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FAQ and troubleshooting
64
Example of a 40GB hard drive:
Exact capacity of a 40GB hard drive displayed in the OS:
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).
Furthermore, when you partition a hard drive, the system will
reserve some space on the drive for system files. Therefore, the
total capacity of a hard drive displayed by the OS will never be
the same as its nominated capacity.
I hear noise when connecting an earphone to Joybook.
The instructions below will guide you through the
troubleshooting process.
• Connect the earphone to other devices, such as a radio to see if
you can still hear that noise. If the noise persists, the earphone
may be out of order.
• If you can hear the noise only when inserting, it is the result of
high instantaneous current. It is a normal phenomenon.
How can I reduce the wearing of the screen hinge when I open
the screen?
We suggest that you open and close your screen gently and
slowly with both hands. Apply force evenly on both hands to
reduce hinge wearing and prevent deformation or breaking of
hinge due to uneven force application.
What should I do if a program in Windows freezes?
If your system freezes, press <Ctrl> + <Alt> + <Delete> keys
simultaneously, click Start Task Manager. Then, click the
Applications tab under Windows Task Manager, and then click
on the application that freezes and click End Task.
Why is my Joybook running so hot? Is it normal?
Yes. Because all the hardware is in such cramped quarters, it
tends to get hot. You should avoid using your Joybook on
blankets, bed, or other materials that keeps the heat in.
Why does my Joybook seem to turn off itself after a certain
period of inactivity?
This is the default setting of Joybook to conserve battery power.
The Joybook is configured to use the power saving feature. You
can go to Control Panel, Mobile PC, and Power Options in
Windows to adjust the setting manually.
Should I drain the battery of my Joybook every time before
charging to retain its capacity?
No. Your Joybook comes with an Lithium-Ion (Li-Ion) battery
pack. This is one of the newest cell types available. It is also the
lightest battery type currently available on a commercial basis
and can provide more power than other main cell types. There
are no known problems of memory effect with this battery type
and it is the easiest battery type to care for.
Calculation by drive
makers
Calculation by OS
developers
40GB=40,000MB
=40,000,000KB
=40,000,000,000 bytes
40GB=40,960MB
=41,943,040KB
=42,949,672,960 bytes