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FAQ and troubleshooting
60
Connection
Can't connect to the Internet with the built-in network interface
on Joybook?
Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.
When connecting to a local network with Joybook, the
connection is unstable.
The instructions below will guide you through the
troubleshooting process.
1. Right-click Computer and select Properties, Device Manager.
2. Double click Network adapters. When the name of the
network adapter of Joybook appears, double-click on it.
3. The Properties window will pop up. Click the Advanced tab,
and then click the Speed & Duplex item on the left.
4. Select the appropriate mode according to the settings of your
LAN service from the Value drop-down menu on the right,
and then click OK.
• If the situation persists, push the "wireless connection button"
to disable the wireless LAN to reduce interference of different
network connection modes.
I have problem setting up wireless network.
Please follow the instructions below to resolve the problem:
• Have you enabled the wireless LAN function of the Joybook?
Remember to push the "wireless connection button" to enable
the wireless LAN.
• Click the Start button and select Control Panel, Network and
Internet, Connect to a network. Make sure the connection
status is connected and with appropriate signal strength. If you
do not see the connection status, make sure your wireless
device is set up correctly so your Joybook can pick up the
signal.
• Make sure that your wireless router or access point is
broadcasting the SSID. Refer to your wireless device’s
documentation for enabling this broadcasting feature.
System
How should I resolve the "Low on Disk Space" or "Out of Disk
Space" error messages?
Windows uses disk space for operations, such as caching and
virtual memory. The Joybook may not run reliably if the hard
drive’s free disk space drops under 100MB or 200 MB. The
following instructions will help you free up the disk space.
1. Click Start and then Computer.
2. Right-click the hard drive icon and then select Properties.
3. Observe how much free space is on the hard drive.
4. To free up hard drive space, click Disk Cleanup and follow
the instructions that follow to proceed.