81
80
Troubleshooting
81
80
3.
The exact window that opens will vary depending on
the model of wireless card you have; however, any of
the utilities should have a list of “Available Networks”—
those wireless networks it can connect to.
Does the name of your wireless network
appear in the results?
Yes, my network name is listed
—go to the troubleshooting
solution titled “I can’t connect to the Internet
wirelessly, but my network name is listed”.
No, my network name is not listed
—go to the
troubleshooting solution titled “I can’t connect to the
Internet wirelessly, and my network name is not listed”.
Problem:
I can’t connect to the Internet wirelessly,
but my network name is listed.
Solution:
If the name of your network is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1.
Click on the correct network name in
the “Available Networks” list.
If the network has security (encryption) enabled,
you will need to enter the network key. For more
information regarding security, see the page entitled
“Changing the Wireless Security Settings”.
2.
Within a few seconds, the tray icon in the lower
left-hand corner of your screen should turn green,
indication a successful connection to the network.