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Washing Machine / User’s Manual
Problem
Cause
Solution
Product does not
switch to spinning
step. (*)
There is unbalanced load in the
product.
•
Automatic unbalanced load detection
system is activated due to the unbalanced
distribution of the laundry in the product.
The product will not spin if
water is not drained completely.
•
Check the filter and the draining hose.
Excessive foam has occurred
and automatic foam absorption
system has been activated due
to too much detergent usage.
•
Use recommended amount of detergent.
Washing
performance is poor:
Laundry turns gray.
(**)
Insufficient amount of
detergent has been used over
a long period of time.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing has been made at low
temperatures for a long time.
•
Select the proper temperature for the
laundry to be washed.
Insufficient amount of
detergent is used with hard
water.
•
Using insufficient amount of detergent
with hard water causes the soil to stick on
the cloth and this turns the cloth into gray
in time. It is difficult to eliminate graying
once it happens. Use the recommended
amount of detergent appropriate for
water hardness and the laundry.
Excessive amount of
detergent is used.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing
performance is poor:
Stains persist or
the laundry is not
whitened. (**)
Insufficient amount of
detergent is used.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive laundry is loaded in. •
Do not load the product in excess. Load
with amounts recommended in the "9.3
Programme and consumption table".
Wrong programme and
temperature were selected.
•
Select the proper programme and
temperature for the laundry to be washed.
Wrong type of detergent is
used.
•
Use original detergent appropriate for
the product.
Excessive amount of
detergent is used.
•
Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing
performance is poor:
Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not
applied.
•
Clean the drum regularly.
Washing
performance is
poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers
are formed on the drum as a
result of continuous washing
at lower temperatures and/or
in short programmes.
•
Leave the detergent drawer as well
as the loading door of the product ajar
after each washing. Thus, a humid
environment favorable for bacteria
cannot occur in the machine.
