![background image](http://html1.mh-extra.com/html/benq/se0224/se0224_user-manual_2734435042.webp)
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4. Trouble Shooting
The SS0224/SE0224 can be easily monitored by its LED indicators. Please
follow the troubleshooting steps below to solve any problem you may
encounter during installation or implementation of the SS0224/SE0224.
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Check if the power cord is properly connected to the power outlet and
is firmly plugged into the power socket of the switch.
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• Check the power switch of the network device attached to the switch;
make sure it is turned ON.
• Check the network cable; make sure it is properly connected to the
switch and the network device.
• Check the network cable; make sure the UTP cables comply with EIA/
TIA 568 and Category 5 specification.
• Please check whether the RJ-45 cable is functional. Replace with
another working cable and see whether the condition can be improved.
• Use another port on the SS0116/SE0116. If a link can be established this
way, the first port is faulty. Please contact your local acercm dealer for
assistant.
• Make sure that all devices are connected to the network.
• Please ensure that the network adapter cards installed in the
workstation or other devices to the switch are in well working
condition.
[!] Contact your dealer if problem persists.