BELGACOM Forum Phone 315, User Manual

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2.15 Transferring a Call
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E x t n 1 8
C a l l T r a n s f e r r e d
2.16 Parking a Call
Unlike a held call, a call that is parked on the system can be retrieved at
any extension on
the system.
* 7 4
C a l l P a r k e d
1 1 : 2 5 E x t n 1 4
Note:
To prevent calls being abandoned or lost in the PARK state, a programmable timer
sets the maximum time a call can be parked on the system. By default this is set at 180
seconds .
If the Call Park Timer expires before the call is retrieved, the parked call will ring back the
extension that parked it.
While connected to a call to transfer that
call -
•
Press the HOLD key to place
the existing call on hold
•
Dial the extension or the external
number to transfer the call, e.g.
extension 18
For an
Unannounced internal transfer -
•
Upon hearing internal ringing tone,
replace handset
•
The held call will start ringing the
extension, ( e.g. extension 18 ) and
the display will indicate that the call
has been transferred.
For an
Announced internal or external
transfer -
•
Wait for the called party to answer
•
Announce the transfer
•
Replace handset
•
The held call is now transferred and
will be indicated as such on the
display
To park the current call –
•
Place the call on hold using one of
the
methods already described.
•
Dial *74
•
Success tone will be hear and the
display will indicate that the call has
been parked before returning to the
idle state.
The call is now parked and can be retrieved from any other telephone connected to the
system.