Service
26
Service Procedure
If your STi DRIVER ever needs service,
please follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
STi DRIVER to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with your
STi DRIVER:
• Your Service Order Number
• A copy of your sales receipt
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
Beltronics Extended Service Plan
Beltronics offers an optional extended
service plan. Contact Beltronics for details
at 1-800-341-2288.
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your STi DRIVER
repaired at the price quoted), your STi
DRIVER will be returned, without repair.
Payment can be made by check, money
order, or credit card.
Ship STi DRIVER and power cord to:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your STi DRIVER postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your STi
DRIVER.
27
Register
online:
@
www.
beltronics
.com
PRODUCT
REGISTRA
TION
CARD
E
If
you
purchased
your
detector
directly
from
BELTRONICS,
you
do
not
need
to
fill
this
out.
E
If
you
did
not
purchase
your
detector
directly
from
BELTRONICS,
please
fill
out
this
section
and
return
to
us,
or
register
online
at
our
web
address:
www.beltronics.com.
1.
First
Name___________________
Middle
Initial____
Last
Name___________________________
Address______________________________________________________________________
City_______________________________________
State_____________
ZIP
_____________
_
Phone
Number
(In
case
we
have
a
question)_________________________________
____________
2.
Product
Purchased
BELTRONICS
STi
DRIVER
Serial
Number_______________________
3.
Place
of
Purchase__________________________________
Date_________
Price___________
_
4.
Primary
reason
for
purchasing
this
BELTRONICS
product
____________________________________
___________________________________________________________________________
_
___________________________________________________________________________
_
H
Remove
card
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perforations
H
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