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Troubleshooting
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Problem:
The ADSL LED is not on.
Solution:
1.
Check the connection between the Router and ADSL line.
Make sure the cable from the ADSL line is connected
to the port on the Router labeled “DSL Line”.
2.
Make sure the Router has power. The Power LED
of the front panel should be illuminated.
Problem:
The Internet LED is not on.
Solution:
1.
Make sure the cable from the ADSL line is connected to the
port on the Router labeled “DSL Line” and the ADSL LED is on.
2.
Make sure you have the correct VPI/VCI, user
name, and password from your ISP provider.
Problem:
My connection type is static IP address. I
cannot connect to the Internet.
Solution:
Since your connection type is static IP address, your
ISP must assign you the IP address, subnet mask, and
gateway address. Instead of using the Wizard, go to
“Connection Type”, and then select your connection type.
Click “Next”, select “Static IP”, and enter your IP address,
subnet mask, and default gateway information.
Problem:
I’ve forgotten or lost my password.
Solution:
Press and hold the “Reset” button on the rear panel for
at least six seconds to restore the factory defaults.
