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I/O SETTINGS 45
PART A: CONFIGURING SETTINGS FOR THE TRACKBOX
C S D n u m b e r
Key in the CSD data call number (5). The number is needed
for transferring log from the device to the receiving mobile
phone. The receiving phone must be connected to the com-
puter.
NOTE: In order to use the CSD data connection, you need
to insert a specific SIM card (equipped with data feature), in
the receiving mobile phone. Data feature includes a sepa-
rate data call phone number, i.e. CSD number, for data re-
ception. In order to get this feature, please contact your
network operator.
For more information on receiving the log, see
S M S n u m b e r
Key in the SMS number (6).
The number is needed in order to inform and warn the ser-
vice center of some events and errors which may occur on
the way.
T
RANSFERRING
OR
CLEARING
THE
LOG
In order to be able to collect new log information, the old log in-
formation must be transferred or cleared. There are several ways
to do it:
1.
A CSD call
: If the selected procedure option contains a CSD
call, the old log will be cleared automatically after successful
CSD call.
-
However, the CSD data call can fail for reasons, such as:
CSD number is not set, establishing data call connection
is failed, ongoing data call is disconnected, or an emer-
gency call (or some other primary function) is activated
during the data call transmission.
-
If the CSD call fails
after three attempts,
an SMS will
be sent to the service center informing of reasons for
failure.
2.
An MPTP message
: Clearing or transferring the log can also
be done individually, by sending a specific MPTP message to
the device, after which the device sends or deletes the log.
-
Proceed this way if the CSD call fails after three at-
tempts, or the selected procedure option does not con-
tain a CSD call at all.
3.
Benefon Configurator
: The Event log information can also
be transferred or cleared locally, by using the Benefon Con-
figurator software and BWTrackbox cable connection.
-
You may proceed this way if you can wait until the de-
vice "returns home".
For more information on entire process, see also
Summary of Contents for TRACKBOX 2.1
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