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Maintenance
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IMPORTANT NOTE:
Wall fixings (i.e. screws/wall plugs etc.) are not supplied as these are crucially dependent upon the type of wall and
surface the surround is going to be fixed too.
The installer is therefore responsible for ensuring that suitable fittings are used as well as individual fitting situations
and environments. All mechanical fixings, for holding the surround in position, must be secured to a solid wall or
structure.
WARNING:
Before any maintenance or whilst cleaning the exterior of the fireplace, the unit should be
disconnected from the power supply and left to fully cool down.
Cleaning the Fire
Cleaning or polishing products are not recommended. Fingerprints or other marks on the front glass panel can be
removed by a piece of soft, damp, lint-free cloth with a good quality household glass cleaner. The front glass panel
should always be completely dried with a clean, lint-free cloth or paper towel.
CAUTION:
Abrasive cleaners should not be used on the glass panel. Liquids should not be sprayed directly onto any
surface of the unit.
Cleaning the Furniture
Wipe up spills with a clean damp cloth. When cleaning the furniture, we also recommend using a clean damp cloth.
Avoid using cleaners or polishes that contain abrasives, solvents, acid and ammonia.
Troubleshooting
Should you have any queries regarding this product please contact Customer Services on 01914300901 (Option 4)
or email us at [email protected]
Recycling
All cardboard packing is recyclable.
