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Service and support
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Service and support
BenQ Joybook Global Online
Service
Welcome to BenQ Joybook Global Online Service
(
http://www.benq.com/support/
). In order to ensure you an
enjoyable experience with your Joybook, the following supports
are provided so you can get assisted whenever and wherever you
are.
•
Support
: Here you can select the country/region you are
located in, and visit the specific support web site.
•
Knowledge Base
: Contains answers to frequently asked
questions about the Joybook as well as additional tips.
You can access
Contact Us
to directly contact BenQ Customer
Service for answers and advice to your questions. You can also
obtain the information about the BenQ service stations in your
country.
Joybook Overseas Regional
Warranty (ORW) online
registration
Register now to get free product news and latest information
about BenQ! To register, follow the steps below:
1. Refer to the illustration below to locate the 13-digit product
serial number on the bottom side of your Joybook and write
it down.
2. Connect to
http://service.benq.com/orw/joybook
3. Click
Register Now
to begin with registration and follow
the instructions on the screen to proceed.
The website layout and content may vary by region/country.
Serial
number
JB_R48_UM EN.book Page 66 Tuesday, April 13, 2010 5:47 PM