Washing Machine / User’s Manual
31 / EN
Troubleshooting
Problem
Reason
Solution
Washing takes longer
time than specified
in the manual.(*)
Water pressure is low.
•
Machine waits until taking in adequate
amount of water to prevent poor washing
quality due to the decreased amount
of water. Therefore, the washing time
extends.
Voltage might be low.
•
Washing time is prolonged to avoid poor
washing results when the supply voltage
is low.
Input temperature of water might be low.
•
Required time to heat up the water extends
in cold seasons. Also, washing time can be
lengthened to avoid poor washing results.
Number of rinses and/or amount of rinse
water might have increased.
•
Machine increases the amount of rinse
water when good rinsing is needed and
adds an extra rinsing step if necessary.
Excessive foam might have occurred and
automatic foam absorption system might
have been activated due to too much
detergent usage.
•
Use recommended amount of detergent.
Programme time
does not countdown.
(On models with
display) (*)
Timer may stop during water intake.
•
Timer indicator will not countdown until
the machine takes in adequate amount of
water. The machine will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water. Timer
indicator will resume countdown after this.
Timer may stop during heating step.
•
Timer indicator will not countdown
until the machine reaches the selected
temperature.
Timer may stop during spinning step.
•
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
Programme time
does not countdown.
(*)
There might be unbalanced load in the
machine.
•
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
Machine does not
switch to spinning
step. (*)
There might be unbalanced load in the
machine.
•
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
The machine will not spin if water is not
drained completely.
•
Check the filter and the draining hose.
Excessive foam might have occurred and
automatic foam absorption system might
have been activated due to too much
detergent usage.
•
Use recommended amount of detergent.
