BenQ GSI Outdoor Leisure Series, User Manual

Page: 80 / 112

80
Troubleshooting
Problem Cause Remedy
The projector does not turn on.
There is no power from the power cable.
Plug the power cable into the AC inlet on the rear of
the projector, and plug the power cable into to the
power outlet. If the power outlet has a switch, make
sure that it is switched on.
Attempting to turn the projector on again
during the cooling process.
Wait until the cooling down process has completed.
No picture.
The video source is not turned on or
connected correctly. Turn the video source on and check that the signal
cable is connected correctly.
The projector is not correctly connected to
the input source device.
Check the connection.
The input source has not been correctly
selected. Select the correct source with the key on the
remote control.
Image is unstable.
The connection cables are not securely
connected to the projector or the signal
source.
Correctly connect the cables to the appropriate
terminals.
Picture is blurred.
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not
aligned properly. Adjust the projection angle and direction as well as the
height of this projector if necessary.
The lens cover is still closed. Remove the lens cover.
Remote control does not work correctly.
The batteries are out of power. Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26.2 feet) of the projector.