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FAQ and troubleshooting
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FAQ and troubleshooting
The following are descriptions of situations that you may
encounter during use of the Joybook, along with basic
troubleshooting steps. If you are not able to resolve the issue,
immediately contact a BenQ service center for assistance.
General
What is Joybook? What are the differences between the Joybook
and traditional notebooks?
BenQ call it Joybook, because BenQ has combined
entertainment and stylish design with traditional notebook's
functions. For example, enhanced 3D processing power for
gaming and movie viewing. With Joybook, you will be able to
enjoy the most exciting audio and visual experience ever!
What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high
frequency radio waves rather than wires to communicate and
transmit data among nodes. It is a flexible data communication
system implemented as an extension to, or as an alternative for,
a wired LAN within a building or campus.
What is IEEE 802.11a/b/g?
IEEE 802.11a/b/g is a technical specification issued by the
Institute of Electrical and Electronic Engineers (IEEE) that
defines the operation of 5 GHz/54Mbps, 2.4 GHz, 11 Mbps/
54Mbps, Direct Sequence Spread Spectrum Wireless Local Area
Networks (WLANs).
Battery and power
How long should I charge the battery for the first time?
The length of the charging time may vary. When the white light
of the battery indicator goes off, it means that the charging is
completed.
My computer won't start up with the battery inserted?
• Make sure the battery is properly inserted.
• Make sure that the battery is fully charged. If this does not
work, consult your BenQ dealer.
What should I do with the battery if I will not use my Joybook
for a long time?
Recharge the battery or discharge it to about 40% full, and then
store it in a dry place at about 15
°
C to 25
°
C. Extremely high or
low temperature will shorten the life of battery.