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60  Troubleshooting and service information

Engli

sh

Technical support

For technical assistance, free driver updates, product information, and news 
releases, visit the following web site:

http://www.BenQ.com

I cannot print 
images with 
PictBridge-
compliant 
printers.

The camera is connected to 
the printer when the 
camera is powered off.

Connect the camera to the 
printer, turn on the camera, and 
then select 

Printer

.

Problem

Cause

Solution

GH610 UM - EN.book  Page 60  Friday, January 18, 2013  8:35 AM

Downloaded from ManualsCamera.com Manuals

Summary of Contents for GH610

Page 1: ...GH610 GH618 Digital Camera User Manual Downloaded from ManualsCamera com Manuals ...

Page 2: ...onal purposes only Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ...

Page 3: ...er ASAP When the camera is not in use always turn the power off Plus before storing the camera in its case make sure the lens has retracted successfully and you put the lens cover back If you do not intend to use the camera for a long time please remove the batteries from the camera and store the batteries carefully Keep your camera away from sharp objects and avoid collision When the camera is no...

Page 4: ...ge 16 Setting date and time 16 Operating the camera 17 Capture mode 19 Flash mode 20 Face Tracking 21 Focus mode 22 Selecting the Shooting Mode 23 Using Aperture Priority mode 24 Using Shutter Priority mode 24 Using Manual mode 24 Using Continuous Shooting mode 25 Using Panorama mode 25 Using Smart Scene mode 27 Setting the Scene mode 27 Smile Catch 31 Blink Detector 32 Love Portrait 32 Fisheye 32...

Page 5: ...yback mode 47 Options for playback and editing 48 Enlarging an image 48 Rotating an image 48 Viewing multiple files at a time 48 Playing back video clips 49 Adjusting the playback volume 49 Slideshow 50 Deleting files 50 Protecting files 51 Red eye Removal 51 Voice memo 51 Photo Effect 52 Trimming 53 Resizing 53 Startup image 54 DPOF 54 Radial Blur 55 Working with computer and AV system 56 Bundled...

Page 6: ...English Printing with PictBridge 57 Troubleshooting and service information 58 Technical support 60 Specifications 61 Downloaded from ManualsCamera com Manuals ...

Page 7: ...p 6 Software User Manual CD 7 Pouch optional 8 Lens cover 9 Lens strap All pictures screen captures and icons used in this manual are for illustration only Actual and available products accessories as well as their appearance may vary depending on sales region If any items are missing or damaged contact your dealer Save the packaging for future shipment or storage 1 2 3 4 5 7 8 9 6 Downloaded from...

Page 8: ...1 Lens 2 Microphone 3 Zoom lever 4 Shutter button 5 Strap eyelet 6 Power button 7 AF Assist Lamp Self timer LED indicator 8 Mode dial 9 Flash 10 Speaker 11 Tripod mount 12 Battery card cover 5 6 7 8 4 3 2 1 9 11 12 5 10 Downloaded from ManualsCamera com Manuals ...

Page 9: ...tus LED No light The digital camera is off Solid green The digital camera is ready to capture images The digital camera is powering on or is in the power saving mode Status LED Blinking green The digital camera cannot focus The digital camera is capturing a video clip The flash is charging or the USB communication transfer is in progress Self timer LED Blinking red The self timer function is activ...

Page 10: ...t The LCD display on this camera is manufactured with sophisticated technology and more than 99 99 of the pixels on the LCD display meet standard specifications Yet it is possible that less than 0 01 of the pixels on the LCD display may have some light spots or show unusual colors This is normal and does not indicate display malfunction nor will this affect the pictures you take with the camera Th...

Page 11: ...ert one end of the neck strap through the strap eyelet 2 Route it through the buckle as the inner loop 3 Route the other end of the neck strap to the other strap buckle to secure it Follow the above steps to attach the other side of the neck strap 4 Insert one end of the lens strap through the strap eyelet Make a loop to secure it 5 Attach the other end of the lens strap on the lens cover Download...

Page 12: ...h the button up and then slide the battery card cover to the right to release and open it 2 Insert the batteries in the correct direction by matching the label on the battery slot 3 Close the battery card cover and then slide it to the left to lock it in place Wrapping the strap around your neck is dangerous Refrain children from playing with the strap Remove the lens cover before using the camera...

Page 13: ...ies from the camera if you are going to store the camera for a long time The batteries may be warm after being used This is normal and not a malfunction When using the camera in a cold environment keep the camera and its batteries warm by holding it inside your jacket or another warm protective environment Please select the correct battery type before use see Battery Type on page 46 for details Hi...

Page 14: ...ert an SD card in the correct direction 3 Close the battery card cover and then slide it to the left to lock it in place To remove an SD card 1 Push the button up and then slide the battery card cover to the right to release and open it 2 Lightly press the edge of the memory card to eject 3 Close the battery card cover and then slide it to the left to lock it in place Before initial use of an SD c...

Page 15: ...s not extended Opening the Flash You need to manually open the flash before switching the flash mode To open the flash Use hands to lift the flash to open it To close the flash Push down the flash to close it Before turning on the camera be sure to remove the lens cover Otherwise the lens will not be extended and the camera will beep three times When the flash is closed flash mode is automatically...

Page 16: ...Press to set the language Setting date and time When using the camera for the first time or when the battery has been removed from the camera for a long time you need to set the date and time The date and time is recorded when a video or image is captured To set date and time 1 Press Step 1 is needed only after the initial setting is complete 2 Press or to locate Date Time and then press or 3 Pres...

Page 17: ...button down it might result in a blurred photo 6 Press the Shutter button down fully to capture the image 7 To switch to Movie mode press The video recording automatically starts While recording use the Zoom lever to zoom in zoom out on the subject Press again to stop video recording Press to pause resume the video recording 8 To switch to Playback mode press In Playback mode you can view captured...

Page 18: ...matically turned off in the Movie mode In Movie mode the camera records both sound and video The recording time is continuous but recording will stop once the memory card space is full In Movie mode sound is temporarily muted during zoom in out At any time you can press the Power button to turn off the camera In Capture or Playback mode press to decide what information to show on the screen Downlo...

Page 19: ... mode 42 5 O I S Stabilizer 44 6 Number of shots available 7 Image size 36 8 Image quality 36 9 Movie size 37 10 Face Tracking 21 11 ISO 38 12 White Balance 37 13 AE metering 39 14 Exposure value EV 37 15 AF area 42 16 Histogram 17 Battery status 44 1 2 3 4 6 7 8 10 18 17 16 14 15 13 12 11 5 9 Downloaded from ManualsCamera com Manuals ...

Page 20: ... shown on the screen Icon Mode Description Auto Flash The flash fires automatically based on the photographic conditions Auto Anti Red eye Reduces the red eye phenomenon when capturing natural looking images of people and animals in low light conditions Be sure to ask the subject to look at the camera lens or get as close to the camera as possible The flash fires automatically based on the photogr...

Page 21: ...s 2 To enable this function press A icon appears on the LCD monitor Force Off The flash does not fire Select this mode when flash photography is prohibited or when the distance to the subject is beyond the effective range of the flash The flash mode is not available in Continuous Shooting and Panorama modes The flash mode will remain at Flash Off if the flash does not open When the flash is closed...

Page 22: ...us Adjusts focus automatically Macro Used when capturing images at a close distance Super Macro Used when capturing images at a very close distance Super Macro mode is automatically selected when capturing subjects from a very close distance and is not available for manual selection by the user Pan Focus Used when you want to capture the subjects in a certain focus range Infinity Used when capturi...

Page 23: ... the shutter speed is automatically determined by the lighting condition of the subject See Using Aperture Priority mode on page 24 for details 4 Manual Lets you set both aperture and shutter speed manually See Using Manual mode on page 24 for details 5 Continuous Shooting Lets you capture a series of shots with a single press of the Shutter button See Using Continuous Shooting mode on page 25 for...

Page 24: ...atch a fast moving object To adjust shutter speed in Shutter Priority 1 Set the mode dial to 2 Press 3 Press or to adjust the shutter speed 4 Press to confirm setting Using Manual mode You can choose the aperture value and shutter speed in Manual mode To adjust values in Manual mode 1 Set the mode dial to 2 Press 3 Adjust the settings Press or to adjust the aperture value Press or to adjust the sh...

Page 25: ...ode dial to 2 Press to select how shots will be stitched Icon Mode Description Burst Continuously takes pictures as long as you keep pressing the Shutter button The flash is always off in this mode Speedy Burst Press and release the Shutter button When the photo size you select is VGA Speedy Burst will shoot continuously at the speed of 30 shots per second This will stop after 1 second or when the...

Page 26: ...en icon overlaps the green block the camera will automatically take the second shot If you will only stitch two shots press to complete the panoramic picture Otherwise proceed to the next step Icon Mode Description Left to Right The direction of the succeeding shots will be to the right of the first shot Right to Left The direction of the succeeding shots will be to the left of the first shot Guid...

Page 27: ...ode dial to 2 Press the Shutter button halfway to set automatic focus The selected shooting mode is displayed in the top left corner of the screen 3 Press the Shutter button to capture an image Setting the Scene mode Select one of the following scene modes to fit your shooting condition Icon Mode Description Smile Catch Automatically takes a shot when a smile is detected Pre composition Captures t...

Page 28: ... a person stand out with smooth and natural looking skin tones Self Portrait Takes a self portrait with at least one face in a confined area Love Portrait Takes a self portrait with at least two faces in a confined area Blink Detector Warns of eye blinks if detected and lets you decide whether to save the image file Night Portrait Shoots night scenes and portraits clearly Please keep the camera st...

Page 29: ...r light source MagiQ Enhances the shadow and highlights the details of an image Backlight Increases exposure by turning on the flash when light illuminates the subject from behind Night Scene Captures photos in a low light environment such as in the evening or at night Fireworks Adds exposure time to shoot firework trails Please keep the camera steady or use a tripod while using this mode Icon Mod...

Page 30: ...on blur Please keep the camera steady or use a tripod while using this mode Sunset Captures the warmth and atmosphere represented by hue of sunrise or sunset Snow Used under a very bright light environment such as snow scenes Colored Pencil Captures the details in the image with fine linear strokes to make the image appear as a colored pencil drawing Web Auction Reduces the file size for faster in...

Page 31: ... takes a picture 5 The camera continues to detect smiles and takes more pictures Step 3 is repeated Voice Rec Voice Recording Captures background sound only no images or videos When listening to the captured audio file later you can see a unique icon that appears on the screen and indicates that this is an audio file When you are selecting from different scene modes slide the Zoom lever to for det...

Page 32: ... 3 Once faces are detected the camera will automatically take a picture after a two second countdown 4 The camera continues to detect faces and takes more pictures by repeating Step 2 This face tracking will automatically stop if no faces are detected Fisheye Simulates a fisheye lens effect and creates a distorted hemisphere like image 1 Set the mode dial to 2 Press and select Fisheye 3 Take a pic...

Page 33: ...sition and press the shutter to capture the final image Web Auction Combines a maximum of 4 shots into one single image on a VGA 640 x 480 size so it can be quickly used in situations such as Internet auctions Each picture can have different color effects 1 Set the mode dial to 2 Press and select Web Auction 3 Press or to move to the number of shots you want to take and then press Icon Mode Descri...

Page 34: ... have finished taking all pictures the camera will automatically combine these images into one Mirroring Creates a mirror image effect 1 Set the mode dial to 2 Press and select Mirroring 3 Press to switch between horizontal mirror mode and vertical mirror mode The camera will reflect the image on the black section of the screen 4 Press the shutter to capture the image 4 shots Takes four pictures b...

Page 35: ... icons in the Function menu may vary To use the Function menu 1 Press to enter the Function menu the currently selected settings are shown 2 Press or to select a menu item 3 Press or to select a setting 4 Press to confirm the setting Movie size ISO EV Compensation EV Effect Quality White Balance Metering Resolution OK Downloaded from ManualsCamera com Manuals ...

Page 36: ...16 megapixels 4608 x 3456 3 megapixels 2048 x 1536 3 2 14 megapixels 4608 x 3072 HD 16 9 1920 x 1080 in full HD format 8 megapixels 3264 x 2448 VGA 640 x 480 5 megapixels 2592 x 1944 Icon Mode Description Super Fine Best image quality with the lowest compression rate File size is the largest Fine Better image quality with medium compression rate File size is medium Normal Good image quality with t...

Page 37: ...o select an EV 1 Press EV Compensation 2 Press or to select an EV from the EV bar 3 Press to confirm setting White Balance Compensates for color temperatures in different lighting conditions so white and other colors can display properly when you capture images Icon Description Icon Description HD 720p 16 9 1280 x 720 QVGA 320 x 240 VGA 640 x 480 Web 640 x 480 Icon Mode Description Auto Adjusts wh...

Page 38: ...e picture as you increase the ISO value To select an ISO value 1 Press ISO Tungsten Used when subjects lit by tungsten incandescent lighting Fluorescent H Adjusts for fluorescent lighting Corrects the green hue of fluorescent lighting Ideal for indoor photos under fluorescent lighting without a flash Fluorescent L Manual Used when you want to manually adjust white balance in a particular lighting ...

Page 39: ...entire shooting screen but gives more importance to the values near the center Spot Detects the exposure based on the center spot in the subject area Icon Mode Description Normal No effects are added LOMO Creates a lomo like effect by adding over saturated colors dark corners and so on Vivid Adds an effect with very clear and bright color tones Sepia Adds an effect with dark reddish brown color to...

Page 40: ...r domain of an image only while making other regions black and white B W Black and White Adds an effect with monochromatic color tones Vivid Red The image becomes reddish Vivid Green The image becomes greenish Vivid Blue The image becomes bluish Before After when Color Accent Red is applied After when Color Accent Green is applied After when Color Accent Blue is applied Icon Mode Description Downl...

Page 41: ...e drive mode and set up other capture settings 1 Press 2 Press or to select a menu item 3 Press or to enter the submenu 4 Press or to select the settings 5 Press to save the setting and exit the menu mode Video recording will automatically stop when the video file size reaches 4 GB Video recording at HD 720p 16 9 1280 x 720 will automatically stop when the video file size reaches 4 GB or the total...

Page 42: ... feature allows you to add extra light when the lighting is insufficient while capturing images To set the AF Assist Lamp 1 Press AF Assist Lamp 2 Press or and then select or 3 Press Icon Mode Description 10 sec 2 sec self timer Automatically takes a picture after 2 or 10 second delay This mode is useful when you want to be part of the picture Double Performs delay and capture twice Performs a 10 ...

Page 43: ...zoom 1 Press Digital Zoom 2 Press or and then select a digital zoom type or 3 Press Date Stamp Imprints the date when a picture was taken on the picture itself To set the date stamp 1 Press Date Stamp 2 Press or and then select Date Date Time or 3 Press Instant Review This feature displays the still image that just recorded for 1 second Icon Mode Description Wise Zoom Reduces the image size and th...

Page 44: ...ilizer 1 Press O I S 2 Press or and then select or 3 Press Battery status During instant review half press the shutter to return to the capture mode When the battery power is low the Stabilizer will be turned off automatically Icon Description Battery power is full Battery power remains adequate Battery power is low Battery power is very low You should replace the battery ASAP OK OK OK OK Download...

Page 45: ...any key to resume 3 min 5 min Off The camera remains on when idle LCD Saving On For power conservation the LCD screen is automatically dimmed after the camera has been idle for 20 seconds Press any key to resume Off The LCD screen remains bright when the camera is idle Date Time Sets the date and time Language Select a language for display menus and other information File Numbering Series Stores t...

Page 46: ...ness remains at the default value Battery Type To ensure the camera displays battery level correctly set the type to match the batteries used Carbon Zinc batteries are not recommended Alkaline When using Alkaline batteries NiMH When using NiMH batteries Lithium When using Lithium batteries Manage Memory Format Formats the internal memory or the memory card Copy to Card Copies files from the intern...

Page 47: ...s that the file is protected and cannot be deleted 51 3 Indicates this file has a voice memo or the file is an audio file 51 4 Indicates the file is marked for printing 5 Displays the shooting parameters when you took the picture or playback controls Press to toggle between different displayed information 6 Date and time when the file was created 7 File number 8 Histogram 10 115 10 115 01 15 2009 ...

Page 48: ...ss to return to the normal viewing size Rotating an image You can press to change the orientation of an image at 90 degrees clockwise at a time Viewing multiple files at a time Shows up to 9 files at a time on the screen To view multiple files 1 Press to switch to Playback mode 2 Slide the Zoom lever to In this mode maximum 9 files shown in thumbnails are displayed on the screen Press or to select...

Page 49: ...ss to switch to Playback mode 2 Press or to select a video clip audio clip or voice memo that you want to play If there are more than 9 thumbnails you can press repeatedly until the scroll bar is highlighted Then you can press to move to the previous 9 thumbnails or to move to the next 9 thumbnails To cancel highlighting the scroll bar just press During video playback press to fast forward or pres...

Page 50: ...pplies a horizontal transition effect Applies a vertical transition effect Applies a horizontal transition effect by intersecting an image You can set the interval between 1 3 5 10 seconds 4 Select whether you want to repeat the slideshow 5 Select Start and press to play the slideshow Deleting files Removes selected or all files To delete files 1 Press to switch to Playback mode 2 Press Delete or ...

Page 51: ...ck mode 2 Press or to select the image you want to apply Red eye Removal 3 Press Red eye Removal or 4 Press to confirm the change and save the image file Voice memo Inserts a voice annotation to an image file To record a voice memo 1 Press to switch to Playback mode 2 Press or to select the image you want to add a voice memo 3 Press Voice Memo or 4 Select Start to start your voice recording 5 Sele...

Page 52: ...n effect to 3 Press Photo Effect or 4 Press or to select the effect Icon Mode Description Normal No effect is added to the image Sepia Recorded image will be stored in a sepia tone B W Convert image to black white Negative Colors become the opposite of what they were in the original image Mosaic Applies a mosaic tile effect to the image Vivid Red The image becomes reddish Vivid Green The image bec...

Page 53: ...e 8M 5M 3M VGA to which you want to reduce 5 Press or to locate the area to trim 6 Press to confirm the change and save the image file Resizing Changes an image file to a smaller size and overwrites the image file or saves it as another new file To resize an image 1 Press to switch to Playback mode 2 Press or to select the image you want to resize 3 Press Resize or You cannot use this function on ...

Page 54: ...inting and specify the number of print copies in advance using the camera This is extremely convenient for sending the images to a photo developing service or for printing on a direct print function compatible printer To set up DPOF 1 Press to switch to Playback mode 2 Press DPOF 3 Press or to select one of the following options To set the DPOF setting for one image in a time select One Press or t...

Page 55: ...eed To apply a Radial Blur effect 1 Press to switch to Playback mode 2 Press Radial Blur or 3 Press or to select a degree of Radial Blur 4 Press to confirm the change and save the image file You cannot use this function on images captured in Panorama mode OK OK OK Downloaded from ManualsCamera com Manuals ...

Page 56: ...puter Click this icon to access the files in your camera Connecting the camera to an AV system You can play files in your camera from an AV system such as TV or projector To connect the camera to an AV system 1 Open the USB AV port cover 2 Connect the end of the smaller plug of an AV cable to the camera MAGIX Video easy SE MAGIX Video easy SE is an intuitive video editing program Simply select you...

Page 57: ...1 Open the USB AV port cover 2 Connect the end of the smaller plug of the USB cable to the camera 3 Connect the other end of the USB cable to an available USB port on your printer 4 Turn on the printer Wait for a while until it finishes starting up and is ready to print 5 Turn on the camera 6 Select Printer and wait for the connection 7 Select one of the following options To print one image at a t...

Page 58: ... the batteries The battery power is draining quickly The external temperature is extremely low Many shots are being captured in dark places requiring a flash The batteries or camera is warm The camera or flash was used continuously over a long period of time The LCD screen is black The lens cover is on Remove the lens cover No image is displayed on the screen and the camera beeped three times The ...

Page 59: ...and that the drive for loading image files has free space equal to or greater than the memory card in the camera There is no power being supplied to the camera Replace the batteries The camera does not shoot even when pressing the Shutter button The batteries are running low Replace the batteries The camera is not in Capture mode Switch to Capture mode The Shutter button was not pressed all the wa...

Page 60: ... and news releases visit the following web site http www BenQ com I cannot print images with PictBridge compliant printers The camera is connected to the printer when the camera is powered off Connect the camera to the printer turn on the camera and then select Printer Problem Cause Solution Downloaded from ManualsCamera com Manuals ...

Page 61: ...er Speed Auto 1 2000 1 sec Manual mode 1 2000 15 sec Fireworks 2 sec Night Scene 1 2000 15 sec White Balance Auto Daylight Cloudy Tungsten Fluorescent H Fluorescent L Manual Exposure 2 0 2 0 EV 0 3EV step ISO Auto 100 200 400 800 1600 3200 3M or lower 6400 3M or lower Flash Auto Flash Auto Anti Red eye Forced On Slow Sync Forced Off Drive mode Off 10 sec 2 sec Double Power Source CIPA approximatel...

Page 62: ...Bridge compatible Accessories USB Cable Software User Manual CD Quick Guide Lens Cover Lens Strap Neck Strap Non rechargeable AA Batteries Pouch optional Available accessories depend on the actual items shipped and may vary from the list above All information designs and specifications are subject to change without prior notice Downloaded from ManualsCamera com Manuals ...

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