moreover selected messages can be deleted via the web page The login to the messages web page is done by opening a web browser and using the link to the device a...

Page 30: ...y schedule MODE LEDs Operating mode green Day green red Break red Night yellow Holiday as above but LED flashing Automatic schedule NOTE The mode switching by MODE Button can be deactivated by configu...

Page 31: ...set start and end time to the same value The same can be done with the daytime settings for days without Day mode NOTE If a time schedule is programmed and activated additional manual switching of th...

Page 32: ...for each holiday entry you can optionally define separately for each announcement port of the device a specific announcement memory location to be played back After saving the settings you will be tak...

Page 33: ...nt of the web server Otherwise down loaded files with pre determined memory location numbers see Section 8 1 will replace existing files on the same locations or without number prescription they will...

Page 34: ...red STATUS LED on the front panel of the appliance indicates the current download and the status of the network connection essential for downloading STATUS LED Meaning Green Last download OK Red Last...

Page 35: ...myserver com folder it will not access any other addresses nor in particular will it transfer any files from the appliance to the URL or delete files under the URL For the download function to work t...

Page 36: ...take approx 1 minute via the Service screen you can activate writing a log file which can be displayed afterwards via the corresponding link on the same screen additionally the Service screen provides...

Page 37: ...o CFG and or TPL files provided from the BEYERTONE support can be transferred via this firmware upload dialogue An update of the firmware can also be done via download To do this start the update dire...

Page 38: ...e g 2014 1802 10001 DHCP enabled see IP address DHCP otherwise default 192 168 1 3 Subnet mask DHCP otherwise default 255 255 255 0 Standard gateway DHCP default blank DNS server DHCP default blank Pr...

Page 39: ...ect 9 1 Is Java script activated in the browser used for configuration Should you require any technical assistance when taking your beyertone multiLAN into operation please contact the BEYERTONE custo...

Page 40: ...d semiconductor switch max 60V 50 mA Memory capacity max 5 hours announcements music mp3 at 128 Kbps max 20 hours messages Mailbox function mp3 data formats MPEG 2 Layer 3 compression files with no ad...

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