FAQ and troubleshooting
44
Defragment function takes all the scattered bits of program
data and groups them back together in the front of the drive.
1. Click
Start
>
My Computer
.
2. Right-click the hard disk's icon and select
Properties
.
3. Click the
Tools
tab and then the
Check Now
button.
4. Check all checkboxes in the dialog that follows.
5. Click
Start
.
6. Restart your nScreen. It may take a long time to
complete.
To run Disk Defragmentation in Windows XP:
1. Close all running software programs.
2. Right-click the hard disk's icon and select
Properties
.
3. Click the
Tools
tab and then the
Defragment Now
button.
4. Click
Defragment
. It may take a long time to
complete.
If Disk Defragmenter start itself over and over, it means that
some hidden background software program is still accessing the
hard disk. Restart your nScreen and try again.
USB devices quit working unexpectedly in Windows XP. Why?
This is because USB devices, such as cameras, scanners, or
printers, lose its connection and stop working unexpectedly.
Please follow the steps below to resolve the problem:
1. Click
Start
.
2. Right-click
My Computer
.
3. Click
Properties
>
Hardware
>
Device Manager
.
4. Double-click the
Universal Serial Bus controllers
branch
to expand it.
5. Right-click
USB Root Hub
, and then click
Properties
>
Power Management
.
6. Deselect
Allow the computer to turn off this device to
save power
.
7. Repeat Step 5 to Step 7 for each USB Root hub.
8. Click
OK
, and then close
Device Manager
.
There is no sound coming from the speakers.
Verify the following:
• The speakers may have been muted. Check the volume control
(speaker icon) in the notification area located at the lower
right corner of the desktop to see if the volume has been
muted. If so, please restore the volume.
• The speakers may have been turned off, or the volume may
have been set too low. Adjust the volume switch (also the
Power button). Or check the volume control (speaker icon) in
the notification area located at the lower right corner of the
desktop, and adjust volume appropriately.
• An earphone or external speakers may have been connected to
the audio output jack, turning off the nScreen's built-in
speakers automatically.
Why is the hard disk capacity displayed by the OS different from
its nominated capacity?
You may have discovered that the capacity of a 10GB hard disk
becomes 9GB when displayed from the OS, and 20GB becomes
19GB, etc. The bigger the capacity, the bigger the difference. It is
because hard disk manufacturers and OS developers calculate
