30
TLX Matrix Switch Interfaces
thinklogical
Rev. H
–
Jan. 2019
Thinklogical Support
Customer Support
Thinklogical
®
is an engineering company and we offer the best customer support available.
You can count on our most knowledgeable engineers to assist you with any questions or
problems
.
We
won’t be satisfied until you are satisfied.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website at
for current products, support documents and useful
information about all the products and services we offer, including technical specification sheets, quick-
start guides and product manuals (for viewing online or for download).
Most online documents are stored as Adobe Acrobat
“PDF” files. If you do not have the Adobe Acrobat
reader needed to view PDF files, visit
for a download.
Thinklogical is staffed
Monday through Friday from 8:30am to 5:00pm
, Eastern Time Zone. We will do
our best to respond to your email inquiries promptly. Please use the following email addresses:
– Information on Thinklogical and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product repairs and
request for Return Merchandise Authorization.
Telephone
Thinklogical Operator
1-203-647-8700
Product & Customer Support:
1-203-647-8798
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm,
Eastern Time Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and on holidays.
Please leave a voice message at any time.
Fax
Our company facsimile number is
1-203-783-9949
. Please indicate the nature of the fax on your cover
sheet and provide return contact information.
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